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Krystal Urban Cancun & Beach Club

3.5 star property
Beach hotel with free beach shuttle, near Plaza Las Americas

Choose dates to view prices

Photo gallery for Krystal Urban Cancun & Beach Club

Relax by the pool with lounge chairs and sunbeds available.
Stunning high-rise hotel with modern design and prominent entrance.
Relax in a stylish room with a large bed, nightstand, and glass door leading to an outdoor area with a clear view.
Relax in our stylish lobby, featuring a comfortable seating area with a flat-screen TV and a convenient table for enjoying a snack or drink.
Reception area with two desks, a sofa, and a chair, surrounded by patterned wallpaper.
In the heart of Downtown Cancun, Krystal Urban Cancun & Beach Club offers a vibrant retreat. Enjoy a drink at the poolside bar, savor a meal at Restaurante Aquamarina or unwind in the outdoor pool with sun loungers. With concierge services and meeting rooms nearby Plaza Las Americas and Plaza 28 are within easy reach.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Fitness center
  • Self parking
  • Pool bar
  • Room service
  • Business center
  • 9 meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
$71 nightly
The total price is $90
Sep 5 - Sep 6
Total includes taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds (Free Beach Club Access)

Relax in this stylish room with a large bed, flat-screen TV, and comfortable workspace.

Standard Room, 2 Double Beds (Free Beach Club Access)

8.0 out of 10
Very good
(22 reviews)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Free Beach Club Access)

Relax in a cozy space with a neatly made bed, comfortable armchair, and flat-screen TV.

Standard Room, 1 King Bed (Free Beach Club Access)

8.0 out of 10
Very good
(58 reviews)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Room (Free Beach Club Access)

Relax in a spacious room with a large bed, flat-screen TV, and sliding glass door leading to a city view.

Altitude Room (Free Beach Club Access)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Krazy King Non Refundable (Free Beach Club Access)

Relax in a spacious room with a large bed, desk, and flat-screen TV, offering a city view.

Krazy King Non Refundable (Free Beach Club Access)

7.8 out of 10
Good
(13 reviews)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Krazy Non Refundable (Free Beach Club Access)

Enjoy a city view from the large window, with two beds and a flat-screen TV for a comfortable stay.

Krazy Non Refundable (Free Beach Club Access)

8.4 out of 10
Very good
(40 reviews)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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8.8 out of 10, Excellent, 2,594 reviews
The price is $115
$92 nightly
$115 total
Total includes taxes and fees
Aug 22 - Aug 23
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About the neighborhood

Map
Av. Sayil Mz. 1, Lote 4-07, Súper Manzana 4A, Cancun, QROO, 77500

What's nearby

  • Plaza Las Americas - 3 min walk - 0.3 km
  • Las Palapas Park - 19 min walk - 1.6 km
  • Plaza 28 - 3 min drive - 2.1 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.2 km
  • Playa Tortugas - 9 min drive - 6.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive
  • Tulum Intl. Airport (TQO) - 145 min drive
  • Free beach shuttle

Restaurants

  • ‪Sushi San - ‬3 min walk
  • ‪Patravali - ‬4 min walk
  • ‪La Playita Seafood & Mojitos Bar - ‬4 min walk
  • ‪Tuch Cantina Yucateca - ‬2 min walk
  • ‪La Guadalupana - ‬2 min walk

About this property

Krystal Urban Cancun & Beach Club

When you stay at Krystal Urban Cancun & Beach Club, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a poolside bar, and a beach shuttle. The location and nearby shopping get good marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 246 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Secured uncovered onsite self parking (MXN 30 per day)
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

What to do

  • Free beach shuttle
  • Private beach nearby

Working away

  • Business center
  • 9 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Recycling

Special features

Dining

Restaurante Aquamarina - Onsite restaurant.
Lobby y Sushi Bar - This bar specializes in sushi. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 345 for adults and MXN 173 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Uncovered self parking costs MXN 30 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Krystal Urban Cancun Hotel
Krystal Urban Hotel
Krystal Urban Cancun Centro Hotel
Krystal Urban Centro Hotel
Krystal Urban Centro
Hotel Krystal Urban Cancun Centro Cancun
Cancun Krystal Urban Cancun Centro Hotel
Hotel Krystal Urban Cancun Centro
Krystal Urban Cancun Centro Cancun
Krystal Urban Cancun
Krystal Urban Cancun Centro
Krystal Urban Cancun Centro
Krystal Urban Cancun & Cancun
Krystal Urban Cancun Beach Club
Krystal Urban Cancun & Beach Club Hotel
Krystal Urban Cancun & Beach Club Cancun
Krystal Urban Cancun & Beach Club Hotel Cancun

Frequently asked questions

Does Krystal Urban Cancun & Beach Club offer free cancellation for a full refund?

