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Aparthotel

Casa del Árbol Condo

3.0 star property
Aparthotel with outdoor pool, near Quinta Avenida

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Photo gallery for Casa del Árbol Condo

Terrace/patio
Deluxe Penthouse, 1 Bedroom, Executive Level | Minibar, in-room safe, desk, free WiFi
Exclusive Penthouse, 1 King Bed | Private kitchen | Full-size fridge, cookware/dishes/utensils
Outdoor pool
Lobby sitting area
Located in the heart of Playa del Carmen, Casa del Árbol Condo is a charming retreat. Savor local flavors at breakfast, take a dip in the outdoor pool or unwind on the garden's serene grounds.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Airport transfer
  • Lounge area
  • Pool
  • Kitchen
  • Refrigerator

Main amenities (12)

  • 30 apartments
  • Housekeeping once per stay
  • Outdoor pool
  • Breakfast available
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Concierge services
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Children stay free
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Apartment, 2 Bedrooms, Kitchenette

Minibar, in-room safe, desk, free WiFi

Junior Apartment, 2 Bedrooms, Kitchenette

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Ceiling fan
  • 700 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Sofa Bed

View all photos for Deluxe Penthouse, 1 Bedroom, Executive Level

View from room

Deluxe Penthouse, 1 Bedroom, Executive Level

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Ceiling fan
  • 646 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Exclusive Penthouse, 1 King Bed

Exclusive Penthouse, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Exclusive Penthouse, 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 667 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Multiple Beds, Kitchenette

Minibar, in-room safe, desk, free WiFi

Superior Apartment, Multiple Beds, Kitchenette

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Ceiling fan
  • 592 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Standard Apartment, 1 King Bed with Sofa bed, Kitchenette

Standard Apartment, 1 King Bed with Sofa bed, Kitchenette | Minibar, in-room safe, desk, free WiFi

Standard Apartment, 1 King Bed with Sofa bed, Kitchenette

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Calle 21 Sur con Diagonal 85 Sur, Mz. 275 Lotes 24 y 25, Playa del Carmen, QROO, 77712

What's nearby

  • Quinta Avenida - 3 min drive - 2.5 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.5 km
  • Playa del Carmen Main Beach - 4 min drive - 2.8 km
  • Mamitas Beach - 5 min drive - 3.9 km
  • Xcaret Eco Theme Park - 10 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Tulum Intl. Airport (TQO) - 92 min drive
  • Cozumel Intl. Airport (CZM) - 13.3 miles/21.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Amor a Mar - ‬11 min walk
  • ‪Rolandi's - ‬3 min drive
  • ‪The Wolf Specialty Coffee - ‬3 min walk
  • ‪Don Sirloin Playacar - ‬2 min drive
  • ‪El Gran Taco - ‬11 min walk

About this property

Casa del Árbol Condo

At Casa del Árbol Condo, you'll be just a 5-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. Guests can take a dip in the outdoor pool, and freebies like WiFi and wired internet are added perks. Conveniences like kitchens are in all apartments, along with balconies or patios and flat-screen TVs.

Languages

English, French, Italian, Spanish

At a glance

DONE

Property size

    • 30 apartments
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 49 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle (available 24 hours)*
VPN_KEY

Other information

    • Designated smoking areas (fines apply)

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free offsite parking within 49 ft
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • Children stay free (see details)

Kitchen

  • Refrigerator (full size)
  • Cookware/dishes/utensils

Dining

  • Local cuisine breakfast available for a fee daily 7:30 AM–11:30 AM: USD 8 for adults and USD 6 for children
  • Minibar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Free toiletries

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 32-inch flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Things to do

  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 rooms
  • 5 floors
  • 1 building
  • Built in 2018

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 4 percent

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 8 for adults and USD 6 for children
  • Airport shuttle service is offered for an extra charge of USD 110.00 per vehicle (roundtrip)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.

Also known as

Casa Árbol Condo Playa del Carmen
Casa Árbol Condo
Casa Del Arbol Del Carmen
Casa del Árbol Condo Aparthotel
Casa del Árbol Condo Playa del Carmen
Casa del Árbol Condo Aparthotel Playa del Carmen

Frequently asked questions

Does Casa del Árbol Condo offer free cancellation for a full refund?

Yes, Casa del Árbol Condo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa del Árbol Condo?

Yes, there's an outdoor pool.

Are pets allowed at Casa del Árbol Condo?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Casa del Árbol Condo?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Casa del Árbol Condo?

Yes, an airport shuttle is available. The charge is USD 110.00 per vehicle roundtrip.

What are the check-in and check-out times at Casa del Árbol Condo?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Casa del Árbol Condo and nearby?

Casa del Árbol Condo has an outdoor pool and a garden.

Does Casa del Árbol Condo have a kitchen or kitchenette?

Yes, there is a kitchen which also includes cookware and a refrigerator.

Does Casa del Árbol Condo have any outdoor private spaces?

Yes, each apartment features a balcony or patio.

What's the area around Casa del Árbol Condo like?

Casa del Árbol Condo is in Ejidal, a short 12-minute walk from Centro Maya Shopping Center.

