Nestled near Pub Street, Koulen Hotel offers a luxurious retreat with a poolside bar and free daily manager's reception. Unwind in the spa, indulge in local cuisine at one of two on-site restaurants, or explore the nearby Angkor National Museum. With high-speed WiFi, bike rentals available to guests who want to cycle through Siem Reap’s temples.
VIP Access
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Non-smoking
Kitchen
Refrigerator
Lounge area
Bar
Main amenities (12)
66 smoke-free apartments
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
Health club
Steam room
Children's pool
Pool bar
Room service
Coffee shop/cafe
Feel at home (6)
Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Playground on site
Kitchen
Separate dining area
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Premier Suite Room, 2 Bedrooms
Premier Suite Room, 2 Bedrooms
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
1292 sq ft
2 bedrooms
2 bathrooms
Sleeps 4
2 King Beds
View all photos for Luxury Suite Room, 1 Bedroom
Luxury Suite Room, 1 Bedroom
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
861 sq ft
1 bedroom
1 bathroom
Sleeps 2
1 King Bed
View all photos for Four-Bedroom Family Suite
Four-Bedroom Family Suite
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
2799 sq ft
4 bedrooms
4 bathrooms
Sleeps 8
4 King Beds
View all photos for Premier Family Suite, 3 Bedrooms
Oknha Oum Chhay Street, Mondul II Village, Svay Dangkum Commune, Siem Reap, Siem Reap, 17252
What's nearby
Old Market Area - 9 min walk - 0.8 km
Angkor National Museum - 10 min walk - 0.9 km
Pub Street - 10 min walk - 0.9 km
Angkor Night Market - 12 min walk - 1.0 km
Angkor Wat - 8 min drive - 6.5 km
Getting around
Siem Reap Angkor Intl. Airport (SAI) - 58 min drive
Restaurants
Starbucks - 3 min walk
Brown Coffee - 6 min walk
Cafe Indochine - 5 min walk
Curry Walla Siem Reap - 5 min walk
J All Day Dining - 1 min walk
About this property
Koulen Hotel
Koulen Hotel puts you in a great location, within a 15-minute walk of Pub Street and Angkor Night Market. You can visit the spa to be pampered with Swedish massages, body wraps, or aromatherapy, and Sala Dining, one of 2 restaurants, serves local and international cuisine and is open for breakfast. An outdoor pool and a poolside bar are other highlights, and apartments offer up nice touches like bathrobes, slippers, and Select Comfort beds with Egyptian cotton sheets. Fellow travelers love the room service and helpful staff.
Languages
Chinese (Mandarin), English, French, Khmer, Thai
At a glance
DONE
Property size
66 apartments
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
VPN_KEY
Other information
Smoke-free property
Property amenities
Pool/Spa
Outdoor pool
Umbrellas
Sun loungers
Steam room
Full-service spa
Spa open daily
Massages
Body wraps
Facials
Aromatherapy
Swedish massages
Body treatments
Body scrubs
Internet
Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Family friendly
Free crib/infant bed
Children's pool
Playground
Babysitting (surcharge)
Restaurants on site
Sala Dining
Sala Cafe
Kitchen
Refrigerator
Microwave
Dishwasher
Cookware/dishes/utensils
Rice cooker
Dining
Continental breakfast available for a fee daily 6:00 AM–10:00 AM: USD 15 for adults and USD 6 for children
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
Manager's reception (free)
Minibar
Snack bar/deli
Couples dining
Room service available
Private picnics
Bedrooms
Premium bedding
Down comforter
Select Comfort bed
Pillow menu
Egyptian cotton sheets
Bed sheets provided
Rollaway/extra beds: USD 35 per night
Bathrooms
Shower
Bathrobes
Free toiletries
Hair dryer
Slippers
Towels provided
Living spaces
Living room
Dining room
Sitting area
Entertainment
LCD TV with satellite service
Pool or billiards table
Outdoor areas
Balcony
Terrace
Barbecue grill
Garden
Picnic area
Laundry
Dry cleaning/laundry service
Laundry facilities
Near coin laundry
Work spaces
Meeting rooms
Business center
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Low-height bed
Roll-in shower
Soundproofing
Well-lit path to entrance
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible fitness center
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Luggage storage
Safe at front desk
Iron/ironing board (on request)
24-hour front desk
Free bottled water
ATM/banking services
Location highlights
Connected to the convention center
Connected to a shopping center
Near the airport
In the shopping district
In the city center
Near a health or beauty spa
Near a hospital
Near outlet shopping
Things to do
Health club
Bicycle tour information
Bicycle rentals on site
Archery on site
Water skiing nearby
Boat tours nearby
Mountain biking nearby
Ziplining nearby
Kayaking nearby
Hiking/biking trails nearby
Horse riding nearby
Mountain climbing nearby
Fishing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
66 rooms
3 floors
2 buildings
At least 80% of food locally-sourced
At least 80% organic food
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Sala Dining - This buffet restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Sala Cafe - Overlooking the garden, this restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 15 for adults and USD 6 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for USD 35 per night
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 7:00 PM
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
This property is professionally cleaned.
