Located in the heart of the city, ZENAO Appart'hotel Albi offers a vibrant retreat. Enjoy a cup of coffee at the on-site cafe, take advantage of dry cleaning services, or simply unwind on the sunny terrace with free WiFi and newspapers.
Saint-Salvi Collegiate Church - 11 min walk - 0.9 km
Albi Cathedral - 12 min walk - 1.1 km
Maison du Vieil Alby - 12 min walk - 1.1 km
Getting around
Castres (DCM-Mazamet) - 46 min drive
Marssac-sur-Tarn Station - 16 min drive
Albi-Ville Station - 19 min walk
Albi Madeleine Station - 24 min walk
Restaurants
Le Pontié - 7 min walk
Cotton Club - 6 min walk
O'Sullivan - 7 min walk
Le Chien Rouge - 7 min walk
Basilic & Co Albi - 4 min walk
About this property
ZENAO Appart'hotel Albi
ZENAO Appart'hotel Albi is a great choice for a stay in Albi. Conveniences like kitchens are in all apartments, along with flat-screen TVs and free WiFi.
Languages
English, French, Spanish
At a glance
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Property size
20 apartments
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
PETS
Pets
Pets allowed (1 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 5 per day)
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
Self parking on site (EUR 5 per day)
Kitchen
Refrigerator
Stovetop
Microwave
Electric kettle
Cookware/dishes/utensils
Cleaning supplies
Dining
Buffet breakfast available for a fee daily 7:30 AM–9 AM: EUR 7 per person
1 coffee shop/cafe
Bedrooms
Bed sheets provided
Bathrooms
Shower
Hair dryer
Free toiletries
Towels provided
Living spaces
Sitting area
Entertainment
Flat-screen TV with cable service
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Comfort
Heating
Pets
Service animals exempt from fees
Pet friendly
EUR 5 per accommodation per night
1 total pets
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Soundproofing
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (with limits)
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Wheelchair-accessible fitness center
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Concierge services
Daily housekeeping
Electrical adapters/chargers
Iron/ironing board (on request)
Free newspapers (lobby)
Front desk (limited hours)
Location highlights
In the city center
In the historical district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
Security system
General
20 rooms
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.93 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 7 per person
Late check-in between 8:00 PM and 10:00 PM can be arranged for an extra charge of EUR 5
Late check-out can be arranged for an extra charge of EUR 10 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 5 per accommodation, per night
Parking
Self parking costs EUR 5 per day
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Also known as
ZENAO Appart'hotel Albi Aparthotel
ZENAO Appart'hotel
ZENAO Appart'hotel Albi
ZENAO Appart'hotel Albi Albi
ZENAO Appart'hotel Albi Aparthotel
ZENAO Appart'hotel Albi Aparthotel Albi
Frequently asked questions
Does ZENAO Appart'hotel Albi offer free cancellation for a full refund?
Yes, ZENAO Appart'hotel Albi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ZENAO Appart'hotel Albi?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 5 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at ZENAO Appart'hotel Albi?
Yes. Self parking costs EUR 5 per day.
What are the check-in and check-out times at ZENAO Appart'hotel Albi?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 10 (subject to availability). Contactless check-out is available.
Does ZENAO Appart'hotel Albi have a kitchen or kitchenette?
Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.
What's the area around ZENAO Appart'hotel Albi like?
ZENAO Appart'hotel Albi is in the heart of Albi, a short 7-minute walk from Albi Old Town and 11 minutes' walk from Maison du Vieil Alby.
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ZENAO Appart'hotel Albi Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
9.0/10
Property conditions & facilities
Reviews
10/10 Exceptional
Dec 9, 2020
Bon séjour, le rapport qualité prix est très intéressant, la chambre était très propre, neuve et spacieuse. Le personnel attentionné et l'hôtel relativement bien situé vis à vis du centre-ville.
Alexandre
Alexandre, 1-night trip
8/10 Very good
Sep 18, 2020
ANNE
ANNE, 3-night trip
10/10 Exceptional
Aug 31, 2020
Super sejour
Notre sejour s est tres bien passé.
Le studio etait parfait, tres belle deco.
Beau volume bien agencé.
Le monsieur de la reception a ete tres agreable.
Le parking est un plus.
