Near Trentham Monkey Forest, The Upper House offers a serene retreat with cooked-to-order breakfast and a garden to unwind. Connect to in-room WiFi, enjoy the on-site restaurant's kids' meals, or relax at the bar - previous guests rave about the helpful staff and top-notch property condition.
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE
What's nearby
World of Wedgwood - 4 min drive - 2.4 km
Trentham Monkey Forest - 6 min drive - 4.6 km
Trentham Gardens - 7 min drive - 4.6 km
Staffordshire University - 12 min drive - 10.0 km
Waterworld - 15 min drive - 13.1 km
Getting around
Manchester Airport (MAN) - 56 min drive
Birmingham Airport (BHX) - 64 min drive
Stone Station - 13 min drive
Longton Station - 14 min drive
Blythe Bridge Station - 14 min drive
Restaurants
The Lakeside - 15 min drive
The Borehole - 6 min drive
Trentham Craft Bar - 8 min drive
Blanc Nri - 5 min drive
Willow - 7 min drive
About this property
The Upper House
The Upper House is a great choice for a stay in Stoke-on-Trent. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out ., which serves breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff and overall property condition.
At a glance
DONE
Hotel size
24 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Room service
Snack bar/deli
Traveling with children
Children's menu
Working away
3 meeting rooms
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Garden
Picnic area
Terrace
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
More
Daily housekeeping
Special features
Dining
. - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
. - This bar serves brunch and lunch. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 20.0 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent
Frequently asked questions
Does The Upper House offer free cancellation for a full refund?
Yes, The Upper House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Upper House?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Upper House?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at The Upper House?
Check-in start time: 3:00 PM; Check-in end time: 5 AM. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM.
What is there to do at The Upper House and nearby?
The Upper House has a picnic area and a garden.
Are there restaurants at or near The Upper House?
Yes, there's an onsite restaurant, ..
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The Upper House Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Food
Location
Wedding
Gardens
View
Parking
Bedrooms
What guests liked
Breakfast was consistently praised for its excellent selection, taste, and service. (28 reviews)
The property's dining experience was excellent, with good food, a superb choice of menu, and top-class evening meals. (3 reviews)
Parking is convenient and included, with easy access to the property's beautiful grounds. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 17, 2025
Staff were amazing, location was great and the house was very charming.
Andrew
Andrew, 2-night trip
10/10 Exceptional
Aug 25, 2025
7 night holiday :-)
Super 7 night stay in a lovely family feel run hotel. Stunning house hotel and location, good food, fantastic staff who went the extra mile, nothing was too much trouble. So relaxing and they have a lovely cat called Bella 😻 🐈⬛️
Jill
Jill, 7-night trip
10/10 Exceptional
Jul 28, 2025
Beautiful place
Beautiful places to stay for a day or two and chill. Lovely grounds to walk around.
Michael
Michael, 1-night trip
10/10 Exceptional
May 26, 2025
Stunning location, great staff and very much recommended
Paul
Paul, 1-night trip
10/10 Exceptional
May 16, 2025
The rooms were excellent and a magnificent property surrounds the hotel.
Lester
Lester, 1-night trip
10/10 Exceptional
Aug 4, 2025
A favourite stop-off
Excellent experience. Ideally placed if you travel up and down the country and very comfortable. Dinner excellent, breakfast too. The sitting room is very relaxed, and there is a resident cat who doesn't bother you at all.
James
James, 1-night trip
10/10 Exceptional
May 1, 2025
Amazing location
Wonderful welcome and stunning grounds and views. Excellent breakfast
Judith
Judith, 1-night trip
10/10 Exceptional
Feb 5, 2025
Lovely property, nice staff and lovely food
In a beautiful location.
Julie
Julie, 1-night trip
10/10 Exceptional
Jun 16, 2025
Very pleasant. Lovely staff
Ian
Ian, 1-night trip
10/10 Exceptional
Mar 28, 2025
Fantastic hotel, looks great for weddings, it’s secluded and quiet. Beautiful property and great breakfast!
Shayan
Shayan, 1-night trip
10/10 Exceptional
Apr 2, 2025
Overnight stay
Nice clean room, very comfy matress, beautiful grounds with excellent views, very relaxing,
Verified traveler
1-night trip
6/10 Good
Sep 8, 2025
Could have been better
Stay was fine but could have been better. Duvet cover had marks on, upholstery of chair in room was stained and saucer at breakfast stained. Nothing major but not what I expected. Service at breakfast was slow
Sarah
Sarah, 1-night trip
10/10 Exceptional
Jun 2, 2025
Easy check in. Warm welcome. Nice location. Excellent breakfast. Would definitely recommend.
Ben
Ben, 1-night trip
10/10 Exceptional
May 27, 2025
excellent
Richard
Richard, 1-night trip
10/10 Exceptional
Jun 1, 2025
Very good
Dean
Dean, 1-night trip
10/10 Exceptional
Jan 15, 2025
Making staying away for work pleasurable
A lovely character hotel in a beautiful setting. Excellent food and service too boot, would definitely return should I need to stay over in that area.
Kevin
Kevin, 1-night trip
10/10 Exceptional
May 18, 2025
Relative to price paid everything was excellent.
Michael
Michael, 1-night trip
10/10 Exceptional
Apr 18, 2025
Staying at the Upper House Hotel was a most enjoyable few days , very clean and comfortable room, food excellent, and staff very friendly. Hotel in beautiful grounds. Would recommend.
Frederick
Frederick, 2-night trip
10/10 Exceptional
May 22, 2025
Lovely hotel
Our second time at the Upper House and it didn't disappoint - we had a comfortable stay (in the same room as on our first visit!), and the food was as good as we remembered. We enjoyed the gardens in bloom and the walks from the doorstep. I'm sure it won't be our last visit.
Vicky
Vicky, 2-night trip
10/10 Exceptional
Dec 12, 2024
Everything about it is lovely
Food was amazing, staff really friendly and accommodating, in a beautiful secluded location Christmas tree in the hall made it very festive.
Jason
Jason, 1-night trip
10/10 Exceptional
May 15, 2025
Quiet rural location in a converted country house. There are a variety of room choices, all include breakfast. The restaurant has some great choices for breakfast. Dinner menu is also good. There’s a cosy little bar in the hotel and other pub and dining options are a short drive away. I have stayed here around 10 times and it is my go-to choice in the area.
David
David, 2-night trip
10/10 Exceptional
Apr 14, 2025
good but not excellent
excellent service from the staff and cleanliness. Food was very good. The downside is the size of the ensuite, a bit on the small side.
Norman
Norman, 1-night trip
10/10 Exceptional
Mar 8, 2025
The hotel was excellent, the staff were brilliant and so friendly. The room was great with a massive bed. The food at dinner was 5 star and great portions as well. Breakfast was really good. All in all a perfect stay at a top hotel.