See all properties

Krystal Cancun All Inclusive

4.0 star property
All-inclusive hotel with full-service spa, connected to the convention center, near Gaviota Azul Beach

Choose dates to view prices

Photo gallery for Krystal Cancun All Inclusive

View from room
Outdoor banquet area
3 bars/lounges, swim-up bar, poolside bar
Cafe
Outdoor wedding area

Reviews

7.4 out of 10
Good
Located near La Isla Shopping Mall, Krystal Cancun All Inclusive offers a tranquil retreat with a swim-up bar and poolside bar. Enjoy the warm sand beach, fitness classes at the gym, or unwind at the onsite spa with aromatherapy treatments. With 4 on-site restaurants serving local and international cuisine and helpful staff who have left a lasting impression on previous guests.

Popular amenities

  • Connecting rooms available
  • Bar
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Fitness center
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is $289
includes taxes & fees
$236 per night
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury Double Room, 2 Double Beds, Balcony, Ocean View

Luxury Double Room, 2 Double Beds, Balcony, Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Luxury Double Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
  • Ocean view
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Double Room, 1 King Bed, Ocean View

Luxury Double Room, 1 King Bed, Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Luxury Double Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Dining table
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Ocean view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Krystal Club with Balcony Ocean View, Two Double Beds

Krystal Club with Balcony Ocean View, Two Double Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi

Krystal Club with Balcony Ocean View, Two Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
  • Ocean view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio, 1 King Bed with Sofa bed, Sea View

Family Studio, 1 King Bed with Sofa bed, Sea View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Studio, 1 King Bed with Sofa bed, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LED TV
  • Partial ocean view
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Krystal Club with Balcony Ocean View, King Bed

In-room safe, blackout drapes, iron/ironing board, free WiFi

Krystal Club with Balcony Ocean View, King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Hair dryer
  • Ocean view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, City View

Standard Double Room, 2 Double Beds, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Blackout drapes/curtains
Private bathroom
  • City view
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Romantic Room, 1 King Bed, Balcony, Oceanfront

In-room safe, blackout drapes, iron/ironing board, free WiFi

Romantic Room, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Dining table
LED TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Ocean view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Dining table
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Emporio Cancun Optional All Inclusive

  • Pool
  • Spa
  • Free parking
  • Internet access
8.0 out of 10, Very Good, 1,661 reviews
The price is $194
includes taxes & fees
$157 per night
May 14 - May 15
Emporio Cancun Optional All Inclusive
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 3 min walk - 0.3 km
  • Cancun Convention Center - 4 min walk - 0.4 km
  • Forum Beach - 5 min walk - 0.4 km
  • Caracol Beach - 7 min walk - 0.6 km
  • Hotel Zone Beaches - 12 min drive - 5.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Mandala - ‬3 min walk
  • ‪Monkey Business - ‬3 min walk
  • ‪Forum Beach Club - ‬5 min walk
  • ‪Lobby Bar - ‬1 min walk

About this property

Krystal Cancun All Inclusive

At Krystal Cancun All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 5-minute walk of Gaviota Azul Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Aquamarina, one of 4 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive hotel include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and beach location.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (non-alcoholic beverages included)

Land activities

Kids club

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 502 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • On the beach
  • Free beach club
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • 5 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1981
  • ATM/banking
  • Garden
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Recycling

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Aquamarina - This poolside buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Las Velas - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
El Mediterraneo - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Krystal Cancun
Krystal Cancun All Inclusive Hotel
Krystal Cancun All Inclusive Cancun
Krystal Cancun All Inclusive Hotel Cancun

Frequently asked questions

Does Krystal Cancun All Inclusive offer free cancellation for a full refund?

Yes, Krystal Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Cancun All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Krystal Cancun All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Krystal Cancun All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Krystal Cancun All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Krystal Cancun All Inclusive?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (11-min drive) and Dubai Palace Casino (13-min drive) are both nearby.

What is there to do at Krystal Cancun All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Krystal Cancun All Inclusive also has 3 bars and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Krystal Cancun All Inclusive?

Yes, there are 4 onsite restaurants, featuring local and international cuisine, ocean views, and poolside dining.

What's the area around Krystal Cancun All Inclusive like?

Krystal Cancun All Inclusive is a short 3-minute walk from Gaviota Azul Beach and 4 minutes' walk from Cancun Convention Center. The local area is walkable and popular for its beaches.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Krystal Cancun All Inclusive Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Old hotel for the price of an oceanfront resort, not worth the money and food was mediocre
gabriel, 3-night trip

8/10 Very good

Nice place for vacation
Ulfat, 4-night trip

10/10 Exceptional

Great place
Robert Scott, 7-night trip

8/10 Very good

amazing beach and view
Cynthia, 4-night trip

10/10 Exceptional

Amazing staff, beautiful ocean view.
Jessica, 8-night trip

10/10 Exceptional

Everything was close by, very close to the beach.
Janet, 6-night trip

10/10 Exceptional

Convenient location and best beach amenities
Tashone, 7-night trip

8/10 Very good

Great staff
Antonio, 1-night trip

10/10 Exceptional

This is my 4th time at this property. Love the beach. The food is great.
Nicole, 3-night trip

10/10 Exceptional

Hotel Krystal was amazing i would most definitely visit again.
Aklie, 4-night trip

10/10 Exceptional

Todo excelente
Omar, 5-night trip

8/10 Very good

Nice experience
Bravo, 1-night trip

8/10 Very good

friendly staff
Isabelle Rose, 7-night trip

10/10 Exceptional

Beautiful beach
Devin, 4-night trip

8/10 Very good

We stayed on a room that was closer to the bars and night clubs and the music was loud during the night, otherwise everything was outstanding.
Romulo, 2-night trip

10/10 Exceptional

I enjoyed everything. It was wonderful. .
Vianka I, 3-night trip

10/10 Exceptional

Great place to be. Nice rooms, respectful staff. Mesmerizing view of the ocean from the room balcony. Easy access to the beach- very clean and comfortable beach amenities. Family friendly access to the pool. The entire property is children friendly!
Subir, 6-night trip

10/10 Exceptional

Amazing location and great staff!
Flavia, 4-night trip

10/10 Exceptional

Perfect
Alejandro, 6-night trip

8/10 Very good

Hotel is above average. Nothing stands out but nothing is horrible. Food is very decent. Beach is amazing! Located near downtown and shopping centers. Everyone is very friendly.
Roberto Prospero, 7-night trip

10/10 Exceptional

Very good
Katherine, 2-night trip

10/10 Exceptional

Would recommend to everyone. The all inclusive packages are worth it
Luis, 5-night trip

8/10 Very good

The resort was very nice it definitely has the nicest beach in Cancun. The food was a bit lacking tho unfortunately. The drinks were good except on the last 2 days they did not have syrup for the drinks. Other than that I would recommend specially for the price
Marco Antonio, 8-night trip

10/10 Exceptional

Beautiful
Jonathan, 2-night trip

6/10 Good

I liked the location really convenient to the beach with a beautiful view. The property is outdated and needs to do some renovations. We did not like the food that was offered in the buffet.
Berenice, 5-night trip