Escape to Hotel Riu Palace Costa Mujeres - All Inclusive, where crystal-clear waters and powdery white sand meet modern luxury. Unwind at one of the 5 outdoor pools, indulge in a spa treatment at Renova, or savor international cuisine at one of the 6 on-site restaurants. With scuba diving and kayaking nearby, helpful staff by your side.
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400
What's nearby
Playa Mujeres Golf Club - 6 min drive - 6.0 km
Mujeres Beach - 9 min drive - 7.4 km
Isla Mujeres Ferry Terminal - 54 min drive - 17.1 km
North Beach - 55 min drive - 17.8 km
Dolphin Discovery - 58 min drive - 20.6 km
Getting around
Cancun Intl. Airport (CUN) - 46 min drive
Restaurants
So Cal Gourmet Food Emporium - 19 min walk
The Shores Restaurant - 20 min walk
Grand Caribe
Gusto Italian Trattoria - 19 min walk
Steakhouse - 8 min walk
About this property
Hotel Riu Palace Costa Mujeres - All Inclusive
At Hotel Riu Palace Costa Mujeres - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll have access to onsite scuba diving, snorkeling, and water skiing. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Serving international cuisine, Spaces is one of 6 restaurants and 2 poolside bars. Other highlights at this all-inclusive property include 2 swim-up bars, a free kid's club, and a 24-hour health club. Fellow travelers love the pool and helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Scuba-diving lessons
Snorkeling
Land activities
Fitness facilities
Lessons/classes/games
Aerobics
Water fitness
At a glance
DONE
Hotel size
670 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
Babysitting*
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
6 restaurants
6 bars/lounges
2 poolside bars
2 swim-up bars
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Free water park access
Playground
Babysitting (surcharge)
Grocery/convenience store
What to do
On the beach
Fitness classes
Kayaking
Boat tours
Scuba diving
Snorkeling
Water skiing
Evening entertainment
Access to nearby outdoor pool
Working away
Computer station
Services
24-hour front desk
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2018
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
24-hour health club
5 outdoor pools
Free water park
Full-service spa
Steam room
Waterslide
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local culture & ecosystem education
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Art Deco architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Closed captioned TV
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Separate bathtub and shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Spaces - This buffet restaurant specializes in international cuisine.
Zarape - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Japan - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Roma - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Fees & policies
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres All Inclusive
Hotel Riu Palace Costa Mujeres - All Inclusive Costa Mujeres
Frequently asked questions
Does Hotel Riu Palace Costa Mujeres - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Costa Mujeres - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Costa Mujeres - All Inclusive?
Yes, there are 5 outdoor pools.
Are pets allowed at Hotel Riu Palace Costa Mujeres - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Palace Costa Mujeres - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Palace Costa Mujeres - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Palace Costa Mujeres - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (21-min drive) and Royal Yak Casino and Sports Book (22-min drive) are both nearby.
What is there to do at Hotel Riu Palace Costa Mujeres - All Inclusive and nearby?
Have fun with onsite activities like kayaking, water skiing, and snorkeling. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Hotel Riu Palace Costa Mujeres - All Inclusive also has 2 swim-up bars, 2 poolside bars, and a 24-hour health club, as well as spa services, a garden, and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Riu Palace Costa Mujeres - All Inclusive?
Yes, there are 6 onsite restaurants, featuring international cuisine.
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Hotel Riu Palace Costa Mujeres - All Inclusive Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Food
Service staff
Beach
Room
Restaurant
Buffets
Drinks
Entertainment
Family friendly
Children
What guests liked
The beach at this property is described as beautiful, stunning, gorgeous, and amazing with clear blue water and soft white sand. (109 reviews)
The all-inclusive package offered a wide variety of food options, excellent service, and plenty of activities for a great value. (17 reviews)
The pools were clean, spacious, and offered a good variation to suit everyone's taste. (46 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 21, 2025
Very good place to spend your vacation
Hovhannes
Hovhannes, 4-night trip
10/10 Exceptional
Jun 22, 2025
Great resort, the staff is friendly & helpful.
