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Tughan Hotel

3.0 star property
Family-friendly hotel in Mardin with restaurant and bar/lounge

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Breakfast, lunch, dinner served; international cuisine, garden views
Exterior
Exterior
Reception
Honeymoon Studio Suite | 1 bedroom, premium bedding, down comforters, memory foam beds
Tughan Hotel, nestled in Artuklu, offers a vibrant getaway with its international cuisine restaurant and daily manager's reception. Enjoy the hotel’s convenient amenities like free WiFi and an art gallery or relax on the sun-kissed terrace.
VIP Access

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Free breakfast
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free children's club
  • Free babysitting
  • Free supervised childcare
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

For families (6)

  • Babysitting (free)
  • Children's club (free)
  • Playground on site
  • Microwave
  • Separate dining area
  • Separate sitting area
$68 nightly
The total price is $76
Jun 17 - Jun 18
Total includes taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Honeymoon Studio Suite

Honeymoon Studio Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Honeymoon Studio Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • City view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 Double Bed

Combined shower/tub, rainfall showerhead, hair dryer, slippers

Comfort Room, 1 Double Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • Mountain view
  • 431 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Triple Room

Executive Triple Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Executive Triple Room

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • City view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family Room

1 bedroom, premium bedding, down comforters, memory foam beds

Family Room

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • City view
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Large Twin Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room, 1 Bedroom, City View

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Single Room, 1 Bedroom, City View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • City view
  • 377 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Double or Twin Room

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • City view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Shower, free toiletries, hair dryer, slippers

Artuklu Kervansarayi - Special Class

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
7.0 out of 10, Good, 242 reviews
The price is $61
$55 nightly
$61 total
Total includes taxes and fees
Jun 29 - Jun 30
Artuklu Kervansarayi - Special Class
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About the neighborhood

Map
1.Cadde Sar Mahallesi No:351 Artuklu, Mardin, 47100

What's nearby

  • Mardin Museum - 3 min walk - 0.3 km
  • Zinciriye Medresesi - 10 min walk - 0.8 km
  • Great Mosque of Mardin - 10 min walk - 0.9 km
  • Kasımiye Medresesi - 16 min walk - 1.4 km
  • Mardin Castle - 1 min drive - 1.1 km

Getting around

  • Mardin (MQM) - 44 min drive
  • Mardin Station - 33 min drive

Restaurants

  • ‪Artukbey Kahve - ‬3 min walk
  • ‪Abbara Bar - ‬3 min walk
  • ‪Birtat Lahmacun - ‬3 min walk
  • ‪Cercis Murat Konağı - ‬4 min walk
  • ‪Arasta Cafe - ‬1 min walk

About this property

Tughan Hotel

Bring the kids when you stay at Tughan Hotel in Mardin and they can enjoy the free kids' club. For a bite to eat, guests can check out Han Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves.

Languages

Arabic, Azerbaijani, Bulgarian, Catalan, Chinese (Mandarin), Croatian, Czech, Dutch, English, Farsi, Filipino, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Ukrainian

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 15
    • Check-out time is 12:30 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Free babysitting
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets stay free (dogs and cats only)
    • Service animals welcome
    • Food and water bowls, off-leash area, and litter boxes available
    • Pet sitting and pet grooming services offered
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • Shared microwave
  • Shared refrigerator
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys
  • Art supplies
  • Children's books
  • Musical instruments
  • Baby monitor
  • Baby bath
  • Changing table
  • Bed rails
  • Cabinet locks
  • Corner guards
  • Fireplace gate
  • Pool gate
  • Stair gate
  • Outlet covers
  • Stroller

What to do

  • Shopping
  • Bicycle tour information
  • Winery tours nearby

Working away

  • Computer station
  • Coworking spaces
  • Conference space (5382 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike shop
  • Bike repair services
  • Bike shuttle
  • Electric bike charging stations
  • Bike cleaning
  • Bike storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Mosquito nets
  • Communal living room
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Arcade/game room
  • Bicycle parking
  • Lockers available
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in hallways
  • Hallway handrail height (inches): 35
  • Handrails in stairways
  • Stairway handrail height (inches): 30
  • Front entrance ramp
  • Hand-held showerheads
  • Closed captioned TV
  • Fixed shower seat
  • Portable shower seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 30
  • Grab bar in shower
  • Shower grab bar height (inches): 20
  • Bathroom emergency pull cord
  • Transfer shower
  • Visual fire alarm
  • Doorbell and phone notification
  • Vibrating pillow alarm
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • 4 stairs to reach property
  • Area rugs in room
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Hardwood flooring in room
  • High pile carpet in room

