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Caracol Plaza

3.5 star property
Beach hotel with outdoor pool, near Commercial Walkway

Choose dates to view prices

Steps from Principal Beach, Caracol Plaza offers a vibrant retreat with LA CAVA restaurant serving international cuisine for breakfast, lunch and dinner. Relax by the outdoor pool or unwind at the swim-up bar while enjoying free WiFi in public areas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Conference center
  • 2 meeting rooms
  • Terrace

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
$66 nightly
The total price is $80
Dec 18 - Dec 19
Total with taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room Standard with Sea View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room Standard with Sea View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Double Room Standard with Street View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room Standard with Street View

  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

7.2 out of 10
Good
(39 reviews)

Highlights

Balcony
Air conditioning
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
In-room safe
  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

7.8 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
In-room safe
  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

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Dec 18 - Dec 19
Total with taxes and fees
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About the neighborhood

Map
Calle Septima Oriente, esq. 1a Sur, Sector Reforma, Puerto Escondido, OAX, 71980

What's nearby

  • Commercial Walkway - 2 min walk - 0.2 km
  • Zicatela Beach - 3 min walk - 0.3 km
  • Principal Beach - 3 min walk - 0.3 km
  • Marinero Beach - 10 min walk - 0.9 km
  • Puerto Angelito Beach - 18 min walk - 1.4 km

Getting around

  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 9 min drive

Restaurants

  • ‪La Galeria - ‬8 min walk
  • ‪Tacos Y Tacos - ‬7 min walk
  • ‪Benditos Da Michele - ‬6 min walk
  • ‪Congo - ‬7 min walk
  • ‪la chorcha - ‬8 min walk

About this property

Caracol Plaza

When you stay at Caracol Plaza, you'll be within a 10-minute drive of Zicatela Beach and Carrizalillo Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at LA CAVA, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a children's pool, and a snack bar/deli. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 192 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • 2 meeting rooms
  • Conference center (3767 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

LA CAVA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 150 to 250.00 for adults, and MXN 150.00 to 250.00 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Caracol Plaza
Caracol Plaza Hotel & Resort
Caracol Plaza Hotel & Resort Puerto Escondido
Caracol Plaza Puerto Escondido
Hotel Caracol Plaza Resort Puerto Escondido
Hotel Caracol Plaza Resort
Caracol Plaza Hotel Puerto Escondido
Caracol Plaza Hotel
Caracol Plaza Hotel Resort
Caracol Plaza Hotel
Caracol Plaza Puerto Escondido
Caracol Plaza Hotel Puerto Escondido

Frequently asked questions

Does Caracol Plaza offer free cancellation for a full refund?

Yes, Caracol Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Caracol Plaza?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 9 PM.

Are pets allowed at Caracol Plaza?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Caracol Plaza?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Caracol Plaza?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Caracol Plaza and nearby?

Caracol Plaza has an outdoor pool and a garden.

Are there restaurants at or near Caracol Plaza?

Yes, LA CAVA offers international cuisine.

Does Caracol Plaza have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Caracol Plaza like?

Caracol Plaza is a short 7-minute walk from Zicatela Beach and 7 minutes' walk from Principal Beach.

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Reviews

Caracol Plaza Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

7.4

Staff & service

7.8

Eco-friendliness

7.2

Property conditions & facilities

Popular mentions

Room
Breakfast
View
Service staff
Balcony
Lobby
Location
Taxi
Rocks
Sea

Reviews

8/10 Very good

Service was good. Rooms were decent. Really nice place to stay at close to the beach.
Fabiola, 2-night trip

10/10 Exceptional

Good and nice
Maria A., 1-night trip

10/10 Exceptional

The staff were very kind and helpful. The rooms are very spacious. AC blows nice and cold. Wonderful pool with a bar.
Jessica, 2-night trip

