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Crown Hotel Stone

3.0 star property
Stone hotel with restaurant and bar/lounge

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Photo gallery for Crown Hotel Stone

Lounge
Grand Suite | Living area | 32-inch Smart TV with digital channels, Netflix, streaming services
Exterior
Shower, free toiletries, hair dryer, towels
Executive Twin Room, 2 Twin Beds, Annex Building | 1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds
Located near World of Wedgwood and Trentham Gardens, Crown Hotel Stone offers a charming atmosphere with a fireplace in the lobby, Hollands Restaurant for lunch and dinner, and a bar. Unwind with coffee/tea in the lobby or enjoy free self parking while staying connected with free in-room WiFi; previous guests have praised the helpful staff.

Reviews

6.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (11)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Wedding services
  • Ballroom

Feel at home (6)

  • Private bathroom
  • Coffee/tea maker
  • Digital TV service
  • Premium bedding
  • Self parking (surcharge)
  • Netflix

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Quadruple Room, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Family Quadruple Room, 1 Bedroom

Highlights

Heating
Smart TV
Pillow menu
Separate bedroom
Premium bedding
Pillowtop bed
Frette Italian linens
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite

Grand Suite | 1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Grand Suite

Highlights

Heating
Smart TV
Pillow menu
Separate bedroom
Frette Italian linens
Pillowtop bed
Premium bedding
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, 1 King Bed, Annex Building

Executive Double Room, 1 King Bed, Annex Building | 1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Executive Double Room, 1 King Bed, Annex Building

Highlights

Heating
Smart TV
Pillow menu
Separate bedroom
Premium bedding
Pillowtop bed
Frette Italian linens
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Deluxe Double Room

Highlights

Heating
Smart TV
Pillow menu
Separate bedroom
Premium bedding
Pillowtop bed
Frette Italian linens
Private bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room, 2 Twin Beds, Annex Building

Executive Twin Room, 2 Twin Beds, Annex Building | 1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Executive Twin Room, 2 Twin Beds, Annex Building

Highlights

Heating
Smart TV
Pillow menu
Separate bedroom
Premium bedding
Pillowtop bed
Frette Italian linens
Private bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Days Inn by Wyndham Stafford

  • Pet friendly
  • Free parking
  • Free WiFi
  • 24/7 front desk
7.8 out of 10, Good, 513 reviews
The price is $50
$42 nightly
$50 total
Total includes taxes and fees
Jun 22 - Jun 23
Days Inn by Wyndham Stafford
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About the neighborhood

Map
38 High Street, Stone, England, ST15 8AS

What's nearby

  • Trentham Monkey Forest - 8 min drive - 7.8 km
  • Trentham Gardens - 8 min drive - 7.8 km
  • World of Wedgwood - 8 min drive - 7.1 km
  • Staffordshire University - 13 min drive - 15.0 km
  • Alton Towers - 28 min drive - 29.2 km

Getting around

  • East Midlands Airport (EMA) - 64 min drive
  • Stone Station - 11 min walk
  • Stafford Station - 12 min drive
  • Blythe Bridge Station - 16 min drive

Restaurants

  • ‪The Royal Exchange - ‬4 min walk
  • ‪BEAR Stone - ‬1 min walk
  • ‪Subway - ‬1 min walk
  • ‪The Poste of Stone - ‬2 min walk
  • ‪Subway - ‬14 min walk

About this property

Crown Hotel Stone

Crown Hotel Stone is a great choice for a stay in Stone. Guests looking for a bite to eat can check out Hollands Restaurant, which serves lunch and dinner. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 32 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured onsite self parking (GBP 6 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Wedding services

Facilities

  • Fireplace in lobby
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Banquet hall
  • Reception hall

Accessibility

  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Housekeeping (on request)
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only
  • Local maps
  • Restaurant dining guide

Special features

Dining

Hollands Restaurant - This fine-dining restaurant serves lunch and dinner.
Crown Cafe - This café serves breakfast only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • A damage deposit of GBP 100 will be collected before check-in

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 6.95 per person

Parking

  • Secured self parking costs GBP 6 per day

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Crown Stone
Crown Hotel Stone Hotel
Crown Hotel Stone Stone
Crown Hotel Stone Hotel Stone
Crown Hotel Stone Staffordshire

Frequently asked questions

Does Crown Hotel Stone offer free cancellation for a full refund?

Yes, Crown Hotel Stone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crown Hotel Stone?

Sorry, pets aren't allowed.

