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Hotel Palace Puebla

3.0 star property
Hotel with restaurant, near Zócalo de Puebla

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Photo gallery for Hotel Palace Puebla

Interior entrance
Standard Room, 2 Double Beds | Desk, laptop workspace, iron/ironing board, free WiFi
Front of property
Desk, laptop workspace, iron/ironing board, free WiFi
Hallway

Reviews

8.0 out of 10
Very good
Located near Puebla Cathedral, Hotel Palace Puebla offers an artistic retreat. Discover the art gallery, indulge in shopping on site, or enjoy a drink at the bar. With free in-room WiFi and concierge services to help you plan your day.

Popular amenities

  • Bar
  • Free parking
  • Non-smoking
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Free self parking
  • Hair dryer
The current price is $28
includes taxes & fees
$23 per night
Apr 20 - Apr 21

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

Highlights

Flat-screen TV
Fan
Hair dryer
Private bathroom
Satellite channels
Desk
Laptop workspace
Mobile key entry
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

Flat-screen TV
Fan
Hair dryer
Private bathroom
Satellite channels
Desk
Laptop workspace
Mobile key entry
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

Collection O Hotel Del Portal, Puebla

  • Parking available
  • Free WiFi
  • Restaurant
  • Bar
8.0 out of 10, Very Good, 837 reviews
The price is $38
includes taxes & fees
$33 per night
Apr 28 - Apr 29
Collection O Hotel Del Portal, Puebla
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About the neighborhood

Map
2 ORIENTE NUMERO 13, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 7 min walk - 0.6 km
  • Puebla Convention Center - 8 min walk - 0.8 km
  • Centro Expositor - 7 min drive - 5.2 km
  • Angelopolis Commercial Center - 8 min drive - 5.6 km

Getting around

  • Puebla Intl. Airport (PBC) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 22 min walk

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Hotel Royalty Centro - ‬2 min walk
  • ‪Antigua Taqueria la Oriental - ‬2 min walk
  • ‪El Globo - ‬2 min walk
  • ‪Antigua Taquería la Oriental - ‬2 min walk

About this property

Hotel Palace Puebla

Hotel Palace Puebla offers a great location, putting you within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This Colonial hotel is also within a short drive of Centro Expositor and Cuauhtemoc Stadium.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • Art gallery on site
  • Shopping mall on site
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 26
  • Front entrance ramp
  • Accessible bathtub
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately MXN 100 to 250 for adults, and MXN 100 to 250 for children

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel Palace Puebla
Palace Puebla
Hotel Palace
Hotel Palace Puebla Hotel
Hotel Palace Puebla Puebla
Hotel Palace Puebla Hotel Puebla

Frequently asked questions

Does Hotel Palace Puebla offer free cancellation for a full refund?

Yes, Hotel Palace Puebla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Palace Puebla?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Palace Puebla?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Palace Puebla?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Palace Puebla and nearby?

Recommended spots to visit include Zócalo de Puebla (2-min walk) and Puebla Cathedral (7-min walk), along with Puebla Convention Center (8-min walk) and Fort Loreto (1.3 mi).

Are there restaurants at or near Hotel Palace Puebla?

Yes, there's an onsite restaurant.

What's the area around Hotel Palace Puebla like?

Hotel Palace Puebla is in Puebla Historic Center, a short 2-minute walk from Zócalo de Puebla and 7 minutes' walk from Puebla Cathedral.

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Hotel Palace Puebla Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Good place to stay.
Jose Luis, 6-night trip

10/10 Exceptional

Close to all and a very good price
I speak Spanish, I sensed many staff did not. It was nice to have the restaurant. My room had a fan and I used it every day. It would not cost much for the hotel to put them over the beds. On Friday, Sat all the people came from Mexico city. They were lively but respectful, you could sleep. The bed was firm but comfortable. T.V reception was not good. The towels were 100 cotton very nice. The elevator was fast.
Elizabeth, 4-night trip

8/10 Very good

Ok
Augusto, 1-night trip

2/10 Poor

Bien, pero desagradables vecinos
Muy amables, excelente ubicación, lugares cerca, pero las habitaciones no cuentan con ventilador y tienen que abrir las ventanas, por lo tanto todo el ruido de los otros cuartos es muy molesto y no termina en toda la noche
Jesus, 2-night trip

6/10 Good

Marisela, 1-night trip

10/10 Exceptional

Todo muy bien
Manuel, 1-night trip

6/10 Good

Luis, 1-night trip

10/10 Exceptional

Pedro, 1-night trip

6/10 Good

Pamela, 1-night trip

2/10 Poor

Karla, 3-night trip

10/10 Exceptional

Erik, 1-night trip

10/10 Exceptional

Excelente servicio!!
VERONICA ISAIAS, 2-night trip

10/10 Exceptional

Limpieza,Buen servicio y cordialidad
Leticia Rojas, 1-night trip

8/10 Very good

Cómoda solo que las habitaciones no están insonorizadas y es incómodo escuchar tanto ruido del exterior
Gerardo, 1-night trip

10/10 Exceptional

Ulises Gustavo, 1-night trip

2/10 Poor

Hortencia, 1-night trip

10/10 Exceptional

Juan, 1-night trip

6/10 Good

Customer service was wonderful!
Jade, 1-night trip

10/10 Exceptional

Carlosalberto, 2-night trip

10/10 Exceptional

Muy céntrica y amables
Maria Isabel, 4-night trip

6/10 Good

Un hotel muy cómodo y con buena ubicación, el personal muy amable, habitación limpia y cama cómoda
Bruno, 1-night trip

4/10 Fair

Parece vecindad !! Es muy fea !! La cama las almohadas y en el baño había cabellos tanto así como en la cama muy feo
Erendi, 1-night trip

6/10 Good

Armando, 2-night trip

10/10 Exceptional

Excelente ubicación Muy tranquilo el ambiente
Ericka, 1-night trip

10/10 Exceptional

cinthya azeneth, 1-night trip