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Casa del Árbol Condo Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Bed
Parking
Car
Service staff
Bedrooms
Internet
Kitchenette
Shower

Reviews

8/10

Safety, large apartments, friendly staff, groceries not too far away
28-night trip

10/10

Very clean 👍
2-night trip

10/10

Everything great for the price
1-night trip

4/10

No hot water in the showers.
2-night trip

10/10

super happy, I just love the place.
8-night trip

8/10

This is a great place to stay at Big plaza just walking distance (for those who enjoy walking) The rooms with kitchenette are excellent and convenient. Will definitely stay again if i go back to playa del Carmen
5-night trip

10/10

I appreciate that at the hotel was calm, it's about 20 - 30 minutes from downtown, so without any city noises. The service was nice and helpful if you needed some information.
12-night trip

8/10

Met our needs. Basic room with kitchenette. Clean, quiet, reasonable price.
9-night trip

6/10

Great spot if you want to be away from the downtown area. Trying to get a taxi is very challenging and costly.
3-night trip

8/10

My room was very spacious. It was clean I enjoyed the two balconies and the bed was very comfortable m. Dishes, pots and pans were not the greatest, but if you complain, I managed to get two brand new frying pans! In the kitchen, I only had one water faucet, cold water. I had to hear my water for dishes. That wasn’t too bad. They did not supply drinking water. That was a tough one, because my water supply was transported on my back (71 yrs old). The staff were friendly except for one sour puss at the office. Zucette was in the office was a sweetheart! Language barrier with all the staff
28-night trip

2/10

They layout was nice but it was far from everywhere and it looked like it was in a bad area i took off with in 10min of getting there got a different place to stay
3-night trip

2/10

This shouould be for a child. Do not advertise that you have a kitchen when there are no utensils other than One plastic spoon, one broken pot two lids that dont match anything. Plus no drinking water the soap is in a ketchup bottlle
2-night trip

6/10

I stayed in this property February didn’t get a chance to review it. The pool is tiny and in an inconvenient spot. Don’t think it’s cleaned regularly. You can probably wet your feet in it or stand awkwardly but not swim. The penthouse apartment was nicely decorated, but not necessarily a “penthouse.” I paid extra for breakfast included, and there is no breakfast there.. The area is out the way and not near downtown (by walking). You’ll need a car or taxi for sure. I wouldn’t stay again

6/10

The good: it was cheap and spacious. Large fridge and kitchen. The bad: you can tell the front door had been forced open and they had not fixed it. Parking was on the street and felt sketchy.
1-night trip

2/10

Filthy. Dripping AC in room. Unacceptable!
7-night trip

10/10

This location is off the beaten path and away from the loud and overwhelming tourist zone of the Playa. Note that there is a shopping centre, grocery store and Oxxo all within a 15-minute walking distance. The staff Susy and Eric were incredibly friendly and amazing property hosts. The penthouse room was clean, spacious and the bedroom was comfortable and cool. Note that the room is on the top floor so the sun will heat up the cement and the A/C in the living room will not always be able to compensate. Get a cheap stand-up fan at Walmart and problem fixed!
6-night trip

2/10

Terrible experience, our flight was delayed and we landed 11pm and we arrived at the building and no one was available and no one answered the phone when we tried calling to say we would arrive after 10pm. I hope they do the right thing and refund my money back.
1-night trip

8/10

Our stay at Casa del Arbol was great! The pictures weren't 100% accurate but we got a GREAT price so were not complaining. The place was very clean. There was no patio furniture or anything outside on the huge patio.. just a cement table. Unfortunately the receptionists couldn't remember the wifi passwords so we had no wifi for the first night. We also noticed that the shower and the bathroom tap were shocking us while using the water. We did feel a little unsafe and that the electrical definitely isn't up to our standard. But again, we paid next to nothing for this penthouse so it wasn't the biggest deal. But this room was in a nice, safe and quiet location in Playa and allowed us to easily explore the city.
2-night trip

2/10

Very inconvenient location it is not possible to walk from the hotel you would need to take a taxi. The pool advertised is so small and dirty you definitely cannot swim in it you could maybe stand in it or just put your feet in but it’s in such an awkward spot there was never anyone using it. There was no breakfast available and no rooftop terrace as promised. The safe didn’t work, the TV didn’t turn on and was so tiny and when we would come back at the end of the day we would find our room an absolute sauna as the fan and AC were shut off by the staff. Would definitely not recommend staying here we ended up moving to a different hotel. It was our honeymoon and we were so disappointed. We tried reaching out to Expedia but we’re not able to receive any compensation. Do not book
7-night trip

8/10

1-night trip

2/10

El lugar es más pequeño de cómo luce en la noche, prendimos el aire acondicionado a las 8 pm que llegamos y enfriaba poco, a las 10:30 menos y 11:30 nada, era imposible dormir, estaba muy caliente el cuarto, ya no había nadie para apoyarnos a esa hora, nos fuimos a dormir a otro lugar, le avisé por WhatsApp a recepción y su respuesta fue: OK, solo OK, ningún interés por ayudar o disculparse por el inconveniente, NADA. Pésima experiencia
1-night trip

8/10

2-night trip

8/10

Check-In unkompliziert und einfach. Das Apartment liegt in einer größeren Anlage und ist eigentlich eine vollwertige Wohnung. Leider hatten sie einen Rattenbefall, deswegen war das Sofa noch nicht wieder hergerichtet. Ansonsten ist alles vorhanden, um seinen Aufenthalt zu genießen. Das WLAN funktionierte nicht, man konnte aber die Zugänge der anderen Apartments leicht nutzen.
2-night trip

2/10

10/10

1-night trip