Hyatt Centric Guatemala City

4.5 star property
Luxury hotel with outdoor pool, connected to the convention center, near La Aurora Zoo

Choose dates to view prices

Photo gallery for Hyatt Centric Guatemala City

Relax by the pool surrounded by comfortable lounge chairs and sunbeds.
Experience the unique grid-like facade of the Hyatt Centric, featuring a mix of glass and dark-toned panels.
Relax in a serene space with a large bed, bedside table, and seating area.
Relax on the deck with comfortable seating and enjoy the surrounding views.
Enter the Hyatt Centric hotel through its sleek entrance, featuring a welcoming lobby with a seating area and reception desk.
Hyatt Centric Guatemala City is the perfect blend of luxury and eco-friendliness near La Aurora Zoo. Unwind by the rooftop terrace, sip a drink at the poolside bar, or grab a coffee from the cafe while enjoying in-room WiFi. Guests rave about this hotel’s helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • Pet friendly
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$119 nightly
The total price is $145
Sep 6 - Sep 7
Total includes taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 1 King Bed (Atrium View)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.8 out of 10
Exceptional
(30 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Premium bedding
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds (Atrium View)

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
  • 333 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
12 Calle 2-25, Zona 10, Guatemala City, 01010

What's nearby

  • Embassy of Mexico in Guatemala - 8 min walk - 0.7 km
  • Oakland Mall - 9 min walk - 0.8 km
  • U.S. Embassy in Guatemala - 10 min walk - 0.8 km
  • La Aurora Zoo - 16 min walk - 1.4 km
  • Paseo Cayala - 5 min drive - 3.2 km

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive
  • Airport drop-off service

Restaurants

  • ‪San Martín - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Tgi Friday's Avia - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Applebee's - ‬1 min walk

About this property

Hyatt Centric Guatemala City

Hyatt Centric Guatemala City is just 2.7 mi (4.3 km) from the airport and offers a shuttle (available 24 hours). After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 3 bars/lounges. Other highlights at this luxurious hotel include an outdoor pool, a rooftop terrace, and a poolside bar. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 138 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 42-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 21.32 per person
  • Airport shuttle service is offered for an extra charge of USD 16.25 per vehicle. Maximum occupancy 3

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 122 per pet, per stay

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Frequently asked questions

Does Hyatt Centric Guatemala City offer free cancellation for a full refund?

Yes, Hyatt Centric Guatemala City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Centric Guatemala City?

Yes, there's an outdoor pool.

Are pets allowed at Hyatt Centric Guatemala City?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of USD 122 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hyatt Centric Guatemala City?

Yes, there's free self parking.

Is airport shuttle service offered by Hyatt Centric Guatemala City?

Yes, a shuttle from the hotel to the airport is available. The charge is USD 16.25 per vehicle.

What are the check-in and check-out times at Hyatt Centric Guatemala City?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hyatt Centric Guatemala City and nearby?

Hyatt Centric Guatemala City has 3 bars and an outdoor pool, as well as a fitness center.

Are there restaurants at or near Hyatt Centric Guatemala City?

Yes, there's an onsite restaurant.

What's the area around Hyatt Centric Guatemala City like?

Hyatt Centric Guatemala City is a short 11-minute walk from U.S. Embassy in Guatemala and 19 minutes' walk from La Aurora Zoo.

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Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Airport
Breakfast
Amenities
Restaurant
Food
Shopping malls
Store

What guests liked

  • The rooftop pool area offers a great view and is a must, with many guests praising its beauty and excellent service. (10 reviews)
  • Breakfast was beautifully arranged with a wide variety of options available. (5 reviews)
  • The property's private airport shuttle service was reliable, safe, and efficient. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great stay
Ana, 1-night trip

10/10 Excellent

i would stay there again
James, 1-night trip

10/10 Excellent

The hotel was beautiful. Very comfortable rooms and a great pool.
Isabel, 1-night trip

10/10 Excellent

Beautiful and modern hotel in Guatemala City's best area
Raul, 2-night trip

10/10 Excellent

amazing
JEAN, 3-night trip

10/10 Excellent

A beautiful modern hotel in a lovely area…
Mehran, 3-night trip

10/10 Excellent

I really like my stay at this hotel! Gonna come back for sure!
Luze, 1-night trip

8/10 Good

Love the place The staff was friendly great food. WiFi was very slow in out when I was in my room.
Jose Antonio, 4-night trip

10/10 Excellent

It was an outstanding experience, the staff was the best part of the stay, very helpful and friendly.
Francisco, 5-night trip

10/10 Excellent

Absolutely beautiful. The pool area is amazing. The breakfast buffet is perfect. The beds are super comfortable. Loved this place.
Lizette, 1-night trip

10/10 Excellent

Incredible staff! Amazing hotel! Highly recommend
Brian, 1-night trip

6/10 Okay

The property was nice overall and the staff were also very attentive and kind. We were disappointed that the bathroom did not look like the pics as it had a tub opposed to a walk in shower. We asked to be moved however we're told they were completely full and all the bathrooms had tubs so moving us wouldn't fix the issue at hand. I personally do not like tub showers and wish the pictures of the hotel reflected the actual bathrooms. The bathrooms were also open concept so limited privacy.
Taaliba, 3-night trip

10/10 Excellent

Exceptional Stay – Highly Recommend! I recently stayed at this hotel and was thoroughly impressed with every aspect of my experience. From the moment I checked in, the staff was warm, welcoming, and attentive. The room was spotless, well-appointed, and incredibly comfortable, with all the amenities I needed for a relaxing stay. The property itself is beautifully maintained, with a modern yet cozy feel. Whether it was the lobby, common areas, or my room, everything was clean and inviting. I also appreciated how quiet the hotel was, allowing for a peaceful night’s rest. Special mention to the front desk team – they went above and beyond to make sure my stay was smooth and enjoyable. It’s clear that customer service is a top priority here. I would absolutely stay again and highly recommend this property to anyone looking for a comfortable, clean, and professionally run hotel.
Tony, 4-night trip

2/10 Terrible

I have been to many hotels and I had never been treated like I didn't belong which make me feel discrimated. Staff was a bit rude and didn't seem to want to help. Parking at the hotel is inconvenient you have to take 3 different elevators to get to your room.
JULIA, 1-night trip

10/10 Excellent

Excellent pool service and view!!!
Edwin, 2-night trip

10/10 Excellent

Nice place to stay and the staff was great and accommodations.
Ryan Michael, 3-night trip

10/10 Excellent

Nice hotel , nice staff , good rooms
Stephan, 2-night trip

10/10 Excellent

Great customer service.
Michele, 1-night trip

10/10 Excellent

5-Stars

Great stay with an amazing view and attentive staff.
Jon, 1-night trip

10/10 Excellent

I enjoyed the walking distance restaurants and shopping centers to the hotel.
Francisco, 8-night trip

10/10 Excellent

Great stay
Katherine, 1-night trip

10/10 Excellent

Great hotel in Zone 10.

A modern well appointed, comfortable hotel in Zone 10. The food is great, the staff so friendly and helpful and the roof top bar/ swimming pool is a delight. The hotel is in a smart, safe area in close walking distance to bars, restaurants and shops.
Joy, 3-night trip

8/10 Good

Property is what you can expect from A Hyatt Centric. Overall building feels little dated. Specially rooms look used. But bellboy was great and made my stay really great by helping me pack some bulky items. will not forget the hotel because of the bellboy!
Maximilian, 1-night trip

10/10 Excellent

Very nice hotel
Victor, 1-night trip

10/10 Excellent

Excelente
Bruno, 2-night trip