Hakone Kowakien TEN-YU

4.5 star property
Luxury ryokan with restaurant, near Okada Museum of Art

Choose dates to view prices

Photo gallery for Hakone Kowakien TEN-YU

Exterior
Property preview
Executive Suite with Open-air Onsen Bath, Non Smoking (Dinner starts at 5pm) | In-room safe, blackout drapes, cribs/infant beds, free WiFi
Public bath
Reception
Located in Hakone, Hakone Kowakien TEN-YU offers a tranquil retreat with an indoor mineral hot spring and 2 indoor hot springs. Savor dinner at Geihinkan (Steak), relax on the terrace or unwind in the garden while enjoying free WiFi and newspapers.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • Onsen
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Hot springs
  • Sauna
  • Spa services
  • Terrace
  • 24-hour front desk
  • Garden
  • Vending machine
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Private hot tub
  • Separate bathtub and shower
  • Television
$483 nightly
The total price is $533
Oct 1 - Oct 2

Room options

Available filters for rooms
Showing 9 of 9 rooms

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bidet
  • Sleeps 4
  • 2 Large Twin Beds

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.4 out of 10
Very good
(5 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bidet
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bidet
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(59 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bidet
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bidet
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bidet
  • Sleeps 4
  • 2 Large Twin Beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

8.6 out of 10
Excellent
(4 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bidet
  • Sleeps 4
  • 2 Large Twin Beds

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bidet
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Bidet
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407

What's nearby

  • Hakone Kowakien Yunessun - 2 min walk - 0.2 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Ropeway - 7 min drive - 5.3 km
  • Hakone Shrine - 7 min drive - 7.7 km
  • Lake Ashi - 8 min drive - 8.0 km

Getting around

  • Haneda Airport (HND) - 84 min drive
  • Narita Intl. Airport (NRT) - 159 min drive
  • Hakone Miyanoshita Station - 3 min drive
  • Hakone Ohiradai Station - 6 min drive
  • Hakone Gora Station - 22 min walk
  • Kowakidani Station - 15 min walk

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪箱根餃子センター - ‬17 min walk
  • ‪Gora Brewery And Grill - ‬3 min drive
  • ‪CAFE Ryusenkei - ‬13 min walk
  • ‪ベラフォレスタ - ‬15 min walk

About this property

Hakone Kowakien TEN-YU

Hakone Kowakien TEN-YU puts you just a 5-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. Guests can indulge in massages, facials, or body treatments, and Geihinkan(Steak) serves dinner. Other highlights at this luxurious ryokan include a bar/lounge, a sauna, and a terrace. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: Kowakidani Station is 15 minutes away.

At a glance

DONE

Hotel size

    • 150 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
    • Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
    • Guests with dietary restrictions or food allergies should contact this property in advance.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Children's games
  • Toys
  • Baby bath

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Hot springs nearby

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Terrace
  • Spa services
  • Sauna

Accessibility

  • Elevator
  • Wheelchair accessible
  • Sign language-capable staff
  • Grab bar near toilet

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Private hot tub

Freshen up

  • Spring water bathtub
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Dining

Geihinkan(Steak) - This steakhouse serves dinner only.
Kihinkan(sobakaiseki) - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Children & extra beds

  • Cribs/infant beds are available for JPY 3300.0 per stay

Pool, spa, & gym (if applicable)

  • Hot springs access available from 5:00 AM to midnight
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

Also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Are pets allowed at Hakone Kowakien TEN-YU?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hakone Kowakien TEN-YU?

Yes, there's free self parking.

What are the check-in and check-out times at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.

What is there to do at Hakone Kowakien TEN-YU and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes hot springs. Enjoy amenities like a sauna and a garden.

Are there restaurants at or near Hakone Kowakien TEN-YU?

Yes, Geihinkan(Steak) offers Japanese cuisine and garden views.

Does Hakone Kowakien TEN-YU have rooms with private hot tubs?

Yes, each room has a private hot tub and a spring water bathtub.

What's the area around Hakone Kowakien TEN-YU like?

Hakone Kowakien TEN-YU is a short 3-minute walk from Hakone Kowakien Yunessun and 16 minutes' walk from Hakone Open Air Museum. Travelers give top marks for the ryokan's prime location.

