10/10 Exceptional
Sep 20, 2025
This hotel was very close to the last stop on the cable car train which is a narrow train that goes up the mountain from Gora.
Luckily we used the luggage same day storage and forwarding service from Hakone-Yumoto station because it was crowded on the cable car train and it would have been difficult to board with our suitcases.
We stayed in a suite with our own hot spring tub. Dinner and breakfast was included in our plan.
The service was impeccable. The host and hostesses were polite and friendly and could speak English.
Breakfast is served at 8am and dinner at 6pm. We had a choice of Western style or Japanese style breakfast. Dinner was a set menu with about 8 courses, traditional Japanese style, including raw seafood and pickled vegetables.
Pam
Pam, 2-night trip