Is parking offered on site at Crown Hotel Stone?

Yes. Self parking costs GBP 6 per day.

What are the check-in and check-out times at Crown Hotel Stone?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Crown Hotel Stone and nearby?

Recommended spots to visit include Trentham Gardens (4.3 mi) and Trentham Monkey Forest (4.3 mi), along with World of Wedgwood (4.6 mi) and Royal Stoke University Hospital (8.1 mi).

Are there restaurants at or near Crown Hotel Stone?

Yes, there's an onsite restaurant, Hollands Restaurant.

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Crown Hotel Stone Reviews

Reviews

6.6

Good

7.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Popular mentions

Room
Shower
Service staff
Building
Breakfast
Lobby
Bathroom
Bed
Parking
Water

Reviews

4/10 Fair

Said free parking on Hotel.com but I got charged £6 plus took £20 hold fee which was not explained at all. Booked for two people only one sets of towels and no toilet paper.
Roshan, 1-night trip

8/10 Very good

Friendly helpful staff
Ann, 1-night trip

10/10 Exceptional

The place needs work, but the wonderful staff are committed to bringing it back to its former glory. I can't speak highly enough of the staff.
Phil, 1-night trip

8/10 Very good

Our stay.

The room was fine. Money has obviously been spent on updating the hotel, maybe a bit more needs to be spent to improve things. For example, the bathroom had been upgraded, new bath, hand basin, shower; but the tiling and grouting had not been finished. Also the bath was very slippery so maybe provide a bath mat. Also, we were only provided with two bath towels, no hand towels or bath mat. As we only stayed one night, it wasn’t a problem but for longer stays, the additional towels would have been needed. That said, it’s always a pleasure to stay in such an historic building.
1-night trip

10/10 Exceptional

Stone town.

A sole cyclist, good check in. Secure parking for my bike. An upgrade on a room. Good facilities, lots of hot water. Clean fluffy towels, comfortable bed. Smart TV, tea coffee, bathroom soap etc. quiet night. Full breakfast, juice, coffee toast, croissant, jam butter and a fried English. Very good. Would return, the building is old, a bit run down, but lots of character.
Brian, 1-night trip

4/10 Fair

Poor check-in

Poor check-in
Steven, 1-night trip

2/10 Poor

The room number was missing on the door so we spent ages looking for where we needed to be. The shower took forever to get warm the shower tap was broken and kept falling off. There was no plug hole and the inside of the hole was filthy. The toilet roll holder was hanging off the wall and the roll fell off every time you needed it. The bed was uncomfortable and every time you moved it was unnecessarily loud. People smoking right outside the door so all you could smell was smoke the entrance had a cracked window and down the hall way the far end window had been smashed.
Lisa, 1-night trip

6/10 Good

Comedy of errors, the room we were allocated had not been cleaned so were then given another room, when we tried to unlock the door with a key card it wouldn’t work, so back down to reception, the batteries needed changing. Eventually got the room sorted, so decided to make a drink and this being a deluxe room we thought maybe a biscuit ,at least expected a teaspoon, nevermind. Put the tv on and it was a waste of space kept loosing signal , so sadly I wouldn’t give this more than an average rating.
Kevin, 1-night trip

8/10 Very good

Great price and location central to everything staff polite and friendly.
Wayne, 1-night trip

8/10 Very good

Staff were helpful and friendly, beds comfortable food in info-Chinese restaurant within hotel was fantastic. Downside, toilet roll holder was hanging off, shower was too hot to use and TV not working.
R, 2-night trip

10/10 Exceptional

A unique hotel with historic features in the lovely canal town of Stone. Hotel central to activities and sights in town. Has a great Indian restaurant on ground floor and other good restaurants close by. No elevator but staff helpful with luggage. I would stay here again.
Morning, 1-night trip

8/10 Very good

2 night stay

Hotel in process of refurbishment
Chris, 2-night trip

8/10 Very good

First room given was quite awful we were then given a room each (2sisters) and they were lovely recently refurbished staff were all very friendly and helpful
Jacqueline Louise, 2-night trip

6/10 Good

ok for a quick stop over

on check in they took £20 pre-authorisation off my credit card, everywhere else i stay no money is taken, await to see if it is refunded, Car park authorisation is in place which was an issue for some in previous reviews. Food in restaurant was good. Room was tidy, shower was pretty useless.
1-night trip

6/10 Good

Would never stay again.