Latrenda
Latrenda, 3-night trip
10/10 Exceptional
May 12, 2025
Great place for family
Viktor
Viktor, 9-night trip
10/10 Exceptional
Aug 15, 2025
Comida rica. Mucha variedad. Internet bueno .
Habitaciones bien. Sólo que el colchón ya está para mi gusto muy aguado. Y el aire como que está programado para apagarse .
FERNANDA
FERNANDA, 4-night trip
10/10 Exceptional
Jun 16, 2025
Very Clean , close proximity to everything.
Barbara
Barbara, 6-night trip
10/10 Exceptional
May 2, 2025
Great place relaxing
Brent Dwayne
Brent Dwayne, 6-night trip
10/10 Exceptional
May 1, 2025
this is a beautiful hotel, and super nice personal
Norbe
Norbe, 1-night trip
10/10 Exceptional
Jun 1, 2025
Such a nice resort. Food is great with many options. And the staff and entertainment team were awesome.
Alejandra
Alejandra, 5-night trip
10/10 Exceptional
Jun 22, 2025
Rio Palace Costa mujeres service. It's a excellent hotel. I like everything you guys the best keep it up doing good job
Vadim Mikhaylovich
Vadim Mikhaylovich, 8-night trip
6/10 Good
Aug 8, 2025
Food was salty drinks watered down
Has a wedding and the food was terrible
Had to wait for a bartender for 2 hours and food cold when served. Look elsewhere
Robert
Robert, 5-night trip
10/10 Exceptional
May 24, 2025
Overall a good hotel, food was good and their was plenty of room on the beach or next to the pool. Service was really good and staff was attentive.
Ilya
Ilya, 8-night trip
10/10 Exceptional
Apr 10, 2025
Great stay! Beach was amazing.
Daniel
Daniel, 4-night trip
10/10 Exceptional
Jun 17, 2025
Roma restaurant, food and service was the best. Overall enjoyed the stay. Maybe needs better evening entertainment. Will be back.
Richard
Richard, 6-night trip
10/10 Exceptional
Jun 10, 2025
Awesome!
Jose
Jose, 3-night trip
10/10 Exceptional
Apr 13, 2025
It was one of the most enjoyable trips I had
Riu hotel has provided excellent hospitality service
NA
NA, 3-night trip
10/10 Exceptional
Apr 1, 2025
Awesome stay my kids like it…next time forsure
Arpit
Arpit, 4-night trip
8/10 Very good
Apr 6, 2025
Attentive staff that were always helpful and kept the resort impeccable!
Shellee
Shellee, 4-night trip
10/10 Exceptional
Apr 28, 2025
The attention the staff was giving all the guests and prompt service was exceptional also attentive to the cleanliness of the hotel, dining areas and grounds.
Yogita
Yogita, 4-night trip
10/10 Exceptional
Apr 3, 2025
Great place! Nice and new with upbeat, attentive, and happy staff.
Stephen T
Stephen T, 5-night trip
10/10 Exceptional
Jan 29, 2025
It is fabulous place for vacation
Niyaz
Niyaz, 9-night trip
8/10 Very good
Mar 20, 2025
We enjoyed our stay for spring break 2025!
Mary Susan
Mary Susan, 6-night trip
4/10 Fair
Jun 19, 2025
We found the air conditioners barely kept rooms cool. The food was so so.
The service was great and very clean.
PATRICIA
PATRICIA, 4-night trip
6/10 Good
Mar 12, 2025
the hotel look pretty
Keni
Keni, 6-night trip
10/10 Exceptional
Feb 27, 2025
It was my best vacation I’ve ever taken! The stay at this hotel was excellent!
Rostislav
Rostislav, 9-night trip
10/10 Exceptional
May 26, 2025
Safe and quiet area. Resort was very nice. Distance is far away from everything so taxis are $35 and up each way. Would highly recommend