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Reviews

Hakone Kowakien TEN-YU Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • The breakfast buffet offered a wide variety of high-quality cuisine with many delicious options. (90 reviews)
  • The hot springs facility was excellent, with both public and private onsen options offering invigorating and relaxing experiences. (33 reviews)
  • The spa facilities, including the onsen and private tubs, were a highlight of the stay, offering a relaxing and rejuvenating experience. (26 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Onsen
Breakfast
View
Food
Amenities
Mountain
Lobby
Gardens

Reviews

10/10 Exceptional

Fantastic stay

Lovely two night stay. Great food great service lovely Onsen experience
Veronique, 2-night trip

10/10 Exceptional

Was amazing very pleasant experience
maciej, 2-night trip

10/10 Exceptional

Hidden gem in Kuwakein

Amazing place for the price ! Stellar buffet you have to add on, all worth for your money ! Outdoor onsen is beautiful ! I would stay here again!
Sushi
Ellen, 1-night trip

10/10 Exceptional

Loved it!

It’s just a really great experience staying at this hotel. They have thought of a lot of little extras from free ice cream at the reception. Welcome drinks. Someone takes you to your room and shows you around. The gardens are beautiful. The buffet was delicious. And the Onsen room was.fantastic.
Shannon, 1-night trip

10/10 Exceptional

Amazing stay :)
Danielle, 2-night trip

10/10 Exceptional

This hotel offers great view and situated in a quiet environment. We enjoyed our stay and outdoor hot spring there. The only drawback is that it could be a bit crowded in the eating area (buffet) depending on when you go there.
Yin, 1-night trip

10/10 Exceptional

Wonderful stay
Kristen, 3-night trip

10/10 Exceptional

Nice hotel for family. Public transportation which close to hotel and is convenient .
CHENG, 3-night trip

10/10 Exceptional

An amazing hotel, with excellent amenities and an amazing view.
Patrick, 2-night trip

10/10 Exceptional

Had a wonderful stay! It was beautiful there!
Caroline, 1-night trip

10/10 Exceptional

Friendly staffs, spacious room, nice facilities, and great buffet breakfast with lots of options.
Vincent, 1-night trip

10/10 Exceptional

Amazing open air Onsen!
Andreas, 2-night trip

10/10 Exceptional

An excellent experience in Hakone.
Gerardo, 1-night trip

10/10 Exceptional

Family trip. It was wonderful
Lisa, 3-night trip

10/10 Exceptional

Best experience for a honeymoon

Amazing, confortable, peaceful, the staff was very friendly and helpful I strongly recommend this place and I will come back again
Julio, 1-night trip

10/10 Exceptional

Although location-wise I'd recommend having a car, there is so much relaxing to do here that I don't think you'd need to leave the property the whole weekend!
Christian, 2-night trip

10/10 Exceptional

One of the best hotels at period! The quality of service and the atmosphere at this establishment was gold standard.
Anselm, 1-night trip

10/10 Exceptional

Beautiful location, rooms were amazing, onsen was wonderful! Would come again
Nelson, 1-night trip

10/10 Exceptional

Great dinner. comfortable room with hot tab
Takahiro, 1-night trip

10/10 Exceptional

Very nice hotel with clean, modern architecture. The staff were nice, friendly, and attentive to requests. Although a bit pricey for the room rate, I highly recommend staying here if you ever come to Hakone, Japan
Allan, 3-night trip

10/10 Exceptional

Beautiful hotel, exceptional breakfast buffet, nice kaiseki dinner, loved the private onsen
Yuh-Shin, 1-night trip

10/10 Exceptional

가족 단위로 묶었습니다. 노천탕, 경치 모두 매우 좋았습니다. 하프보드로 양일 모두 뷔페 먹었는데 일식이 입에 맞지 않아 힘들어하시던 아버지도 잘 드셨습니다.
Dasom, 1-night trip

10/10 Exceptional

Beautiful hotel! Staff was very attentive and accommodating! Food was perfect; the breakfast buffet had everything you could ever want and it was all delicious! The dinners were excellent and memorable! Overall, could not have been better!
Frederick, 3-night trip

10/10 Exceptional

I love everything about this hotel . Facility is beautiful, very clean, convenient shuttle service, customer service is best.
Loann, 1-night trip

10/10 Exceptional

Great staff and accommodations. Food at breakfast was great. Onsen was excellent, including our balcony tub. Enjoyed our stay.
Cong Huy, 1-night trip