10/10 Exceptional

Very nice hotel located very close to the beach of Puerto Escondido, walking distance to "El Adoquin" comercial zone, with a great view to the sea from their restaurant, nice and clean rooms, nothing espectacular but with a nice balcony.
Arturo, 1-night trip

10/10 Exceptional

Is very comfortable
luz Isela, 2-night trip

8/10 Very good

Good Hotel

The hotel was handy to the adoquin and close to a place where I had a meeting scheduled. The pool water was clean (not cloudy) but there was a lot of debris floating in it, ie, palapa grass pieces and a cigarette butt. The tv only had 3 Sky TV channels.
Patricia, 1-night trip

8/10 Very good

Simple clean and safe with a view

A nice place well located . It is a mexican hotel so expect some oddities in the way things work but it is a safe clean hotel. Breakfast buffet is lacking but this is Mexico not Canada.
Alan, 2-night trip

6/10 Good

This is a tough one. Lots of good things and lots of bad things. That’s why I rated it average. The checkin was good, and the room was good, nothing to complain about. However, regarding the room, it did not have a refrigerator. I knew that before booking this trip. I was hoping for a little better service down at the pool area. After several calls to the receptionist desk, they finally sent Angel. Even though he had only 15 days of experience, he did a good job, taking care of me, and the other guests down at the pool. I ordered a cheeseburger from Angel, and it was delicious, exactly how I ordered it. My room had a balcony, but there was no table or chairs to sit on. The way everything else was going I decided to not even try to fix the problem. I checked out the following morning and the daytime receptionist couldn’t even give me a receipt or call a taxi. He gave me a piece of paper with instructions on it as to how to get a receipt online. He told me to walk down a very steep road, and I would be able to hail a cab from there, terrible. And if I had had a good experience there, I was planning to spend the rest of my three week vacation at that hotel. But sadly it was not to be. According to my very unofficial count, there were about 10 families there. And they did not have enough staff to handle them, even though the hotel has room for hundreds! 👎
Robert, 1-night trip

10/10 Exceptional

Excelente
Oti, 2-night trip

10/10 Exceptional

Very beautiful and in the middle of town
Carlos, 3-night trip

10/10 Exceptional

I love this place
Francisco Jesús Gordo, 2-night trip

6/10 Good

Had a nice pool , rooms are old , no phone on the rooms for customer service front desk, overall for a quick stay is ok.
Juan, 1-night trip

6/10 Good

Super basic. Expensive. Need updating. Nickel and dimed for everything. Def won’t ever return.
Victoria, 7-night trip

6/10 Good

I really was disappointed with this property. Pictures looks great on the expedia website but it's something way different when you there. Pool looks unkept and dirty, same as all the tables and chairs, seems that they have a lot deffer maintenance. Not recommend to anyone at all.
Eduardo, 2-night trip

8/10 Very good

V
juan pablo, 1-night trip

10/10 Exceptional

Excellent
Carolina, 2-night trip

8/10 Very good

all was perfect
Javier, 1-night trip

8/10 Very good

This property was in rebulding process
Carlos, 3-night trip

10/10 Exceptional

Nice and clean
Danielle, 1-night trip

6/10 Good

For the price, we were expecting a much nicer room.
3-night trip

4/10 Fair

The property has poor customer service. Hot water was intermittent. Shower drain was clogged. Issues reported were not resolved.
Ruth, 2-night trip

10/10 Exceptional

Ok
Katia, 2-night trip

6/10 Good

the second elevator was not working. Staff, not friendly.
Wenceslao, 2-night trip

2/10 Poor

Worse hotel I’ve stayed in. Terrible customer service. Only got two towels, for three of us. We needed more toilet paper on our third day, I asked the receptionist if they could give us more, he was very rude and said we could only get one in a day. Which they didn’t refill. Terrible place.
Lizeth, 1-night trip

10/10 Exceptional

neeeds more improve at the restaurant more recently menu the rooms needs a softly matrres was very hard notice don't used a box spring mattress had a big piece concrete at the bottom them the mattress.
JORGE, 10-night trip