Room amenities

Be entertained

  • Video-game console
  • DVD player
  • 210-inch LCD TV
  • Premium satellite channels
  • First-run movies
  • Netflix
  • Hulu
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Children's slippers
  • Iron/ironing board
  • All-in-one washer and dryer
  • Window screens
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Day bed

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area
  • Heated floor (bathroom)

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Office
  • Free newspapers
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired internet
  • Smartphone with 5G data speed, unlimited free calls and unlimited data usage
  • Free international and long-distance calls
  • Computer monitor
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Champagne service
  • Meal delivery service
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Free bottled water
  • Children's dinnerware
  • Dishwasher
  • Dining table
  • Highchair
  • Kitchen island

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Han Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of TRY 1000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for TRY 650.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Mobile payment options include: Alipay, Boost, LINE Pay, Amazon Pay, DANA and DBS PayLah!.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 15457

Also known as

Tughan Hotel Mardin
Tughan Mardin
Tughan Hotel Hotel
Tughan Hotel Mardin
Tughan Hotel Hotel Mardin

Frequently asked questions

Are pets allowed at Tughan Hotel?

Yes, cats and dogs stay free. Dog exercise areas, pet-sitting services, and grooming services are available.

What are the check-in and check-out times at Tughan Hotel?

Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is 12:30 PM. Late check-out is available for a charge. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Tughan Hotel and nearby?

Tughan Hotel has an arcade.

Are there restaurants at or near Tughan Hotel?

Yes, Han Restaurant offers alfresco dining, international cuisine, and garden views.

Does Tughan Hotel have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Tughan Hotel like?

Tughan Hotel is a short 3-minute walk from Mardin Museum and 7 minutes' walk from Great Mosque of Mardin.

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Tughan Hotel Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.2/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Live music
Breakfast
Food
View
Family friendly
Restaurant
Parking

Reviews

4/10

.
1-night trip

8/10

hotel's next door cafe? store was very noisy...i think this problem is depends on the room. but hotel's service and condition was good.
1-night trip

4/10

÷ Nothing was as described and for everything we mentioned they said it was not them who had put the wrong information and that it was hotels.com fault. No parking on spot included and we had to pay to park far away from the hotel. The family room did not have the amount of bed described so we got given a bent sparebed instead. No welcome drink or suprise for the kids as mentioned. Did not see anything to make it a kid friendly hotel. Dirty shower. Loud music until 24.00. Reseptionist more busy playing games and in the morning he was sleeping on a chair in the hallway and my husband had to wake him two times. We just left without having breakfast in the morning. + Very good location and beautiful view from the room. Nice building. We have visited old Mardin before and stayed in another two hotels. We will not come back to this hotel if we visit again.
1-night trip

2/10

unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here.
1-night trip

2/10

There was black mould growing on the walls underneath peeling wallpaper. The roof leaked. Tv did not work,fridge stopped working, no coat hangers,no mattress protector no top sheet on bed,water took 15mins to come out of the tap i timed it then 10 mins to get hot.
1-night trip

6/10

In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.
1-night trip

4/10

We spent four nights there. When we arrived we found out that they gave our room to another customer. The room that they provide us later was very noisy, and we literally couldn’t sleep at all! The toilet flashing and the bathroom door had issues. Also, when we asked about washing our clothing they said a price which was much higher than the amount that I pay even at the US.
4-night trip

