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Hotel Chicago West Loop, SureStay Collection by Best Western

2.5 star property
Hotel with 24-hour fitness, near Rush University Medical Center

Choose dates to view prices

Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western

Front of property - evening/night
Breakfast area
Reception
Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, desk
Lobby
Nestled in the heart of West Loop, Hotel Chicago West Loop offers an inviting retreat with shopping on site and a 24-hour gym to stay active. Connect to free WiFi, unwind in the lobby with coffee/tea, and appreciate helpful staff who have left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • ATM/banking services
  • Vending machine
  • Water dispenser
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
$148 nightly
The total price is $174
Oct 19 - Oct 20
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 19 - Sep 20
Check availability for tonight Sep 19 - Sep 20

Tomorrow

Sep 20 - Sep 21
Check availability for tomorrow Sep 20 - Sep 21
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

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Oct 1 - Oct 2
Total with taxes and fees
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About the neighborhood

Map
1622 W Jackson Blvd, Chicago, IL, 60612

What's nearby

  • Rush University Medical Center - 5 min walk - 0.4 km
  • United Center - 8 min walk - 0.7 km
  • University of Illinois Chicago - 10 min walk - 0.9 km
  • Millennium Park - 4 min drive - 4.3 km
  • McCormick Place - 6 min drive - 6.7 km

Getting around

  • Chicago Midway Airport (MDW) - 26 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive
  • Chicago, IL (PWK-Chicago Executive) - 43 min drive
  • Chicago, IL (DPA-Dupage) - 47 min drive
  • Chicago Western Avenue Station (BNSF) - 3 min drive
  • Chicago Clybourn Station - 4 min drive
  • Chicago Union Station - 28 min walk
  • Illinois Medical District Station - 7 min walk
  • Polk Station (Pink Line) - 10 min walk
  • Ashland Station (Green Line) - 11 min walk

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪The Barn - Hockey Bar - ‬3 min walk
  • ‪Billy Goat Tavern - ‬7 min walk
  • ‪Church's Texas Chicken - ‬4 min walk
  • ‪Dunkin' - ‬7 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

At Hotel Chicago West Loop, SureStay Collection by Best Western, you'll be just a 5-minute drive from United Center and Millennium Park. A 24-hour fitness center and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the comfortable beds and helpful staff. Public transportation is just a short walk: Illinois Medical District Station is 7 minutes and Polk Station (Pink Line) is 10 minutes.

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (1 total, up to 25 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Water dispenser

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • 24-hour fitness center
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 48
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Portable shower seat
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
Property Registration Number 60612

Also known as

Hotel Illinois Medical District
Chicago Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Loop
Hotel Chicago West Loop

Frequently asked questions

Are pets allowed at Hotel Chicago West Loop, SureStay Collection by Best Western?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 25 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Chicago West Loop, SureStay Collection by Best Western?

Sorry, there's no onsite parking at Hotel Chicago West Loop, SureStay Collection by Best Western.

What are the check-in and check-out times at Hotel Chicago West Loop, SureStay Collection by Best Western?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (5-min drive) is nearby.

What is there to do at Hotel Chicago West Loop, SureStay Collection by Best Western and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around Hotel Chicago West Loop, SureStay Collection by Best Western like?

Hotel Chicago West Loop, SureStay Collection by Best Western is a short 7-minute walk from Illinois Medical District Station and 9 minutes' walk from United Center. Travelers recommend the hotel for its walkable location.

