In the heart of the business district, Hotel Ceiba Bissau offers a luxurious retreat. Enjoy a free breakfast buffet, rejuvenate with spa services and savor international cuisine at one of two on-site restaurants. Take advantage of an outdoor pool with cabanas and sun loungers.
Enjoy your visit to Bissau with a stay at Hotel Ceiba Bissau. Guests can indulge in massages, and Bioko, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a free airport shuttle, and a poolside bar.
Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Free airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children's pool
Children's menu
Working away
24-hour business center
3 meeting rooms
Conference center (3617 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Pool umbrellas
Facilities
Built in 2018
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
An outdoor pool
Spa services
Reception hall
Accessibility
Elevator
Room amenities
Be entertained
DVD player
Netflix
Home comfort
Air conditioning
Minibar
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Bioko - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Origami - Overlooking the pool and garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Warehause Club - This cocktail bar overlooks the pool and garden. Guests can enjoy alfresco dining (weather permitting). Open daily.
Corisco Cafe - This rooftop bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of EUR 60 (subject to availability)
Late check-in between 7 PM and noon can be arranged for an extra charge of 35-percent of room rate
Late check-out can be arranged for an extra charge of EUR 84 (subject to availability)
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
Bar/lounge
Children's pool
Dining venue(s)
Fitness facility
Full-service spa
Health club
Hot springs
Indoor pool
Outdoor pool
Public bath
Sauna
Hot tub
Children & extra beds
Rollaway beds are available for EUR 84.0 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Property Registration Number 0004/2021
Also known as
Hotel Ceiba
Ceiba Bissau
Hotel Ceiba Bissau Hotel
Hotel Ceiba Bissau Bissau
Hotel Ceiba Bissau Hotel Bissau
Frequently asked questions
Does Hotel Ceiba Bissau offer free cancellation for a full refund?
Yes, Hotel Ceiba Bissau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Ceiba Bissau?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Ceiba Bissau?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ceiba Bissau?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Ceiba Bissau?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hotel Ceiba Bissau?
Check-in start time: 2 PM; Check-in end time: noon. There's a charge of EUR 60 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 84 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Ceiba Bissau and nearby?
Hotel Ceiba Bissau has an outdoor pool and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Hotel Ceiba Bissau?
Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
What's the area around Hotel Ceiba Bissau like?
Hotel Ceiba Bissau is in the heart of Bissau, a short 11-minute walk from Presidential Palace and 19 minutes' walk from Bissau Velho.
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Hotel Ceiba Bissau Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.6/10
Staff & service
9.6/10
Amenities
9.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Internet
Food
Water
Restaurant
Family friendly
Reviews
10/10 Exceptional
Dec 9, 2024
Good Place to Stay
Clean and comfortable with friendly staff
robert
robert, 4-night trip
10/10 Exceptional
Mar 7, 2025
Very clean, great design good customer service
Aboubacar
Aboubacar, 7-night trip
10/10 Exceptional
Dec 18, 2022
Hotel Ceiba is the best place to stay in Bissau. Clean rooms, amazing staff, great food.
Clarissa
10/10 Exceptional
Mar 1, 2025
The Ceiba is an excellent hotel. All of the staff is so friendly and helpful. I would like to recognize some individuals who were superb. Seco in the restaurant was so fantastic, very friendly. Maya, in housekeeping, did a very good job in cleaning my room. Very friendly. Jailson Saqui at the front desk was outstanding. Herculano, the shuttle driver was very friendly and helped me out a lot. All of the staff including the security guards were exceptionally good. I loved the hotel. This is the hotel that everyone should stay at in Bissau. I loved the hotel!
Tim
Tim, 6-night trip
10/10 Exceptional
Jul 20, 2023
Hotel Ceiba is a gem. I always enjoy staying here. The staff are professional and efficient. The hotel has great breakfast option, an internet that works, and great amenities.
Clarissa
Clarissa, 1-night trip
2/10 Poor
Jan 12, 2025
Not serious.
James
James, 1-night trip
10/10 Exceptional
Oct 24, 2023
Beautiful Ceiba!
Loved my stay at the Ceiba. One of the best hotel I travelled to in Africa. Friendly service, very clean, beautiful pool. I would recommand.
Roxanne
Roxanne, 6-night trip
6/10 Good
Nov 25, 2024
Good breakfast and wifi, rest just ok.
Breakfast was the best part of my stay, lot of options. Wifi worked very well.
They offer complimentary airport transfers. I sent multiple messages and email for weeks but no one responded. Finally, a day before by arrival I had to call them to schedule the airport pick up.
Staff in general were just ok. Not very warm. There are limited quality hotel options in Bissau. This property is supposedly 5-star but did not feel so.
Arvind
Arvind, 1-night trip
8/10 Very good
Apr 30, 2024
This was a really nice hotel, and I enjoyed my stay. The front desk staff were helpful and pleasant and really tried to help when asked. Same regarding restaurant staff. Other staff (housekeeping) might be further trained in customer service, however. I would stay here if ever I return to Bissau.
Jacqueline
Jacqueline, 4-night trip
10/10 Exceptional
Nov 22, 2023
Very good!!!
Jacqueline P. L.
Jacqueline P. L., 1-night trip
8/10 Very good
Dec 12, 2023
Clean convenient location. Not all staff spoke English unfortunately, our room booked for a family only had one towel cup etc. We had problems reading handwritten WiFi password, so we used our own Internet. Aside from those few things, we enjoyed our stay.
Lusiana
Lusiana, 1-night trip
4/10 Fair
Feb 3, 2023
Not worth the price. Reception staff not friendly. Service really low for a hotel like that
Pedro
Pedro, 5-night trip
10/10 Exceptional
Nov 27, 2022
wiFi weak and slow in room, routers too far away. Had to sit in lobby where speed was twice as fast as in my room.
Gary
Gary, 3-night trip
2/10 Poor
May 18, 2023
We booked a comfort double room, but we got a single room. Everything only for one person: towels, water, cap, Glas, etc. We asked for a double room but got only unfriendly comments. It took long time to get the missing things. Next day same procedure. They handled the room as a single room. Maybe we get some money back!!!! The coffee maker did not work and on top it was dirty. For such a lot of money we expect more value. 5 star - I’m laughing. They are invited to come to Europe to see and expierence 5 star quality and service. Not worth the money
Christine
Christine, 2-night trip
10/10 Exceptional
Jan 5, 2025
Adulai
Adulai, 3-night trip
8/10 Very good
Dec 29, 2024
Verified traveler
2-night trip
8/10 Very good
Nov 26, 2024
Romain
Romain, 4-night trip
10/10 Exceptional
Nov 22, 2024
Patrick
Patrick, 3-night trip
8/10 Very good
Nov 13, 2024
Aminata
Aminata, 1-night trip
10/10 Exceptional
Oct 6, 2024
TAHA
TAHA, 5-night trip
10/10 Exceptional
May 24, 2024
Cheikh Tidiane
Cheikh Tidiane, 1-night trip
10/10 Exceptional
Apr 19, 2024
Hotel confortável e bem localizado, com boa área social e de lazer.
B DE
B DE, 2-night trip
10/10 Exceptional
Feb 15, 2024
Excelente estadia!
Hotel bem decorado, confortável, muito limpo e staff atencioso. Excelente localização.