In the heart of the business district, Vivo Stay offers a haven for relaxation and connection. Savor a coffee at the cafe, unwind with dry cleaning services, or enjoy live music at the bar. With free in-room WiFi and luggage storage available to you.
Located near a train station, Vivo Stay is a great choice for a stay in Medan. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
Languages
Chinese (Mandarin), English, Hindi, Indonesian
At a glance
DONE
Hotel size
18 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite garage
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Free area shuttle
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10 AM
Bar/lounge
Coffee shop
Traveling with children
Free local shuttle
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
32-inch LED TV
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately IDR 30000 per person
Airport shuttle service is offered for an extra charge of IDR 200000 per vehicle (one-way, maximum occupancy 3)
Policies
This property does not have elevators.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Mobile payment options include: GoPay, OVO and DANA.
Also known as
Vivo Stay Hotel Medan
Vivo Stay Hotel
Vivo Stay Medan
Vivo Stay Hotel
Vivo Stay Medan
Vivo Stay Hotel Medan
Frequently asked questions
Does Vivo Stay offer free cancellation for a full refund?
Yes, Vivo Stay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Vivo Stay?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Vivo Stay?
Yes, an airport shuttle is available. The charge is IDR 200000 per vehicle one-way.
What are the check-in and check-out times at Vivo Stay?
Check-in start time: noon; Check-in end time: anytime. Check-out time is noon.
What's the area around Vivo Stay like?
Vivo Stay is in the heart of Medan, a short 5-minute walk from Medan Mall and 15 minutes' walk from Grand City Hall.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Vivo Stay Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
7.4/10
Property conditions & facilities
Reviews
8/10
A budgeted hostel. Room is spacious and the condition toilet is acceptable with the paid rate. Location not bad. May think of come back it.
Hotel is in good location near to Medan mall. Very basic but affordable. There is no lift and our room was on level 5! Fortunately we didn’t have much luggage. Staff was helpful
Verified traveler
1-night trip
8/10
Personnel de l'accueil ne parlant pas anglais ce n'était pas simple surtout que ma réservation n'était pas à la bonne date et que cela à dû être changé (ma faute). Le lit est très confortable, le reste est normal, la climatisation met du temps à refroidir l'ensemble de la chambre mais une fois que c'est froid c'est froid ! C'était propre dans l'ensemble. Juste demander du PQ si vous en avez besoin à l'accueil, j'ai donc eu l'occasion d'utiliser pour la première fois le jet d'eau après 3 mois en Asie du sud-est.
Julien
1-night trip
4/10
Los baños estaban realmente sucios, como si no los hubieran lavado, es verdad que el precio era bajo. Pero se espera un mínimo de higiene...
Verified traveler
1-night trip
6/10
The stay was basic. The room’s clean and well-prepared. The staff are very friendly and helpful. My complaints are: the AC is not working very well hence we felt uncomfortable in the room in most times; not enough sockets in the room (one socket was behind the TV and it was pretty difficult to use); there was a water outage but handled by the staff quickly; and the lift was being built at that time. Other than that, the location’s great and the hotel’s minimalistic design is a favorite.
Nin
2-night trip
This review was submitted before 2018 and has not been verified.
8/10
Good budget hotel. Clean, cozy, and near to town.
The downside for me are
1) No lift for 3 levels of hotel
2) Water for bath smells like corroded metal
Firdaus
3-night trip
This review was submitted before 2018 and has not been verified.
4/10
the only thing prost is just location, nothing more.
i though there s breakfast included.
joe
1-night trip
This review was submitted before 2018 and has not been verified.
10/10
Room was clean, only thing was that the lock of the room was pretty hard to open
Oscar
1-night trip
This review was submitted before 2018 and has not been verified.
6/10
Positives: communal sitting area where you can grab a beer, coffee or food; friendly staff; air conditioning.
Negatives: our door didn't lock; room smelled like cigarette smoke; elevator was out of order;
Lauryn
1-night trip
This review was submitted before 2018 and has not been verified.
10/10
it is pretty amazing
Grace
2-night trip
This review was submitted before 2018 and has not been verified.
6/10
Het is een nieuw hotel, het is nog in opbouw volgens mij. De kamer op zich deze voor de prijs prima. Maar er is ook nog een school in het pand aanwezig volgens mij. In de rommelige lobby zitten ook veel studenten te werken. Bij aankomst 's avonds rond 22u was het moeilijk nog iets te eten te vinden. De volgende dag bleek het centrum met diverse restaurants toch niet zo ver. Maar dat wist men mij niet te vertellen ...
De ligging is verder wel ok, geen fraaie omgeving. De transfer vanaf de luchthaven was prima geregeld (wel 20.000 rupiah, ongeveer 1,5€, meer dan vermeld op de website. Avondtarief?)
Verified traveler
This review was submitted before 2018 and has not been verified.
10/10
Friendly staff and they gave us many assistance in the tour such as clearly information and directory. They will recommend some nice places and even help us in the transportation. Accommodation condition is quite good as it is a new hotel.
Verified traveler
This review was submitted before 2018 and has not been verified.
8/10
The venue is within the reach of any destination which we are asking for. Helpful in providing information regarding
local transportation and eateries.
Miriam
This review was submitted before 2018 and has not been verified.
8/10
The location is great, especially for business traveler. However, it is a new small hotel and many people do not recognize it. Moreover it is located in a one-way road, therefore if you miss it you should turn around. Therefore it is quite difficult to be found.
The service was so-so. They did not clean my room during my 4 night stays. At my first night stay the desk in the room was broken, and I changed my room for other nights.
Overall it is value for money.
muhammad
This review was submitted before 2018 and has not been verified.
10/10
Great value for money.
Verified traveler
This review was submitted before 2018 and has not been verified.
10/10
I stayed 4 nights at Vivo Stay and can highly reccomend it.
The property is new, the room was spacious with good (hot) water pressure and AC.
They also serve very good food at very affordable prices.
The location is excellent. There are two food streets a couple of minutes walk from the hotel. There are also ATMs and convenience stores nearby. The Great Mosque, the Maimun Palace and the Tjong A Fien Mansion are also only a few minutes away.
But what really made my stay special was the very welcoming and friendly staff!
I will definitely stay again there next time I'm in Medan.
Verified traveler
This review was submitted before 2018 and has not been verified.
10/10
Verified traveler
This review was submitted before 2018 and has not been verified.
10/10
Great hotell.. They told us that the hotel is only 3 month old... That's good.. But second floor is still not done.. So workers start early.. And the room.. You shud ask for a room near the stair, better wifi here :) it's smaller room, but worth it..
Maria
This review was submitted before 2018 and has not been verified.
10/10
아직 완공이 안된 상황,. 주변도 좋지는 않음.
하지만 일단 신축이다보니 너무 깨끗하고 좋음.
침대의 베드자체가 4성급보다 더 좋음.
더 중요한것은 화교인데, 호텔을 신축하는듯.
너무 친절하게 설명을 해주시고, 직접 약도까지 그려가면서 설명을 해서 좋았고, 비가 오니 기다리셨다가 우산까지 주시는것이 좋았음.
물론 특급이나 중급 호텔 갈 사람들은 가도 되는데 나 같은 장기 여행자들은 최고...
메단은 실망이지만 정말로 정을 느끼게 해주는 최고의 호텔이었음