At Mangrove Tree Resort World - Kapok, experience the epitome of luxury near Pearl Mall. Enjoy a dip in the outdoor pool, indulge in a delicious meal at the on-site restaurant, or treat yourself to some retail therapy with shopping on site. With free newspapers and multilingual staff at your service.
At Mangrove Tree Resort World - Kapok, you'll be within a 10-minute drive of Sanya Bay. Guests indulge in spa services, then grab a bite to eat at the restaurant. An outdoor pool, a health club, and a fitness center are other highlights at this luxurious hotel.
Languages
Chinese (Mandarin), English, Korean, Russian
At a glance
Hotel size
801 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in rooms
Parking
Onsite self parking (CNY 50 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's pool
Grocery/convenience store
What to do
Shopping
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Health club
An outdoor pool
Spa services
Accessibility
Elevator
Wheelchair accessible
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Bathrobes
Sleep well
Down comforter
Soundproofed rooms
Free crib/infant bed
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Dining
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Refundable deposits
Deposit: CNY 500.00 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 148 for adults and CNY 100 for children
Parking
Self parking costs CNY 50 per day
Policies
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Also known as
Mangrove Tree Resort World Kapok Sanya
Mangrove Tree Resort World Kapok
Mangrove Tree World Kapok Sanya
Mangrove Tree World Kapok
Mangrove Tree World Kapok
Mangrove Tree Resort World - Kapok Hotel
Mangrove Tree Resort World - Kapok Sanya
Mangrove Tree Resort World - Kapok Hotel Sanya
Frequently asked questions
Does Mangrove Tree Resort World - Kapok offer free cancellation for a full refund?
Yes, Mangrove Tree Resort World - Kapok does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mangrove Tree Resort World - Kapok?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mangrove Tree Resort World - Kapok?
Sorry, pets aren't allowed.
Is parking offered on site at Mangrove Tree Resort World - Kapok?
Yes. Self parking costs CNY 50 per day.
What are the check-in and check-out times at Mangrove Tree Resort World - Kapok?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Mangrove Tree Resort World - Kapok and nearby?
Mangrove Tree Resort World - Kapok has an outdoor pool and a health club, as well as spa services and a garden.
Are there restaurants at or near Mangrove Tree Resort World - Kapok?
Yes, there's an onsite restaurant.
Does Mangrove Tree Resort World - Kapok have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Mangrove Tree Resort World - Kapok like?
Mangrove Tree Resort World - Kapok is located on the Strip in Tianya District. Popular attractions include Sanya Bay, which is 6 minutes away by car.
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Mangrove Tree Resort World - Kapok Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.6/10
Staff & service
10/10
Amenities
8.2/10
Property conditions & facilities
Reviews
8/10 Very good
Mar 31, 2019
JUNG
JUNG, 2-night trip
10/10 Exceptional
Mar 28, 2019
lack of English speaking staff, otherwise great place to stay
Very helpful and friendlystaff and the room was really spacious. however, the Breakfast place is very crowded and so noisy.
Chun
Chun, 5-night trip
10/10 Exceptional
Jan 3, 2019
환상적인 하이난 산야(海南三亚)
木棉 호텔 주변 시설이 가족과 함께 여행하기에 너무 좋은 환경이어서
정말 좋은 여행이었습니다. (물놀이, 놀이동산, 먹거리, 대형 슈퍼마켓 등)
Chunil
Chunil, 3-night trip
8/10 Very good
Jan 2, 2019
Verified traveler
3-night trip
10/10 Exceptional
Jan 2, 2019
중국 하이난 가족 여행
전반적으로 깨끗하고 넓어서 좋았습니다. 다음에 기회 되면 또 가고 싶습니다.
Verified traveler
3-night trip
6/10 Good
Dec 12, 2018
Restaurante para el desayuno muy regular
la Ubicación ,la habitación e instalaciones buenas y para el precio está bien. Pero el desayuno un desastre a toda hora faltantes y todos los días lo mismo . En momentos picos insuficientes las mesas. Lastima.falta amabilidad del personal restaurante calificación 2
Dario
Dario, 7-night trip
6/10 Good
Dec 10, 2018
Verified traveler
1-night trip
10/10 Exceptional
Nov 27, 2018
Verified traveler
1-night trip
8/10 Very good
Aug 23, 2018
房間得大,
KIT TENG
KIT TENG, 1-night trip
4/10 Fair
Aug 21, 2018
Old and many mosquitoes
Old and many mosquitoes, not enough staff. The water park is old and not clean.
Janet
Janet, 2-night trip
10/10 Exceptional
Jan 16, 2018
設施周全,值得推薦
整體環境不錯,餐飲種類選擇多元化。只可惜氣溫有點冷,沒有機會體驗酒店範圍內的水上活動設施。
Wing Ming
Wing Ming, 3-night trip
8/10 Very good
Jan 3, 2018
Handy water park in the hotel complex. But meeds
The resort has a water park inside it, and lots of restaurants at reasonable price. But it is a huge complex, and needs to pay closer attention to detail. Check in took us 35mins, for a queue that was 2 ppl deep. Cleanliness needs improvement, and the hotel is lacking lighting. The decor is really dark and outdated, and lots of small repairs need to be done,
e.g broken tiles, plumbing upgrade( our ensuite smelled like sewerage), room furniture looks old and worn. However, it has lots of potential if the small things can be resolved. Water park shouldn't charge adult fees for the children playground.
Chingy
Chingy, 8-night trip
This review was submitted before 2018 and has not been verified.
6/10 Good
Nov 14, 2017
disappointing stay
The hotel compound was rather big yet we had to wait a long time to get buggy help to check in. The beds were quite hard and the furniture were aged.
The hotel charged RMB10 per day per bag for left luggage services