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Waldhotel by Bürgenstock Lake Lucerne

5.0 star property
Luxury hotel with spa, near Hammetschwand Lift

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Photo gallery for Waldhotel by Bürgenstock Lake Lucerne

Couples treatment rooms, sauna, steam room, body treatments
Couples treatment rooms, sauna, steam room, body treatments
Couples treatment rooms, sauna, steam room, body treatments
Breakfast, lunch and dinner served
Lake
Nestled close to the Swiss Transportation Museum, Bürgenstock Hotels & Resort – Waldhotel & Spa offers a unique blend of adventure and relaxation. Enjoy golfing, Pilates classes, or unwind with reflexology at the on-site spa. Guests rave about Verbena Restaurant’s delicious meals and love relaxing by the fireplace in the lobby.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Bar
  • Airport transfer
  • Spa
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free supervised childcare
  • 1 outdoor and 2 indoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking

Feel at home (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Supervised childcare (free)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Premium TV channels
The current price is $875
includes taxes & fees
$843 per night
Apr 21 - Apr 22

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Alpine Deluxe Room with Terrace

Alpine Deluxe Room with Terrace | Premium bedding, free minibar, in-room safe, desk

Alpine Deluxe Room with Terrace

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free minibar items
Smart TV
Premium bedding
  • Mountain view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Alpine Deluxe Room with Balcony

Balcony view

Alpine Deluxe Room with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free minibar items
Smart TV
Premium bedding
  • Valley view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Serenity Suite

Serenity Suite | Living area | Smart TV, iPod dock, MP3 dock

Serenity Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free minibar items
Smart TV
Premium bedding
  • Valley view
  • 1560 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Alpine Suite

Alpine Suite | Premium bedding, free minibar, in-room safe, desk

Alpine Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free minibar items
Smart TV
Premium bedding
  • Valley view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Vitality Suite

Vitality Suite | Premium bedding, free minibar, in-room safe, desk

Vitality Suite

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
  • Valley view
  • 1625 sq ft
  • Sleeps 4
  • 2 King Beds OR 4 Large Twin Beds

Similar properties

2 indoor pools, outdoor pool, sun loungers

Bürgenstock Hotel & Alpine Spa

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
9.6 out of 10, Exceptional, 248 reviews
The price is $1,143
includes taxes & fees
$1,101 per night
May 15 - May 16
Bürgenstock Hotel & Alpine Spa
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About the neighborhood

Map
Bürgenstock 30, Ennetbuergen, NW, 6363

What's nearby

  • Hammetschwand Lift - 3 min drive - 1.4 km
  • KKL Lucerne - 24 min drive - 19.3 km
  • Chapel Bridge - 24 min drive - 19.2 km
  • Lion Monument - 25 min drive - 20.4 km
  • Swiss Transportation Museum - 27 min drive - 21.7 km

Getting around

  • Stansstad Station - 14 min drive
  • Hergiswil Station - 17 min drive
  • Alpnachstad PB Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lakeview Bar & Lounge - ‬2 min walk
  • ‪Spices - ‬2 min walk
  • ‪Verbena - ‬7 min walk
  • ‪Restaurant Flugfeld - ‬10 min drive
  • ‪Restaurant Al Porto - ‬15 min drive

About this property

Waldhotel by Bürgenstock Lake Lucerne

Located near a train station, Waldhotel by Bürgenstock Lake Lucerne is a great choice for a stay in Ennetbuergen. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or hydrotherapy, and Verbena Restaurant serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

At a glance

DONE

Hotel size

    • 137 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • Free supervised childcare
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 40 per night)
    • Onsite valet parking (CHF 40 per night)
    • Onsite extended parking (CHF 40 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Ice skating
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Kayaking nearby
  • Ski lessons nearby
  • Scuba diving nearby
  • Snowboarding nearby

Working away

  • Business center
  • 4 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • 24-hour fitness center
  • 9 holes of golf
  • An outdoor pool
  • An indoor pool
  • Designer stores on site
  • Full-service spa
  • 2 indoor tennis courts
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Wine tasting room
  • Lockers available
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • IPod docking station
  • Smart television
  • Premium TV channels