Also known as
Koulen Hotel Siem Reap
Koulen Siem Reap
Koulen
Koulen Hotel Siem Reap
Koulen Hotel Aparthotel
Koulen Hotel Aparthotel Siem Reap
Frequently asked questions
Does Koulen Hotel offer free cancellation for a full refund?
Yes, Koulen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Koulen Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7 AM to 7:00 PM.
Are pets allowed at Koulen Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Koulen Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Koulen Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Koulen Hotel and nearby?
Have fun during the warmer months with activities such as archery. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Koulen Hotel also has a steam room and a picnic area, as well as a garden.
Are there restaurants at or near Koulen Hotel?
Yes, there are 2 onsite restaurants, featuring local and international cuisine and garden views.
Does Koulen Hotel have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a rice cooker, cookware, and a refrigerator.
Does Koulen Hotel have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Koulen Hotel like?
Koulen Hotel is in Downtown Siem Reap, a short 10-minute walk from Pub Street and 13 minutes' walk from Angkor Night Market.
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Koulen Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Restaurant
Food
Oasis
Spa
Trip
What guests liked
Breakfast was excellent with a great variety and quality, including delicious options like pho and a lovely breakfast buffet. (13 reviews)
The pool area was a calm oasis, great to hang out in the afternoon heat and a perfect spot to relax. (10 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Feb 14, 2025
Nice stay for family
We had a lovely stay and the staff was very friendly.
We had a feeling of being welcome at the hotel and the tours we booked were really good.
Morten
Morten, 6-night trip
10/10 Exceptional
Jan 20, 2025
It was great, as always.
Jean
Jean, 2-night trip
10/10 Exceptional
Nov 20, 2023
Beautiful hotel
Rachel Shileen
Rachel Shileen, 13-night trip
10/10 Exceptional
Apr 17, 2024
Excellent hotel and staff! I’m looking forward to a future visit!
Nathan
Nathan, 5-night trip
10/10 Exceptional
Mar 18, 2024
Beautiful rooms and pool. Good location to walk around Siem Reap. Staff were friendly and helpful.
Emily
Emily, 4-night trip
8/10 Very good
Feb 27, 2025
Good but not outstanding.
Hotel is good but not outstanding. Location is great, close to all you need. Staff is friendly and always there when needed. Could been given a room at the inner court instead of the street side to our family with two small kids, barking dogs on the street near our room kept kids awake. Breakfast has a good selection but only filtered coffee is a no-go, no orange juice. Nice pool but jacuzzi’s did not work. Friendly staffed pool bar. Gym was fine.
FRANS
FRANS, 3-night trip
10/10 Exceptional
Jul 23, 2023
Beautiful building including pool and surrounding areas. We stayed in a two bedroom suite and it was perfect for a family.
Catherine
Catherine, 2-night trip
10/10 Exceptional
Feb 3, 2023
Friendly accommodating staff,quiet atmosphere and clean modern building. Great free breakfast buffet.
kimberly
kimberly, 2-night trip
10/10 Exceptional
Dec 29, 2023
Excellent property! Must stay.