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Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Parking
Location
Concerts
Bathroom
Restaurant
Events
Lobby

What guests liked

  • The property is close to many good restaurants and shops, making it a convenient and enjoyable dining experience. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Chicago West Loop Best Western

Hotel and room were clean. Staff was helpful and friendly.
Brad, 1-night trip

10/10 Exceptional

Great hotel

The room was very nice and comfortable, all the staff we interacted with were very nice and helpful!
3-night trip

6/10 Good

The service was great! The room was very nice and clean. The bed and the pillows were not comfortable.
Chelsie, 2-night trip

10/10 Exceptional

Close to United center

Staff was friendly and helpful. Perfect walking distance to the United Center
Jonathan, 1-night trip

10/10 Exceptional

Nice hotel

Nice hotel and short walk to the united center . Staff was very friendly. Felt like a pretty safe area
Aaron, 2-night trip

10/10 Exceptional

So glad I chose this hotel. It was the perfect location for the event we attended. We felt safe walking back and forth even in the late evening. The staff was friendly and acknowledged us every time we came or left.
Bonnie, 3-night trip

8/10 Very good

Enjoyed my stay!
Cristina, 1-night trip

10/10 Exceptional

Budget Friendly Quick Stay

Pulling up to the hotel you’re not sure what you’re getting but once inside he check in process was quick they were very nice the property was clean, Room was decent..it was walkable to United center. I’d stay there again.
Cathie, 1-night trip

10/10 Exceptional

Good stay
Deysi, 1-night trip

10/10 Exceptional

Great room, friendly service
Kelly, 1-night trip

8/10 Very good

The hotel was nice room was very clean every worker was so nice and helpful we would stay again
Sarah, 3-night trip

8/10 Very good

The room and bathroom was clean. The bed and pillows were very comfortable. The front desk was very polite and friendly. The rooms arent very big but they have everything you need. They also offer a gated parking area.
Eric, 1-night trip

10/10 Exceptional

This was a very comfortable stay. It was very quiet, clean and the staff were very friendly. It felt very safe here as well with the security features.
Heather, 2-night trip

10/10 Exceptional

Excellent
Navid, 4-night trip

6/10 Good

Great staff. The room was just okay
Chieh, 4-night trip

6/10 Good

Solo Trip

I loved that the room was ready hours before check-in time. I didn't love what they offered for "breakfast" just granola bars, fruit cups and oatmeal packets. That wasn't a breakfast. Also, my tv never worked during my stay.
Raquel, 1-night trip

8/10 Very good

Not bad for the price. It was near the event we were attending. Room was small, but comfortable. The only bad thing about our stay was there was ants in the shower it looks like they might’ve used bug spray because they were dying in the shower. Front desk associates were very nice.
1-night trip

8/10 Very good

Good stay! No complaints!
Derrick, 2-night trip

6/10 Good

The staff were very friendly and helped to resolve issues promptly.
Eric Schubert, 3-night trip

4/10 Fair

Filthy

The check in process was a disaster. I got told I couldn’t check in any earlier than 4 pm and then when I came back from using the restroom there was a line and they were checking people in. I asked about parking and the receptionist was rude and extremely unhelpful. The only thing good about this hotel was the fact that the United Center was within walking distance. The room was dirty and my socks that I wore while in the room were filthy after just a couple times walking in the small room.
Ruth, 1-night trip

10/10 Exceptional

Nice hotel to stay at in Chicago
Ike, 1-night trip

10/10 Exceptional

Nice artwork in the room
Myra, 3-night trip

10/10 Exceptional

Near united center
Annette, 2-night trip

6/10 Good

We got into town early and arrived a little before check in time. I didn’t expect to check in right away but stopped at the desk to ask about parking. The lobby smelled terrible, like a port a potty. They said our room would be ready in a half an hour. We went back a half hour later and was told that rooms weren’t ready yet and it would be another 35 minutes. We waited almost an hour (& they started giving rooms to other people that were coming in before we pointed out that we had been waiting a long time, then they finally gave us our room.) The room was tiny but fine. We were late for our dinner reservation and frustrated by the whole experience. (And the front desk wasn’t at all apologetic for the delay, when we were going to miss our dinner reservation to them, they said “well, check in isn’t until 4.”…this was at 4:45.)
Melissa, 1-night trip

8/10 Very good

Good stay, a little noisy at night on thr first floor, and hotel needs to be a bit more clean. Bit great value for money.
Gilad, 1-night trip