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Waldhotel Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Verbena Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CHF 45 for adults and CHF 45 for children
  • Airport shuttle service is offered for an extra charge of CHF 425 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of 100 percent of room rate (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for CHF 50.0 per night
  • Rollaway beds are available for CHF 225.0 per night
  • Airport shuttle service for children costs CHF 425 (one-way)

Pets

  • Pets are allowed for an extra charge of CHF 60 per pet, per night

Parking

  • Self parking costs CHF 40 per night
  • Valet parking costs CHF 40 per night
  • Extended parking costs CHF 40 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9 PM
  • Guests under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the heated pool

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 16 years old are allowed in the SPA area and must be accompanied by an adult.

Also known as

Bürgenstock Hotels Resort Waldhotel Obbürgen
Bürgenstock Hotels Resort Waldhotel
Bürgenstock Hotels Waldhotel Obbürgen
Bürgenstock Hotels Waldhotel
Bürgenstock Waldhotel
Bürgenstock Hotels Resort Waldhotel Ennetbuergen
Bürgenstock Hotels Waldhotel Ennetbuergen
Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen
Ennetbuergen Bürgenstock Hotels & Resort – Waldhotel & Spa Hotel
Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa
Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen
Bürgenstock Hotels Resort Waldhotel
Bürgenstock Hotels Resort – Waldhotel Spa
Bürgenstock Hotels Waldhotel
Bürgenstock Waldhotel
Burgenstock Hotels Waldhotel
Waldhotel by Bürgenstock
Bürgenstock Hotels Resort – Waldhotel Spa
Waldhotel by Bürgenstock Lake Lucerne Hotel
Waldhotel by Bürgenstock Lake Lucerne Ennetbuergen
Waldhotel by Bürgenstock Lake Lucerne Hotel Ennetbuergen

Frequently asked questions

Does Waldhotel by Bürgenstock Lake Lucerne offer free cancellation for a full refund?

Yes, Waldhotel by Bürgenstock Lake Lucerne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Waldhotel by Bürgenstock Lake Lucerne?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7 AM to 9 PM.

Are pets allowed at Waldhotel by Bürgenstock Lake Lucerne?

Yes, pets are welcome. There's a charge of CHF 60 per pet, per night. Food and water bowls are available.

Is parking offered on site at Waldhotel by Bürgenstock Lake Lucerne?

Yes. Self parking costs CHF 40 per night. Valet parking costs CHF 40 per night. Extended parking costs CHF 40 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Waldhotel by Bürgenstock Lake Lucerne?

Yes, an airport shuttle is available. The charge is CHF 425 per vehicle one-way.

What are the check-in and check-out times at Waldhotel by Bürgenstock Lake Lucerne?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 100% charge (subject to availability).

Is there an onsite casino at Waldhotel by Bürgenstock Lake Lucerne?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (25-min drive) is nearby.

What is there to do at Waldhotel by Bürgenstock Lake Lucerne and nearby?

Have fun with winter activities like ice skating and in warmer months, improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Waldhotel by Bürgenstock Lake Lucerne also has a 24-hour fitness center and a sauna, as well as access to a nearby outdoor pool.

Are there restaurants at or near Waldhotel by Bürgenstock Lake Lucerne?

Yes, there's an onsite restaurant, Verbena Restaurant.

Does Waldhotel by Bürgenstock Lake Lucerne have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Waldhotel by Bürgenstock Lake Lucerne have any outdoor private spaces?

Yes, every room features a balcony.

