So I would like to start with saying, the staff was very friendly, I was not too intimidated to ask for help. The room was very nice, AC worked splendidly, bed was clean and comfy. I did find a few silverfish upon my arrival but not too bothered by it.
My only issue is the errors made had me worried if my belongings were very safe. When I checked in, I paid for early check in and was given a key. However, I was given the key to an occupied room and was met by an unhappy resident (understandbly). So I went straight to the reception and was given a new room - however due to this error I refused to keep anything valueable like my passport in my room unattended. 2nd Issue was when I was given a new room, I wasnt checked in correctly meaning there was a potential for someone to enter my room due to the system showing the room unoccupied and booked for someone else. I only knew about this as I couldnt log into the wifi using my name and room name, when queried a new staff member informed me. This again puts into question this hotel rooms security as i had my room card for 7 hours but the system showed i wasnt checked in.