Casa del Puerto

3.5 star property
Beachfront hotel with outdoor pool, near Puerto Morelos Beach

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Photo gallery for Casa del Puerto

Exterior
Deluxe Room, 1 King Bed, Accessible, Beachfront | 1 bedroom, premium bedding, minibar, in-room safe
View from property
Deluxe Room, 1 King Bed, Accessible, Beachfront | Living room | 40-inch flat-screen TV with satellite channels, TV
Exterior detail
Perched on the beach, Casa del Puerto offers a tranquil retreat with an English breakfast and poolside bar. Connect to WiFi, unwind by the outdoor pool or rooftop terrace, and enjoy kayaking in the nearby waters. Previous guests loved their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Free breakfast
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Children's pool
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 2 of 2 rooms

Deluxe Suite, 2 Queen Beds, Accessible, Sea Facing

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Hair dryer
  • 646 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible, Beachfront

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Hair dryer
  • 646 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Ave. Maria Irene Sm12 Mz 17 Lote 4, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Beach - 4 min drive - 2.2 km
  • Crococun Zoo - 5 min drive - 3.5 km
  • Ojo de Agua Beach - 7 min drive - 5.0 km
  • Puerto Morelos Town Square - 8 min drive - 5.4 km
  • Petempich Bay - 9 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive
  • Tulum Intl. Airport (TQO) - 136 min drive
  • Cozumel Intl. Airport (CZM) - 26.3 miles/42.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Market Cafe - ‬11 min walk
  • ‪The Kitchen Table - ‬4 min drive
  • ‪Bordeaux Restaurant - ‬4 min drive
  • ‪Sports Bar - ‬4 min drive
  • ‪Sensai - ‬6 min walk

About this property

Casa del Puerto

Casa del Puerto features a rooftop terrace and puts you within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A poolside bar, a children's pool, and a terrace are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children's pool

What to do

  • On the beach
  • Kayaking
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Grab bar in shower
  • Pool access ramp on site

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 850.00 per vehicle (roundtrip, maximum occupancy 4)

Renovations and closures

This property is closed from May 1 2023 to December 31 2024 (dates subject to change).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover

Also known as

Casa Puerto Boutique Hotel Puerto Morelos
Casa Puerto Boutique Hotel Puerto Morelos
Casa Puerto Boutique Hotel
Casa Puerto Boutique Puerto Morelos
Casa Puerto Boutique
Hotel Casa del Puerto Boutique Hotel Puerto Morelos
Puerto Morelos Casa del Puerto Boutique Hotel Hotel
Hotel Casa del Puerto Boutique Hotel
Casa del Puerto Boutique Hotel Puerto Morelos
Casa Puerto Puerto Morelos

Frequently asked questions

Is Casa del Puerto currently open?

This property is closed from May 1 2023 to December 31 2024 (dates subject to change).

Does Casa del Puerto offer free cancellation for a full refund?

Yes, Casa del Puerto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa del Puerto ?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Casa del Puerto ?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Casa del Puerto ?

Yes, there's free self parking.

Is airport shuttle service offered by Casa del Puerto ?

Yes, an airport shuttle is available. The charge is MXN 850.00 per vehicle roundtrip.

What are the check-in and check-out times at Casa del Puerto ?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Casa del Puerto and nearby?

Have fun during the warmer months with activities such as kayaking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Casa del Puerto ?

Yes, there's an onsite restaurant.

Does Casa del Puerto have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Casa del Puerto like?

Casa del Puerto is located a short 1-minute walk from Arrecife de Puerto Morelos National Park.

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Casa del Puerto Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Restaurant
Towns
Breakfast
View
Location
Food
Car

What guests liked

  • The property's beachfront location is fabulous, offering beautiful views and a relaxing atmosphere. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Nice staff, remote location, and great rooms!
1-night trip

8/10

Nice stay, very calm, the beach was not usable but the pool was clean and nice.

10/10

It's quite and friendly staff
7-night trip

8/10

The property was conveniently located 40 min drive to down town Cancun and a quick drive to playa del carmen and other cennotes.
3-night trip

10/10

Quiet with a beautiful view
1-night trip

10/10

A wonderful hotel in a quiet area, that is right on the beach. The rooms are huge, clean and comfortable. The pool is also clean and warmed by the sun. The area around the hotel is quiet and it is worth having a car as it’s about an hour walk along the beach to Puerto Morelos town. We have stayed here before and can’t wait to stay here again.
1-night trip

10/10

Atmosphere. Everything is Nice and clean
4-night trip

8/10

A great place to relax and be away from city noice. Most people come in couples and keep to them selves. Beach front and able to walk on it
2-night trip

10/10

Beautiful view from our balcony. Staff was very friendly, and the restaurant food was very good a little slow, but it was only one person working the restaurant, so no problem waiting as i was in no hurry

8/10

We arrived later in the evening. All was ready for us. Security made sure we were who we were and I can say he was very friendly. Breakfast was good!
1-night trip

8/10

Need a little more staff to keep kitchen/meals service satisfactory. Showers are very slippery, need to add rubber mats. Awesome location right on the beach

8/10

The staff was great, responding quickly to any questions or concerns. The site is incredible, apparently reno's are coming. The drawback, is distance to town, shopping and restaurants. A diamond in the rough.
5-night trip

6/10

Property is ok but location is difficult to find about one hour from zona hotelera. Breakfast was disappointing and the waiters need to be more kind.
6-night trip

8/10

Overall good for the price , nice big room a little worn down but ok. Pool was dirty and green in the sides. The girl at the reception was so nice and helpful
2-night trip