6/10

The hotel's building and lobby look very fancy but the room we got was not very nice. It was not very clean, we didn't have any toiletries, and there was a used small bottle of shampoo still in the shower. Unless you get the luxury suite, the view you get is to the street, not the Mesopotamian valley. On the second day, we didn't have hot water in the shower, we came during winter, the temperature was around 0°C (32 fahrenheit), so it is unacceptable to have a cold shower in this weather. We asked the reception about it, they said they had fixed it already, so I went and take a shower, but the water was barely lukewarm, it was not fixed for another day. The breakfast included is not good. The food is not really tasty and the organization of it is very poor. It is also not very clean. The dirty dishes from previous guests were lying around for ages. We arrived and there was 1 boiled egg left (we didn't arrive at the end of the breakfast), we asked for more eggs, they said they would bring. We finished eating, and we never received the eggs. The next day we decided to go somewhere else for breakfast, because we were so disappointed from the morning before. Smoking is allowed everywhere in the hotel, so there is a constant smell of cigarette everywhere
2-night trip

6/10

Odaları çok güzel ancak penceleri çok ses geçiriyor, dışarıdaki tüm müzik eğlenceyi duyuyorsunuz. Bu gece 12’ye kadar sürdü ve çok yoğun bir müzik sesi geliyordu. Çok rahatsız edici ancak bunun için ses geçirmeyen camlar konulmamış. Rahat bir şekilde erkenden uyumanız mümkün değil. Kahvaltısı da üç yıldızlı bir otele göre kaliteli ve yeterli değildi.
1-night trip

8/10

Çarşı içi her yere yürüme mesafesi güzeldi
2-night trip

6/10

Kahvaltısı vasatın da altında. Otopark problemi bölgenin genel sorunu
1-night trip

8/10

1-night trip

8/10

Oda ve eşyalar temizdi. Otel tam merkezde ve her yere yürüme mesafesinde. Otopark ve valenin olmaması bir sorun çünkü park yeri bulamazsan 30 dk boyunca aynı yola çıkmak için uğraşıyorsun.(Tek yön tek şerit yol) Tuvalet kokuyordu ancak girilmeyecek kadar değildi. Kapıyı kapalı tuttuğun sürece problem yoktu. Yine Mardin'e gitsem aynı otelde kalırım
1-night trip

6/10

2-night trip

2/10

3-night trip

4/10

1-night trip

10/10

internetteki yorumlara bakınca korkarak girmiştik ama gayet temiz, yataklar rahat, ilgi yeterli, kahvlatı da iyi ve yeterli idi... konum olarak zaten çok iyi gezilecek yerlerin içi, gezilecek yolun direkt üstünde... kendi terasları da gezip görülecek yerlerin manzarısına sahip... banyolar kokuyor diyorlar ama taş bir yapı tabiki havalnadırma sorunu mevcut ama bizirahatsız etmedi... otopark yakın mesafede varmış biz bulamamıştık sadece gitmeden otele varmadan önceki otoparka bakıp belirleyip öyle gitmekte yarar var.. keze otel önü ana gezilecek cadde duraksama yapmak bile zor...
1-night trip

8/10

Otel konumu olarak harika, temizlik ve oda içi bakıma biraz daha özen gösterilmelidir. Genel olarak bir kez daha gelsem tercih ederim.
3-night trip

2/10

Odanın temizliği bitmeden odaya girdik ve o duruma şahit olduk. Ellerinde ki su dolu pet şişeleri odanın ortasına serpip paspas yapıyorlar. Oda değişikliği talep ettik gittiğimiz odada yastıklarımıza tişört geçirdik sigara kokusundan uyunmuyordu. Genel itibari ile ilgisiz ve umursamaz bir tavırları var tüm otel çalışanlarının. Mardin de müşteri sıkıntısı olmadığı aşikar fiyat uygun diye gittik ama gerçekten o fiyat bile bu otel için fazla gelebilir. Sabah kahvaltı da kurumuş börekler özensiz bir kaç kahvaltılık ve ilgisiz çalışanlar. Gece canlı müzikten uyuyamadık ve böyle bir durum olduğunu otel ücretini ödeyip odaya geçtikten sonra söylediler. Bizim için fiyaskoydu
1-night trip

10/10

1-night trip

8/10

2-night trip

2/10

1-night trip

2/10

1-night trip

2/10

2-night trip

6/10

Hijyen eksikliği ve odalarda koku problemi mevcut konumu dışında iyi olan bir şey yok
2-night trip