In the heart of Medeu District, Hotel Alma offers a warm welcome with a steam room and 24-hour gym. Enjoy quality time with family at the indoor pool or relax in the garden. Previous guests rave about their stay.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Airport transfer
Bar
Pool
Gym
Free parking
Air conditioning
Main amenities (12)
Daily housekeeping
Indoor pool
Breakfast available
24-hour fitness center
Steam room
Bar/lounge
24-hour room service
Airport shuttle
Terrace
24-hour front desk
Air conditioning
Garden
For families (6)
Children stay free
Television
Garden
Terrace
Daily housekeeping
Blackout drapes/curtains
$60 nightly
The total price is $68
$68 total
Jun 24 - Jun 25
Total includes taxes and fees
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Standard Twin Room
Standard Twin Room
Highlights
Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Bathrobes
City view
194 sq ft
Sleeps 2
2 Twin Beds
View all photos for Luxury Room
Luxury Room
Highlights
Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Hair dryer
Sleeps 2
1 King Bed
View all photos for Luxury Room
Luxury Room
Highlights
Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Hair dryer
280 sq ft
Sleeps 2
1 King Bed
View all photos for Economy Room
Economy Room
Highlights
Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Hair dryer
Sleeps 1
1 Large Twin Bed
View all photos for Economy Single Room
Economy Single Room
Highlights
Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Hair dryer
City view
129 sq ft
Sleeps 1
1 Twin Bed
View all photos for Standard Single Room, 1 Bedroom
Hotel Alma is a great choice for a stay in Almaty. You can relax at the steam room, work out at the 24-hour fitness center, or unwind with a drink at the bar/lounge. Other highlights include an indoor pool, a terrace, and a garden.
Languages
English, Russian
At a glance
DONE
Hotel size
34 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE
Children
Up to 2 children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite extended parking
Onsite parking limited
Free offsite parking nearby
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
Bar/lounge
24-hour room service
Water dispenser
Traveling with children
Children stay free (see details)
Children's menu
What to do
Pool table
Foosball
Table tennis
Working away
Conference space (1948 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 2007
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Mosquito nets
24-hour fitness center
An indoor pool
Steam room
Banquet hall
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Freshen up
Deep soaking bathtub
Free toiletries
Hair dryer
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
RIBS BAR - This bar specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately KZT 3500 for adults and KZT 3500 for children
Airport shuttle service is offered for an extra charge of KZT 7000 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for KZT 10000.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Also known as
Hotel Alma Hotel Almaty
Hotel Alma Hotel
Hotel Alma Almaty
Hotel Alma Hotel Almaty
Hotel Alma Almaty
Hotel Alma Hotel
Frequently asked questions
Does Hotel Alma offer free cancellation for a full refund?
Yes, Hotel Alma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Alma?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hotel Alma?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Alma?
Yes, there's free self and extended parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel Alma?
Yes, an airport shuttle is available. The charge is KZT 7000 per vehicle one-way.
What are the check-in and check-out times at Hotel Alma?
Check-in start time: 2 PM; Check-in end time: noon. Check-out time is noon.
Is there an onsite casino at Hotel Alma?
No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.
What is there to do at Hotel Alma and nearby?
Hotel Alma has an indoor pool and a 24-hour fitness center, as well as a garden.
Does Hotel Alma have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Alma like?
Hotel Alma is in Medeu District, a short 17-minute walk from Dostyk Plaza and 5 minutes' walk from Kok Tobe Cable Car.
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Hotel Alma Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Location
Service staff
Breakfast
Reviews
10/10
Very nice hotel for the money
Yan
7-night trip
10/10
This place is a joy to stay at....great staff
Robert
7-night trip
10/10
Great location, great personal
Konstantin
22-night trip
10/10
Great location, service and food. We've been there twice and would return again.
Verified traveler
1-night trip
10/10
Very nice and affordable! Attentive staff, perfect location.
marina
5-night trip
10/10
Good check-in and Nice services.
Rui
1-night trip
6/10
Very quite area, I didn't spend a lot of time in the hotel but staff could have been more friendly. Breakfast was nothing to get excited about.
Verified traveler
1-night trip
10/10
Good
Arun
4-night trip
10/10
We stayed at Alma for 1 week and were pleased with everything. The hotel is very clean, the staff is accommodating, location is fantastic - central to everything, breakfast is delicious. We will definitely stay here again if an opportunity arises.
Natalia
8-night trip
6/10
Room was large with view and air-conditioning
SACHIN
1-night trip
8/10
The hotel charges a tourist tax. Otherwise decent hotel.
Verified traveler
1-night trip
10/10
My mother stayed at this hotel for about 2 weeks. I am very grateful to all the employees for going above and beyond to help her. Great place and convenient location.
Marina
14-night trip
8/10
Everything was OK
Yury
2-night trip
6/10
Due to construction, the Resturant was not working. Breakfast was ok.
Mohamad
2-night trip
4/10
Probably the rudest staff experience I’ve had in a hotel. Basic amenities but clean and quiet part of town. They make you pay cash so possibly illegal.
JONATHAN
1-night trip
4/10
A very bad hotel.
Syed Haider
1-night trip
2/10
HORRIBLE & INCOMPETENT STAFF!!!!
CHEAP & WORTHLESS BREAKFAST!!! They would be better off rather than offering such a cheap & worthless breakfast!
I booked a premium suite. The whole suite was smelling like a sewage which means their sewage system is NOT working properly.
When checking in in the evening I told them that I'd be in a hurry in the morning & I need my invoice & all papers prepared. NOTHING was done, the receptionist WAS horrible. INCOMPETENT & STUPID!!!!
Ahmadhon
1-night trip
4/10
Aside from one helpful employee, all others I dealt with were indifferent and uninterested.
Whilst, for the cost I didn't expect 5 star, there were far too shortcomings in the facilities.
The location of this hotel is good, but that is all
julian
3-night trip
2/10
I arrived the airport at 1am and had been told there would be an airport shuttle. There was not. I messaged the hotel by chat and got no reply. I stayed somewhere else.
Edward
1-night trip
2/10
I had to switch room 3 times. In the first one safe was missing. In the second there was something on the bathroom ceiling looking like mold and causing me respiratory issues as soon as I entered the room. The third room was ok, but shower curtain didn't cover all length of bathtub, and water was leaking on the floor. Also they do repairs all night long, move furniture. One night I couldn't sleep at all because of sounds. Breakfast hours can be cut any day if dining area is reserved for a party. Very strange hotel.
Elena
4-night trip
10/10
Verified traveler
4-night trip
6/10
SACHIN
3-night trip
8/10
가격 대비 상당히 만족할만한 호텔이라고 생각합니다.
KI HOON
1-night trip
10/10
Vitalii
1-night trip
6/10
Das Hotel wird gerade renoviert, das alte Zimmer war von der Einrichtung sehr mäßig auf Standard der 80er. Gehe davon aus, dass in den neuen die Betten nicht nah am Zusammenbruch sind. Nah an der Seilbahn und dem Republikpalast gelegen.