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Waldhotel by Bürgenstock Lake Lucerne Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Book for the best spa experience

We loved our stay at Burgenstock. 10/10 would visit this property again. If you’re looking for the ultimate spa expedience with views for days, this is for you.
Antoinette, 2-night trip

10/10 Exceptional

Best of best hotel in Switzerland mountains with amazing SPA and views on mountain!!!!! Highly recommended for everyone !!! My dream some day back to this lovely hotel !!!
Olga, 1-night trip

10/10 Exceptional

I always like to stay at nice hotels, but this is by far the most luxurious experience I have had. Every member of the hotel staff is beyond kind & accommodating, the food is outstanding, and the views around the property are amazing. I highly recommend this if your looking for a luxe experience.
Jaclyn, 3-night trip

10/10 Exceptional

Astonishing hotel. Felt like I was in a dream.
Ricardo, 1-night trip

10/10 Exceptional

most beautiful spa ever.
Michelle, 2-night trip

10/10 Exceptional

First time in Switzerland. We enjoyed the cleanliness and the politeness. We will come back soon :)
Farshid, 2-night trip

10/10 Exceptional

Pleasant
Somayeh Sadat, 3-night trip

6/10 Good

Majestic stay at Lake Lucern

Iconic resort on a majestic destination overlooking Lake Lucerne. Clean facilities and farm to table offerings in a fantastic restaurant Verbena. Free tram and bistros included with stay. Communication between varied parties at resort could be improved. Just a few examples: main spa access supposed to be included but upon arrival it’s at extra cost. Breakfast is included in reservation but I was told initially it is not. Sia is only open till 7 pm - could be longer. We noticed quite a few travellers complaining about similar issues. If training and communication issues resolved it would be a 5 star hotel.
Marina, 2-night trip

8/10 Very good

Decent hotel

Decent hotel, but is it worth the money? I guess that's an individual decision, but we thought it was overpriced. Yes, they provide the free use of the boat and funicular, yes the Spa is included, but still overpriced in our opinion. Especially as they require you to pay for parking, and dinner options were also above average in price. Lots of positives, but really nothing that we couldn't find elsewhere for less.
Matthew, 3-night trip

4/10 Fair

Not a 5 star feeling

Hotel is rated as 5 star hotel and price reflects that. When you arrive to a 5 star hotel you would expect floor heating in bathrooms, but this is not the case in this hotel opened around 2008. Hence the floor is cold and heating in room else was too warm. We did not manage to adjust heat and had to open terrassedoor during night. We had booked including halfboard. On arrival we found out, that we could choose to eat at 6.30 pm or 9.00 pm. When you book a room with halfboard in a 5 star hotel I would expect to book tabel at a more convenient time and not have to adjust to "two seatings". As half the guests are booked at the same time we had to wait in line for app. 15 minutes before getting a tabel. Again not what I would expect for a 5 star hotel with a nightly rate of over 700 Euro. We will not come again even though area surrounding Bürgenstock is beautifull.
Tom, 3-night trip

10/10 Exceptional

Stunning relaxing setting. Quiet and clean. Nice service and the whole resort is beautiful. Only thing you should realize which I didn’t when booking through Expedia is it one large resort with 5 hotels. You cannot use all the facilities of each resort depending on the hotel you book. If you want the famous spa you need to book the hotel for that one or like me who stayed at the Waldhotel you need to pay around 350$ per day to access. The waldhotel has a great smaller spa though that I preferred as mainly quieter. The only on pick I have is they let toddlers in the spa area which isn’t relaxing when they start screaming and I witness a toddler peeing in the spa pool!!?!!? They need to fix that. Lovely place and waking up to an alpine setting and sound of cow bells in the morning.
leon, 3-night trip

10/10 Exceptional

員工態度親切有禮，讓我們入住體驗非常愉快
2-night trip

10/10 Exceptional

Steve H, 1-night trip

10/10 Exceptional

Jared, 3-night trip

10/10 Exceptional

Irena, 3-night trip

10/10 Exceptional

Michael, 2-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

victor, 2-night trip

10/10 Exceptional

Alina, 3-night trip

10/10 Exceptional

Sonja, 1-night trip

10/10 Exceptional

Sake-palis, 1-night trip

2/10 Poor

Elnora, 4-night trip

10/10 Exceptional

Yvette, 2-night trip

10/10 Exceptional

Bettina, 2-night trip

10/10 Exceptional

maria rosana, 4-night trip