Christelle
Christelle, 1-night trip
8/10 Very good
Aug 16, 2020
Weekend
Propreté irréprochable ainsi que literie excellente.Il y avait tt le nécessaire. Par contre déçu que nous amis n'avait pas le droit de nous attendre dans notre chambre. Chambre très bien insonorisées.
Surpris du concept .
Sylvain
Sylvain, 1-night trip
8/10 Very good
Aug 15, 2020
Verified traveler
1-night trip
6/10 Good
Aug 14, 2020
Juste correct.
Points positifs : Le monsieur à l'accueil est très aimable et serviable, le centre ville est à quelques minutes à pied. Le concept de mélange "anciens" et "touristes" est sympa.
Points négatifs : chambre mal agencée et équipements insuffisants :
- pas de rideaux au fenêtres : obligés de dormir stores baissés,
- vaisselle et couverts au strict minimum (un "saladier" de la taille d'un bol pour deux par exemple),
- wc suspendus trop haut : du coup, sur la pointe des pieds quand on est assis dessus...c'est désagréable !
- douche absolument pas pratique : aucune tablette support, pas de suspension pour le pommeau, et inondation garantie vu qu'il n'y a ni rideau ni paroi...
- pas de clim, juste un ventilateur (trop petit et bruyant)
- balcon au dessus de la fenêtre : occupante en pleine conversation téléphonique à 7H30 du mat...
Bref, un séjour seulement "passable" bien loin des louanges exagérées des avis sur cet établissement...
Olivier
Olivier, 10-night trip
10/10 Exceptional
Aug 9, 2020
Isabelle
Isabelle, 1-night trip
8/10 Very good
Aug 7, 2020
Verified traveler
1-night trip
8/10 Very good
Jul 27, 2020
Franck
Franck, 1-night trip
4/10 Fair
Jul 26, 2020
Pas Top
Pas de clim, pas de vue sur la ville mais sur d'autres chambres. Accueil pas très agréable. Grande chambre certes mais j'aurai préféré plus petit avec plus de confort.
fragey
fragey, 1-night trip
8/10 Very good
Jul 12, 2020
El apartamento está muy bien y a 6 min. caminando del centro.
Lo único no tan agradable era la ducha que no llegaba más alta de un metro y no se calentaba.
Pantaleon
Pantaleon, 1-night trip
10/10 Exceptional
Jul 12, 2020
RESIDENCE CALME
APPARTEMENT SPACIEUX
POUR ETRE PARFAIT: A REVOIR
LITERIE TROP DUR
WIFI: TRES TRES MOYENNE
Emmanuel
Emmanuel, 4-night trip
10/10 Exceptional
Jul 5, 2020
Parfait
Des appartements spacieux, clairs, bien équipés et propre
Parfait ⁰
Jerome
Jerome, 1-night trip
8/10 Very good
Jan 2, 2020
Très bien
Etablissement calme et propre. Literie très confortable. Le personnel est très accueillant.
Chantal
Chantal, 1-night trip
10/10 Exceptional
Oct 9, 2019
Charles E
Charles E, 3-night trip
6/10 Good
Jul 23, 2019
Surprenant....
Il est à préciser que ces chambres se situent dans une maison de retraite, donc une impression dès l'entrée d'arriver dans un hôpital…Chambres spacieuses et très confortables.
Il est noté sur le site que le parking est gratuit mais c'est faux : j'ai payé 52,14€ de parking pour 2 nuits.
Verified traveler
2-night trip
8/10 Very good
Jul 15, 2019
super mais un peu bruyant
le séjour c'est très bien passé, l'appartement très propre, très agréable seul problème le bruit de la rue...en plus il faisait très chaud donc très difficile d'aérer pendant la nuit.
marion
marion, 3-night trip
8/10 Very good
Jun 11, 2019
Seul bémol, on doit fermer complètement la porte de la salle de bain car on peut être vu d’un autre appartement.
Juste ça
Verified traveler
2-night trip
10/10 Exceptional
May 29, 2019
garcia
garcia, 2-night trip
6/10 Good
Apr 21, 2019
j'ai passé 3 nuits dans cet hôtel, la chambre n'a pas été faite la deuxième nuits !!
pas de rideaux à la douche, inondation assurée à chaque douche, aucune tablette dans la douche, les produits trainent par terre, tl serait temps de revoir les matelas, celui de ma chambre avait un trou au milieu, pas toujours agréable pour dormir .