Yes, Krystal Urban Cancun & Beach Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Urban Cancun & Beach Club?

Yes, there's an outdoor pool.

Are pets allowed at Krystal Urban Cancun & Beach Club?

Sorry, pets aren't allowed.

Is parking offered on site at Krystal Urban Cancun & Beach Club?

Yes. Self parking costs MXN 30 per day.

What are the check-in and check-out times at Krystal Urban Cancun & Beach Club?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Krystal Urban Cancun & Beach Club?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (13-min walk) and Dubai Palace Casino (16-min walk) are both nearby.

What is there to do at Krystal Urban Cancun & Beach Club and nearby?

Krystal Urban Cancun & Beach Club has an outdoor pool and a fitness center.

Are there restaurants at or near Krystal Urban Cancun & Beach Club?

Yes, Restaurante Aquamarina offers sushi.

Does Krystal Urban Cancun & Beach Club have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Krystal Urban Cancun & Beach Club like?

Krystal Urban Cancun & Beach Club is in Downtown Cancun, a short 5-minute walk from Plaza Las Americas and 10 minutes' walk from Amerimed Hospital. Travelers say this hotel is in a good location.

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Krystal Urban Cancun & Beach Club Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Breakfast
Lobby
View
Shopping malls
Food
Beach

Reviews

10/10 Excellent

Great area i will come back
Ofreidy, 2-night trip

8/10 Good

The staff was friendly and helpful. The breakfast had good verity.
Michael, 4-night trip

10/10 Excellent

Great place, close to downtown.
Jorge, 5-night trip

10/10 Excellent

Good place
Youngsik, 2-night trip

8/10 Good

Great
Ajoke, 3-night trip

10/10 Excellent

Excelente
José Tain Villagomez, 1-night trip

10/10 Excellent

Great location, friendly staff.
Joseph, 1-night trip

10/10 Excellent

Near by the plaza convenient
YOUNG HAN, 2-night trip

8/10 Good

Good location

Great Location and lots of places to eat near by. Try "The fit bowl", its 10 mins walk and great place to eat
Sam, 5-night trip

10/10 Excellent

Staff & pool areas were very nice
Brian, 1-night trip

10/10 Excellent

Todo excelente
NANCY PAMELA, 4-night trip

10/10 Excellent

I recommend this hotel, good service, good location and has access to a second hotel in front of the beach
Mitchell, 5-night trip

8/10 Good

It's a lovely hotel that suits budgets. It does feel like some care and attention is required. Some sinks weren't working in public areas and coffee machines (although recently all upgrades) are routinely not working in the rooms and need swapping.
Robert, 4-night trip

10/10 Excellent

Todo excelente
LUIS ALFREDO, 3-night trip

10/10 Excellent

i liked that it was close to mall and restaurants. Only thing i didnt like was the pool was a little shallow for my liking.
Gregory, 9-night trip

6/10 Okay

Did not meet my expectations for a VIP stay. The rooms were space and dated. We asked for additional potable water, it never came. Breakfast was average. Everything was average. It was ok. Would we stay again? Unsure.
casey, 1-night trip

10/10 Excellent

Nice place but får from The main attractions
Mehmet, 1-night trip

10/10 Excellent

.
Cesar, 4-night trip

8/10 Good

Nice place check in was a bit slow.
Kamira, 1-night trip

10/10 Excellent

All local staff members were most helpful, pleasant, accommodating. I will be returning.
Robert, 8-night trip

2/10 Terrible

The hotel is quite old, poorly maintained, and dirty. There are no amenities, and during our stay, a pool event prevented us from using it. The buffet was very poor, and the meeting room was unusable due to the lack of air conditioning. I would recommend looking for alternative accommodations, as this one is not worth the price.
Michel, 1-night trip

6/10 Okay

Very good location 👍 but the hotel already needs to upgrade some areas of hotel, add mini refrigerator at least to the rooms.
Malik, 10-night trip

8/10 Good

.
Cesar, 1-night trip

6/10 Okay

Location is worth it, service is unexpected
Al, 1-night trip

10/10 Excellent

It's a really good hotel to stay at. Staff is very friendly and the property is clean. The only downfall is you have to pay for parking. Be careful with the balcony sliding door as it locks by itsel and if you get trapped in you balcony, it can be a while for someone to get you. Some showers also leak, and if youre on a top floor the water pressure is very low.
Guillermina, 4-night trip