In the heart of Liverpool, Lock & Key Hotel offers a warm welcome with a coffee shop, bar, and restaurant. Connect to WiFi and enjoy concierge services that make your stay extra special. Previous guests rave about the helpful staff.
Liverpool Pier Head Ferry Terminal - 12 min walk - 1.1 km
Getting around
John Lennon Airport (LPL) - 16 min drive
Manchester Airport (MAN) - 40 min drive
Chester (CEG-Hawarden) - 57 min drive
Liverpool Central Station - 7 min walk
Liverpool James Street Station - 10 min walk
Liverpool Lime Street Station - 11 min walk
Restaurants
Thoughtfully Cafe Liverpool - 4 min walk
Browns Bar & Brasserie - 4 min walk
The Red Lion - 3 min walk
Côte - 4 min walk
The Vibe - 4 min walk
About this property
Lock & Key Hotel
Lock & Key Hotel puts you in a great location, within just a 10-minute walk of Liverpool ONE and Royal Albert Dock. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Cavern Club and The Beatles Story Museum are within a 15-minute walk. Fellow travelers love the helpful staff.
Languages
English
At a glance
DONE
Hotel size
14 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free offsite parking within 700 ft; reservations required
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge)
Restaurant
Bar/lounge
Coffee shop
Room service (late night)
Services
Front desk (limited hours)
Concierge services
Luggage storage
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
Smart television
Home comfort
Heating
Electric kettle
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Onsite venue - restaurant.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 10 for adults and GBP 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Lock Key Hotel Liverpool
Lock Key Hotel
Lock Key Liverpool
Lock & Key Hotel Hotel
Lock & Key Hotel Liverpool
Lock & Key Hotel Hotel Liverpool
Frequently asked questions
Does Lock & Key Hotel offer free cancellation for a full refund?
Yes, Lock & Key Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lock & Key Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Lock & Key Hotel?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Lock & Key Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Lock & Key Hotel?
No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (15-min walk) and Mecca Bingo (10-min drive) are both nearby.
Are there restaurants at or near Lock & Key Hotel?
Yes, there's an onsite restaurant.
What's the area around Lock & Key Hotel like?
Lock & Key Hotel is in Ropewalks, a short 7-minute walk from Liverpool Central Station and 9 minutes' walk from Royal Albert Dock.
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Lock & Key Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Bar
Shower
Drinks
Boutique hotel
Bed
Restaurant
What guests liked
Breakfast was consistently praised for its quality, taste, and variety, with many guests enjoying the full English and a la carte options. (14 reviews)
Parking options were convenient and discounted through Q Park, located nearby. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Great location and a lovely big room and comfortable bed.
Richard
1-night trip
10/10
Absolutely fantastic hotel. Staff were so friendly, the room was beautiful, location was perfect. Can’t recommend enough.
Susie
1-night trip
8/10
Very welcoming staff. Room very clean and fresh but felt a little tired. Would not hesitate to recommend for a wee short break. Central so very handy for our Liverpool visit.
Mary
1-night trip
8/10
Cosy hotel in excellent location for central Liverpool. The staff were really helpful and welcoming, the room was comfortable but the shower wasn't very powerful and tended to leak out of the shower base which could get annoying if staying longer than a couple of days.
Verified traveler
2-night trip
10/10
The property was lovely, the lady on reception was nice and welcoming when we arrived. The room was modern and easy to relax in, we just couldn't get the heating on but the lady on reception was amazing again and provided a portable heater. The beds are very comfortable and overall we had a great stay :)
Marcus
2-night trip
10/10
Ideal location, plenty of parking available within short distances. Room was cute, good for a place to stay after a night out.
Lauren
1-night trip
10/10
Perfect location for city centre, less than 5 minute was to John Lewis.
Always a warm welcome and perfect breakfast.
Maria
1-night trip
10/10
Loved our stay
Wendy
2-night trip
10/10
Really nice place to stay, very central and nice for a little get away x
Rachel
2-night trip
10/10
Lovely hotel, great spot, friendly down to earth staff,Sunday roast one of the best I've ever had, would definitely recommend to all
Lewis
3-night trip
10/10
Lovely friendly hotel. Would happily stay again.
Simon
2-night trip
10/10
Staff were so friendly and welcoming and really makes the hotel comfortable. Great location and a relaxed atmosphere.
Carly
3-night trip
2/10
Staff lovely. Cold room. No natural light. Tiny sink. Nowhere to put our clothes other than hanging up. One chair. Didn’t look anything like photos. Not Worthing to have been listed on Sunday times as a good place to stay. Breakfast confusing, not given appropriate information.
Sarah
2-night trip
8/10
Lovely hotel and staff. Rooms were comfy and clean. Great location.
Pete
1-night trip
10/10
lovely hotel, very friendly staff in the hotel and the bar, couldnt do enough for you, great location, cool part of town away from the usual idiots, recommendations for dinner in a near by market which was amazing!
Tom
1-night trip
6/10
Pros- the staff were very friendly and overall for the price paid the room it was good value. Great location.
Cons - the room was tired looking and the bathroom was tiny. It was not water tight meaning the room did smell of damp
Danny
2-night trip
10/10
Great room - good service and good value
Elizabeth
1-night trip
10/10
Very well located to reach the docks, museums and other tourist attractions. Clean and quiet, very nice staff. Really great for a long weekend away.
Gloria
4-night trip
8/10
Fab returning visit.
Will be back.
Location is incredible with good staff vibe. Lovely room too
Fraser
1-night trip
10/10
The staff was really nice. The breakfast excellent egg Benedict.
yasmine
2-night trip
10/10
Very nice hotel . Nice breakfast and helpful friendly staff. Would recommend and will return
Stephen
1-night trip
10/10
Great hotel, in a good location right near L1
Lovely staff, clean room and good bar. I would definitely recommend!
Emily
1-night trip
10/10
Great hotel great breakfast great service the bar boutique is excellent the service in there is fantastic the rooms are great easy access to Liverpool and parking just round the corner is so easy to get to the hotel with your luggage
Andrew
3-night trip
8/10
Really enjoyed the stay at this hotel. The staff are very friendly, the rooms are great and there is an excellent bar. The location is also very central.
Sean
1-night trip
10/10
Great Location very friendly staff and great cafe serving excellent breakfast
A few sighs of wear and tear but it wouldn’t stop me returning