With the ocean at your doorstep, Travellers Beach Hotel & Club offers a tropical paradise. Unwind with a beach massage or enjoy water skiing and boat tours, then indulge in Indian cuisine at Pwani Kofi Bar. With free WiFi and 3 outdoor pools to choose from, this hotel is perfect for relaxation.
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Travellers Beach Hotel & Club Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
Dec 19, 2023
Great location with easy access from mombasa airport. Good for beach walks.
Narhari
Narhari, 5-night trip
10/10 Exceptional
Dec 15, 2022
Excellent rooms.
Clive
8/10 Very good
Feb 18, 2023
Nice four day stay
Nice, clean place. Very nice staff. Very good breakfast buffet. Superior room was okay although the bathroom needed an update
Kim
Kim, 4-night trip
8/10 Very good
Jun 9, 2024
A lovely place to spend your holiday. The staff were very friendly and did their best to make your stay enjoyable.
The only issue was the air conditioning in the room was not working and I had to use a fan.
Travis
Travis, 2-night trip
8/10 Very good
Jan 8, 2023
Great
Jessica
4/10 Fair
Oct 12, 2024
For a 4-star hotel this was quite a disappointment. It is a large but old hotel and very noisy with loud music from morning to evening. The service is slow and the beach restaurant menu has limited choices with most of the seafood was unavailable during our stay. It can take up to 30 minutes to get a drink.
Your best option is Safina Restaurant who has good breakfast variety and buffet at night.
Eveline
Eveline, 6-night trip
6/10 Good
Mar 1, 2024
Run down hotel with a limited bland food menu. There was a wasp buzzing in our room all night. Not worth the $ we paid
Emma
Emma, 1-night trip
6/10 Good
Aug 25, 2023
The internet was not working for the first couple of days which made working difficult. The construction was also very noisy; you could consider not hosting guests in rooms that are right next to construction as it is disturbing to sleep.
It was also a bit strange that we had to go to a different restaurant far away just because we were new guests...might guests be able to choose where they eat?
Service and staff were wonderful, especially Martin who was extremely kind and helpful.
Casey
Casey, 4-night trip
8/10 Very good
Jan 25, 2023
Thoroughly enjoyed my stay at Travellers and would definitely come back.
The customer service was spectacular. We were first greeted by Elias, then the rest of the staff and all was immensely appreciated.
Huge apprciation to the chef, who would come out at the end and individually ask us what our thoughts were. The buffet food was so delicious. To top it off, we were sick and he even cooked up a rice dish especially for us.
Unfortunately the rooms are very dated and need a renovation. Bathrooms quite unpleasant.
The pool and recreational activities are very good!
I would suggest for the hotel to implement a policy where you can only leave your towel on a sunbed for 30 minutes. Most of the time no one is on the bed and it's wasteful and under utilised.
LEE
LEE, 4-night trip
10/10 Exceptional
Feb 14, 2025
Ett hotell att komma tillbaka till
Travellers är ett väldigt bra hotell både för semester och arbetsresor. Många pooler, bra restauranger, fina rum, bra strand och trevlig presonal. Vi har varit här flera gånger tidigare och kommer säkerligen tillbaka igen framöver.
Jan
Jan, 5-night trip
4/10 Fair
Aug 28, 2024
Kunal
Kunal, 1-night trip
8/10 Very good
Dec 28, 2023
Stanslous
Stanslous, 5-night trip
8/10 Very good
Sep 19, 2023
Callum
Callum, 2-night trip
10/10 Exceptional
Sep 15, 2023
Kiran Prafulchandra
Kiran Prafulchandra, 3-night trip
6/10 Good
Sep 15, 2023
Abbas
Abbas, 1-night trip
8/10 Very good
Jan 6, 2023
Lovely place
Winnie
Winnie, 4-night trip
4/10 Fair
Oct 30, 2022
Florence
Florence, 6-night trip
2/10 Poor
Jun 6, 2022
Während des gesamten Aufenthaltes kein warmes Wasser zum duschen und man hat es nicht in den Griff bekommen
Joachim
Joachim, 2-night trip
2/10 Poor
Jan 16, 2022
Phenomenal setting, Poor staff and customer care.
Paid a lot of money (for me) for two nights in this hotel based on the fact that I had visited there and used the pool etc.
Unfortunately the service was not equal to the surroundings. The staff (one or two in particular) were robotic and unresponsive, they seemed to be more interested in procedure than customer service or care. I personally find it crazy when you have staff who just seem very unhelpful, rigid and unwilling to change their position (whatever that might be)
What a shame!! As the hotel and its location are phenomenal …. Completely let down be front desk (first point of contact) staff. There needs to be some training here I think, staff need to understand that first priority is the care of guests NOT procedure.
farid
farid, 2-night trip
10/10 Exceptional
Jan 7, 2022
Health Policy and Climate Change - Apple Books
It was a relaxed stay. Was able to complete editing and online publication with Apple Books of a new book on "Health Policy for Climate Change". Value for money for **** star hotel.
Tom
Tom, 10-night trip
8/10 Very good
Nov 15, 2021
Excellent but the water in the room was salty and the hot water didn't flow well in the morning.
Kwame
Kwame, 6-night trip
8/10 Very good
Sep 18, 2021
Olivier
Olivier, 1-night trip
10/10 Exceptional
Aug 27, 2021
Sehr nettes Personal, gutes Essen, sehr hilfreiches Personal.