Located near Tower of London, New Road Hotel offers a modern retreat with Mr White's Chophouse serving up delicious British cuisine. Relax in the library or test your skills in the arcade/game room. With free WiFi, dry cleaning services, and helpful staff who have left a lasting impression on previous guests.
At New Road Hotel, you'll be just a 5-minute drive from Liverpool Street and Tower of London. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Mr White's Chophouse, which serves British cuisine and is open for breakfast, lunch, and dinner. Also, Tower Bridge and Brick Lane are just a 5-minute drive away. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Whitechapel Underground Station is 4 minutes and Whitechapel Overground Station is 4 minutes.
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
What to do
Pool table
Discount at nearby fitness center
Working away
2 meeting rooms
Coworking spaces
Conference space (431 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop garden
Library
Television in common areas
Arcade/game room
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
49-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Electrical adapters/chargers
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient toilets only
Local maps
Special features
Dining
Mr White's Chophouse - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Bar - This bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Cereal Grind Coffee Shop - This cocktail bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 16.95 for adults and GBP 16.95 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 40.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Google Pay and Apple Pay.
Cashless transactions are available.
Also known as
New Road Hotel London
New Road London
New Road Hotel Hotel
New Road Hotel London
New Road Hotel Hotel London
Frequently asked questions
Does New Road Hotel offer free cancellation for a full refund?
Yes, New Road Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at New Road Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at New Road Hotel?
Sorry, there's no onsite parking at New Road Hotel.
What are the check-in and check-out times at New Road Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at New Road Hotel and nearby?
New Road Hotel has an arcade.
Are there restaurants at or near New Road Hotel?
Yes, Mr White's Chophouse offers British cuisine.
What's the area around New Road Hotel like?
New Road Hotel is in Tower Hamlets, a short 4-minute walk from Whitechapel Underground Station and 19 minutes' walk from Liverpool Street. Travelers love the hotel's prime location.
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New Road Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Location
Breakfast
Shower
Restaurant
Arcade
Value
Bathroom
What guests liked
Breakfast was consistently described as good, nice, and excellent by multiple guests. (12 reviews)
The property's restaurant offers great food and a friendly inviting bar area. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Feb 27, 2025
Smashing hotel and great location
adam
adam, 2-night trip
10/10 Exceptional
Mar 6, 2025
Fab place to stay
Close to Whitechappel tube, funky room, roomy walk in shower, great value for money. Would definitely recommend if staying in East London
Jo
Jo, 1-night trip
8/10 Very good
Jan 15, 2025
great position and place, and good value
Verified traveler
1-night trip
10/10 Exceptional
Nov 7, 2024
Great location, room and facilities.
Pj
Pj, 2-night trip
10/10 Exceptional
Jan 12, 2025
Great hotel perfect location for our trip, loved the free tea and coffee station? Bed was huge would highly recommend
Lyndsey
Lyndsey, 2-night trip
8/10 Very good
Jan 7, 2025
Great hotel and staff. 1.5 blocks from the Whitechapel tube station. Wonderful local restaurants and pubs.
Wonderful breakfast.
Matt
Matt, 5-night trip
10/10 Exceptional
Dec 6, 2024
I have stayed here several times - the staff are so kind & helpful its a cool hotel & very comfortable. I will stay here again..
lisa
lisa, 2-night trip
10/10 Exceptional
Jan 22, 2025
Spotlessly clean & great staff
Spotlessly clean room & hotel.Really comfy room & great shower.
Really friendly staff.Khadija was really kind & showed me some different room types as i was consideribg a different room for next time.
I am already in the process of booking my next stay.
amy
amy, 1-night trip
10/10 Exceptional
Mar 24, 2025
Quirky and cozy hotel is a great find.
A great find. The quirky and cozy hotel close to the Whitechapel tube station made a great base for exploring the city. The reception staff were friendly and helpful and the room was a good size - unlike some of the branded budget hotels I have stayed in recently - and the bed was comfortable. The only minor complaint is I missed having a kettle in my room - the tea/coffee machine on my floor was out of order making it less convenient. I can also understand concerns about the frosted glass panels around the toilet wouldn't offer much privacy when sharing a room. Overall, I am very happy with my stay and will book again next time I'm in London.
Christine
Christine, 2-night trip
8/10 Very good
Dec 5, 2024
Good atmosphere.
Tom
Tom, 4-night trip
10/10 Exceptional
Oct 6, 2024
Very nice hotel, clean and cute
MARIA
MARIA, 3-night trip
8/10 Very good
Nov 29, 2024
Nice bar area
Chris
Chris, 1-night trip
8/10 Very good
Nov 22, 2024
Great place, a bit far from the tourist area but were close to the subways.
Paul
Paul, 6-night trip
10/10 Exceptional
Sep 26, 2024
Great food
James
James, 1-night trip
10/10 Exceptional
Nov 4, 2024
Nice unique Hotel with friendly staff. Room very comfy and pleasant .
Bruce
Bruce, 3-night trip
8/10 Very good
Dec 19, 2024
Overall a good stay.
Felt the bar area could have been cleaner - quite a few staff were on but all tables had empty glasses and I didn’t feel staff were that friendly.
Breakfast was nice.
Room as expected and bed very comfy.
Hotel close to tube station and fairly central.
Reception staff helpful.
Gillian
Gillian, 1-night trip
8/10 Very good
Jul 14, 2024
Great room - bed was so comfortable
Miles
Miles, 3-night trip
10/10 Exceptional
Oct 3, 2024
Well located to Whitechapel and Elizabeth line to Heathrow in less than an hour.
Carla
Carla, 4-night trip
10/10 Exceptional
Nov 17, 2024
Excellent
Christopher
Christopher, 2-night trip
10/10 Exceptional
Aug 30, 2024
Nice place
Guershon
Guershon, 2-night trip
8/10 Very good
Jul 3, 2024
It was easy to get to and a great room for a single traveler.