At Hotel Puerto Inn, enjoy a blend of relaxation and productivity with a gym, business center, and free in-room WiFi. Unwind on the sun-kissed terrace or take a refreshing dip in the outdoor pool. The helpful staff has made an impression on previous guests.
General Heriberto Jara Intl. Airport (VER) - 31 min drive
Veracruz Central Station - 10 min drive
Restaurants
Salon MarSid - 14 min walk
Pollo Leñero Av Veracruz - 9 min walk
Focus - 2 min walk
Little Caesars Pizza - 3 min walk
Oriente Express - 5 min walk
About this property
Hotel Puerto Inn
Hotel Puerto Inn puts you within a 10-minute drive of Zócalo and Veracruz Harbour. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Other highlights include an outdoor pool, a children's pool, and a terrace.
Languages
Spanish
At a glance
Hotel size
70 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8 AM–1:00 PM
Restaurant
Room service (limited hours)
Traveling with children
Children's pool
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Picnic area
Terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This family restaurant specializes in local cuisine and serves breakfast and lunch.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 80.00 to 100.00 per person
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel
Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel Veracruz
Frequently asked questions
Does Hotel Puerto Inn offer free cancellation for a full refund?
Yes, Hotel Puerto Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Puerto Inn?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Puerto Inn?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Puerto Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Puerto Inn?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel Puerto Inn?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (12-min drive) and Big Bola Casino (14-min drive) are both nearby.
What is there to do at Hotel Puerto Inn and nearby?
Hotel Puerto Inn has an outdoor pool and a fitness center, as well as a picnic area.
Are there restaurants at or near Hotel Puerto Inn?
Yes, there's an onsite restaurant that offers local cuisine.
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Hotel Puerto Inn Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.0/10
Staff & service
6.4/10
Amenities
6.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
4/10 Fair
Jan 1, 2025
Place was underwheming. Not enough onsite parking to advertise it as such. No towels in the bathroom and we had to ask. Bathroom was very dirty.
Sally
Sally, 1-night trip
8/10 Very good
Apr 7, 2025
DAVE
DAVE, 1-night trip
8/10 Very good
Apr 6, 2025
Carmen Lilia
Carmen Lilia, 1-night trip
6/10 Good
Mar 31, 2025
Cesar Francisco
Cesar Francisco, 1-night trip
8/10 Very good
Mar 31, 2025
ALDO OMAR
ALDO OMAR, 3-night trip
2/10 Poor
Mar 31, 2025
Pésimo
Falta de servicio al cliente, muy caro para lo que es, pésimo
Verified traveler
1-night trip
6/10 Good
Mar 24, 2025
Es aceptable pero está descuidado tiene Detalles
El hotel está descuidado no hay suficiente lugar en el estacionamiento la habitación en general aceptable pero había un aire acondicionado de a lado que se escuchaba muy muy fuerte las habitaciones se escucha el ruido de la gente que habla o se baña a lado es la pared de tabla roca muy delgadas la puerta no tiene una chapa de buena calidad las camas bien y sábanas limpias
Modesta maribel
Modesta maribel, 1-night trip
2/10 Poor
Jan 10, 2025
Miriam
Miriam, 6-night trip
4/10 Fair
Jan 3, 2025
Aun sigo esperando las facturas que solicité
Isabel
Isabel, 1-night trip
6/10 Good
Jan 2, 2025
Herminio
Herminio, 2-night trip
2/10 Poor
Jan 1, 2025
Es muy sucio, no funciona al 100 el aire, ni el wifi, ni el agua caliente
Judith Alim
Judith Alim, 1-night trip
2/10 Poor
Jan 1, 2025
No lo recomiendo
Fernando
Fernando, 1-night trip
4/10 Fair
Dec 31, 2024
No es como se ve en imágenes, el internet, el agua caliente así como el aire acondicionado fallan y la limpieza no es buena, pues encontré una cucaracha
Judith Alim
Judith Alim, 3-night trip
10/10 Exceptional
Dec 31, 2024
Comodidad y tranquilidad
Muy cómodas las camas.
Carlos Enrique
Carlos Enrique, 1-night trip
2/10 Poor
Dec 30, 2024
Solicite 1 habitacion y hasta que me cambie 3 veces de cuarto pude tener agua potable en la misma
Marco
Marco, 1-night trip
4/10 Fair
Dec 30, 2024
Les falta atención en el servicio. La habitación olía mucho a humedad, no salia agua de la llave caliente de la regadera, para una reservación de 2 personas solo dejaron una toalla para la llegada y cuando limpiaron el segundo día no dejaron toallas cuando se solicito a recepción dijeron que esperara 1 hr. Después se bajó a la recepción a solicitarlas dando más tiempo del que mencionaron y dijeron que en 10 minutos las llevaban, paso media hora más y se volvieron a solicitar por teléfono y el encargado que dijo que las llevaría ya no estaba, había entrado el servicio de la noche quien dijo que no tenía toallas en lavandería y que estarían disponibles hasta el otro día. Por último saco 1 sola toalla de otra habitación vacía. No tienen insumos suficientes o no les interesa. Y no tienen servicio de comedor como se menciona en la aplicación
Karla
Karla, 2-night trip
2/10 Poor
Dec 30, 2024
Eramos 4 personas solo nos dieron 3 toallas que porque ya no había. El internet nunca funcionó, el control del aire fallaba. Y el personal nada amables.
norma angélica
norma angélica, 1-night trip
10/10 Exceptional
Dec 28, 2024
Comodo y tranquilo
isaac
isaac, 1-night trip
6/10 Good
Dec 23, 2024
no me agrado que me cobraran 1000 pesos de 5:30 de la mañana a 12 del día, y volver a pagar temprano.
Arias Soto
Arias Soto, 1-night trip
2/10 Poor
Dec 18, 2024
Está horrible, es muy sucio, hay fugas de agua en el baño que se extienden hasta la recamara y abajo de la cama, hay cucarachas y el agua de la alberca está verde o bueno no se si es el agua o la alberca que no la limpian se ve muy mal de verdad, a demás el trato de 2 personas que me atendieron fue grosero y desatento.
OFELIA BALTAZAR
OFELIA BALTAZAR, 2-night trip
8/10 Very good
Dec 9, 2024
La atención del personal es buena
Rosa onelia
Rosa onelia, 1-night trip
10/10 Exceptional
Nov 12, 2024
Eliseo
Eliseo, 1-night trip
4/10 Fair
Sep 25, 2024
La habitación estaba sucia del piso y del baño
Yajaira
Yajaira, 1-night trip
8/10 Very good
Sep 21, 2024
Buen servicio y muy buena ubicación, cuenta con estacionamiento seguro