Lance
Lance, 3-night trip
10/10 Exceptional
Jun 20, 2024
Good choice
Lovely hotel. Very large, stylish rooms, with good air conditioning. Friendly and helpful staff. Delicious breakfast.
Janine
Janine, 3-night trip
10/10 Exceptional
May 11, 2023
This place was amazing! Great location, rooms were a good size and staff were extremely helpful and friendly. The pool area is amazing to spend the afternoon after a hot day of sightseeing. Breakfast selection in the morning was great too. We enjoyed our time here immensely and would definitely stay here again.
Alison
Alison, 2-night trip
8/10 Very good
Nov 23, 2022
Spent two nights here on a quick trip. Overall stay was nice! Food was great at the restaurant. The pool area is lovely but was disappointed that it closed at 7 pm.
David
David, 2-night trip
10/10 Exceptional
Sep 2, 2024
Spectacular hotel, very clean! Spacious rooms 80 m2/800 sqf, with one, two and three bedrooms, plus living room, and kitchenette. Staff is wonderful, great restaurant/cafeteria. Very very safe all around, walkable, clean, heat is not too bad! Very happy people! This is our second time in this hotel. E&L from Seattle, USA.
EDGAR
EDGAR, 1-night trip
8/10 Very good
Nov 2, 2023
Nice service apartment feel with hotel facilities. Best of both worlds
Terence
Terence, 2-night trip
10/10 Exceptional
Oct 7, 2023
Very attentive staff
Extremely helpful and accommodating staff. Went out of their way to please us.
Hotel stuff was very friendly and kindly especially for children. Kids had a fun time at pool. Breakfast and restaurant were also good, bud it took time to be served.
Tatsuro
Tatsuro, 3-night trip
10/10 Exceptional
Feb 26, 2023
Friendly staffs
Zhong
Zhong, 3-night trip
10/10 Exceptional
Jul 2, 2022
Great stay at Koulen!
I really enjoyed my stay at Koulen. The pool and courtyard were amazing. The rooms were spacious. It was like having an apartment. The staff was friendly and very attentive. It was extremely convenient to the mall across the street and the river walk.
Joel
Joel, 7-night trip
10/10 Exceptional
Mar 15, 2023
I stayed here for a week. All of the staff is extremely friendly, helpful, and welcoming. They took care of my mother while she waited for me which is saying a lot about the staff and hotel. I loved it here so much! The property is beautiful. The food and drink are delicious. When I visit again I would definitely stay here.
Saloneer
Saloneer, 7-night trip
10/10 Exceptional
Mar 10, 2023
Excellent all around. June at front desk very helpful. Mr T our tuk tuk driver was great and spoke good english. Beautiful pool, very peaceful.
Anne
Anne, 2-night trip
10/10 Exceptional
Dec 9, 2022
Best hotel in Siem Reap
From start to finish the Koulen was a great experience. Great location, amazing staff, and awesome amenities. Pai and Bee were especially helpful when I needed suggestions for places to eat, drink, and explore. Will definitely be back. Thank you to the Koulen for making a good trip great!
Anthony
Anthony, 4-night trip
8/10 Very good
Oct 12, 2024
Our room was very large and spacious for a family of five. The kitchen supplies are basic but adequate. Breakfast was fairly limited but it was low season, not sure if this would change when the hotel is busier. The gym is older but serves its purpose. The hotel is nice and clean with a large pool and helpful, friendly staff. Outside there is always an available tuktuk driver to take you the short distance to the shops. Our hotel arranged the tour / tour guide for us to Angkor Wat and other temples, it was very easy and the guide was really good.
David
David, 3-night trip
10/10 Exceptional
Aug 2, 2023
Amazing Hotel.
The 2BR suite we got is amazing, its very clean, spacious, full amenities and comfortable. The staff are amazing, with good english. Tuk tuk are always available in front of the hotel, although its a walking distance to the Pub Street. The only thing I would improve are email comunication before arriving, more english TV channel, and better breakfast quality.