4/10

the hotel is unmaintained, weak stream in bathroom shower, 1 of the 2 tabs is trembling, no blankets, nice view
1-night trip

4/10

Lots of things were broken. Our shower drain backed up. The sliding glass door didn't close. NEED SOME TLC
2-night trip

6/10

Hotel is very remote. you definitely need a car. Very poor breakfast for this price in Mexican terms. My room #103 was close to some water pump.. or something, You could constantly hear it. But it wasn't too noisy and very disturbuing. Overall comfortable hotel. Nice view. Direct access to the beach, but there was a lot of seaweed. I've been to many beaches on Yucatan. this one was the least pleasant. May be i was unlucky with the season. Howerver, there was no sea weed on other beaches i visited before and after,
1-night trip

8/10

We loved the service offered by the restaurant staff here. Thanks to Marco Polo and Victor especially!! And to all the maintainance and kitchen folks and ladies. They were lovely and did their best. The food was good and the pool area with palm trees very peaceful. They kept the place clean, but the rooms are not newly renovated nor modern, but we didn’t mind it. The beach is not cleaned of seaweed so you won’t be able to swim. You need to walk on the beach for at least 20 minutes to find a cleaner beach during this period. It was calm and small which is what we were looking for. The taxis to move around will cost you a lot so if you’re not renting a car or if you’re not 4, be aware of that. We recommend you buy plenty of water in the city stores and bring with you cause the hotel won’t give you for free except on your first day. The ice cream is delicious. Make sure to have some beer provisions cause they might go out of stock of your preferred beer. Most guided tours pick you up at Ocean Coral Turquesa which is a 5 min walk away on the beach.
7-night trip

2/10

Absolutely the worst. Checked in with no staff just a key left on front desk, elevator broke on way up to floor with luggage, old razors left from previous guests in bathroom and shower, dirty hairy sheets, shared patio with other rooms and door to patio couldnt be locked as was previously broken into. Safe was not bolted down could just pick it up, lock on safe punched out no way to lock it. Then i spot someone pulling into parking area unloading stuff to hotel and i ask them about who to contact about our room - zero staff anywhere, and it turns out they are the owners (not the mgmt company) and they let me know the hotel is shutting down the very next day Nd they just returned from the lawyers signing the shut down of the hotel due to MIJ poor management...now my wife and I are in Mexico for a week with nowhere to stay...hotels.com helped us recover the remaining week of our vacation but what a gong show...
6-night trip

4/10

Sad but true. I've stayed here 3 times before the last was in 2020. The place is falling apart. I stayed with a group of friends ,four rooms total. Our room had no air conditioning and the room smelled of chemicals. There was a strange grease like substance on much of the floor..probably bug spray. It was nearly impossible to open and close the patio door. Our room had two beach towels, no hand towels. My friends rooms ...one had a huge puddle of water under his AC by morning. The other room the shower drain didn't work. The bathroom fixtures were corroded and in one room the toilet needed repair. The desk clerks were hopeless. Regarding the restaurant there was no ice, no avocadoes. My wife and I ordered mixed salads and we each received a plate with sliced tomato on it. The pool is filthy and one of the underwater lights is hanging by it's electrical cord. The hotel is a disaster. I would like to say one employee who's name is Romeo tried to " fix" all these issues. He deserves a raise. I'm really bummed because this was my airport hotel as I fly in and out of Cancun frequently and it was a hidden gem. Now that I'm traveling again I will find another hotel. Truly a shame.
1-night trip

2/10

We chose Casa del Puerto because of its location to the Cancun Airport (~20 minutes without traffic) for our last night in Mexico. Let this review serve as your notice to NOT stay here. FIND SOMEWHERE ELSE. Although it was pretty "cheap," Casa del Puerto was completely run down, the staff were not friendly, nor did they seem to care about any of the guests. We walked up to the reception to check-in and a poor guest was pleading with the Front Desk staff for 4 towels because they had not yet cleaned her room that day. It was 5pm! She was begging them for towels so that she could wipe herself down before dinner. How sad is that!? While checking in, we were told we had to pay an additional fee (this was not specified through Hotels.com or in the original Welcome Email.). Our hotel room smelled of strong cleaning supplies. The bed was extremely uncomfortable. The mattress was incredibly firm and the sheets were not soft. The pool was uninviting and only some of the lounge chairs had cushions on them. We had to lay out on wooden lounge chairs which were very uncomfortable. The restaurant was more of a empty room that had a makeshift bar in it. We ordered some tacos and guac and it arrived at the table over 60 minutes after ordering. Do yourself a favor ... DO NOT BOOK THIS HOTEL. Put your money elsewhere and save yourself the headache!
1-night trip

6/10

If you are looking for a quiet and affordable place by the ocean, this property offers that. However, the beach front was very dirty, the breakfast option offered by the restaurant was not great. If you are a big eater, don’t depend on the restaurant breakfast option. Getting to town for more food options is like an hour walk using the beach front.
7-night trip

6/10

Las habitaciones son grandes y con bonita vista. El personal es agradable. La propiedad está descuidada, incluye el desayuno muy básico y sin sabor. Si saben que alrededor no hay nada mínimo deberían tener una tienda. Y por las noches hace falta iluminación. En el mar llega mucho sargazo y no limpian realmente muy descuidado
2-night trip

2/10

The whole place needs to be cleaned. Couldn’t get in the pool because of the ring of algae. One nice waiter then one very rude one. Will NEVER be back.
4-night trip

2/10

House keeping lady and guy stole my expensive sunglasses from my bag. When we asked them to check the cameras they did not help us out
4-night trip