Lights and hair dryer didnt work. Reported to staff, wss told they would look into it and they never did. Bed was uncomfortable, the sofa bed was comfier. The shower tray was dirty, hair in the bath. If you have a young child and use a pram avoid as there is no lift to get upstairs.
Kimberley, 2-night trip

2/10 Poor

Never even stayed just drove straight home

6/10 Good

No breakfast available at 0700. No staff to check out at 0730. Did not answer both phone numbers.
Ian, 1-night trip

2/10 Poor

Avoid this poirly managed sh@thole!

You had to provide your own login details for the TV (Netflix, ITVX etc) if you wanted to watch. There was no Internet connectivity to access the TV or social media, email etc. A £20.00 damage depisit was taken & will not be returned until after 5-10 working days & im actually surprised if they will be able to distinguish if i or previous guests have caused any damage. The decorations & bed were brand new - in the 1970s. No hot water for a shower. Needi continue?
Chris, 1-night trip

6/10 Good

It was a fairly rainy ,cold day and we put the heating on in the room to warm it up. We went out to my mothers 80th birthday (so not a late one and when we came back the heating was none existent we shivered under the bed linen and froze? we could not take a shower in the morning as it was so cold. A shame really as we had seen some bad reviews on cleanliness but htis was not our problem.
Stephen, 1-night trip

4/10 Fair

Hindsight is a wonderful thing

Unfortunately we booked a Deluxe Double Room with City View… Deluxe? Room was in a chalet place in car park, thin walls and no hot water… even after running tap for over 10 minutes… receptionist said it takes a long time for boiler to work…? City View.. was a brick wall outside window. Beware… make sure you check all details prior to booking before confirmation and payment. Appeared to be no interest in resolving any of the issues?
1-night trip

4/10 Fair

The crown

Arrived check in fine but asked for £20 deposit on my credit card in case of damage was not happy with this One guest who had checked in was complaining about substandard showers View from bedroom was a brick wall with a alley which was not secured so not happy to leave the window open because I was on the ground floor Could not get television working The room was clean but I booked a executive deluxe room which by the photos was in the main hotel But I was put in the annex in a delux room The main hotel looks like it is being refurbished with a lot of building materials about Would not stay again
1-night trip

2/10 Poor

Had to move rooms as the carpet was filthy. The ‘refurbished’ room had such a noisy fan that we couldn’t use the bathroom light, had no TV channels, we had to log into our own players, locks were broken but worst of all the shower was hardly usable. So overpriced for a truly awful stay. Management just didn’t get it and offered a maintenance man to fix the problems. Surely it shouldn’t be like this in the first place. Absolutely flabbergasted at the management response. A terrible double room for £95. I wouldn’t use ever again
Ian, 1-night trip

4/10 Fair

We stayed three weekdays here in a separate building from the old, charming looking place they picture. Basically it was terrible. The door to the room had a key pad with exposed batteries and wiring, although we had an actual key to open the door. The rooms did not have actual number plates on the doors, just hand-written numbers on stickers. The bed was hard, the traffic outside was noisy. The bathroom was a joke. No towel bars, no place to put your clothes or toiletries while taking a shower, not even a hook on the back of the door. Shower was so small that if you dropped anything you had trouble picking it up, plus there was nowhere within the shower to place your soap, shampoo, etc. took forever to get slightly warm water. The room was hot but they were able to provide a fan, though it was completely dust covered. Out in the hall, under the stairs to the second floor, was a pile of scrap wood. Ok, so then outside the building they had dug up a pipe and there were piles of lumber, bags of sand or something, the “ballroom” was filled with paint cans. As you enter the back of the main hotel building to go to the front desk there was a strong odor of some kind of solvent, who knows why? We were there for three weekdays and no one was doing any “refurbishing”. The two good qualities were that is was a convenient location to the heart of town, and the receptionist, Florence, was exceedingly gracious and personable.
Alice, 3-night trip

6/10 Good

Hotel with potential

The hotel overall was ok, parts look luxurious but some is very basic. Our room was on the main road which was very noisy and being warm we wanted the window open but it wasn’t possible due to the outside noise, although we appreciate the hotel can’t do anything about the road. The restaurant was also closed for refurbishment during our stay. I would say the staff were amazing, very helpful, friendly and welcoming. Hotels.com advertise free parking at the hotel, which changed a while back, so the staff waived the cost for us. I would say the hotel is possibly going through a gradual refurbishment and has potential to be a very lovely hotel.
James, 2-night trip

6/10 Good

Jamie, 1-night trip