Hôtel Plaza Québec par JARO

Hotel with indoor pool, near Laurier Quebec

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Where to?

Dates

December 2025

16

January 2026

Front of property - Hôtel Plaza Québec par JARO (Québec City)

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board - Hôtel Plaza Québec par JARO (Québec City)

Staircase - Hôtel Plaza Québec par JARO (Québec City)

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed | Balcony view - Hôtel Plaza Québec par JARO (Québec City)

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed | Dining room - Hôtel Plaza Québec par JARO (Québec City)

Close to Laval University Hospital and Place de la Cite, Hôtel Plaza Québec offers a tranquil retreat with an indoor pool and sun loungers. Indulge in international cuisine at the Ginger Pub-Grill-Lounge or unwind with a spa treatment like a massage, manicure/pedicure, or facial. Guests can also connect to WiFi and enjoy the garden playground while appreciating the multilingual staff.

Very good

Popular amenities

Free parking
Non-smoking
Bar
24/7 front desk

Main amenities (12)

Weekly housekeeping
Restaurant and bar/lounge
Indoor pool
Breakfast available
Fitness center
Hot tub
Room service
Coffee shop/cafe
24-hour business center
Conference center
Business center
Terrace

Feel at home (6)

Playground on site
Television
Garden
Terrace
Laundry facilities
Coffee/tea maker

$92 nightly

Jan 11 - Jan 12, 2026

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Dec 16 - Dec 17

Tomorrow

Dec 17 - Dec 18

All rooms

2 beds

1 bed

Showing 14 of 14 rooms

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

Very good

Highlights

Air conditioning

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Heating

Memory foam bed

Private bathroom

Hydromassage showerhead

Sleeps 4
1 Queen Bed and 1 Queen Murphy Bed

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

Excellent

Highlights

Balcony or patio

Air conditioning

Heating

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Memory foam bed

Private bathroom

Sleeps 4
1 Queen Bed and 1 Queen Murphy Bed

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Highlights

Separate dining area

Fireplace

Air conditioning

Kitchenette

Full-sized refrigerator/freezer

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

1 bedroom
Sleeps 4
1 King Bed and 1 Queen Murphy Bed

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

Very good

Highlights

Individually decorated

Fireplace

Air conditioning

Refrigerator

Flat-screen TV

Memory foam bed

Heating

Separate bedroom

1 bedroom
Sleeps 4
2 Queen Beds

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Highlights

Separate dining area

Fireplace

Air conditioning

Kitchenette

Full-sized refrigerator/freezer

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

1 bedroom
Sleeps 4
1 King Bed and 1 Queen Murphy Bed

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Very good

Highlights

Balcony

Fireplace

Air conditioning

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Heating

Memory foam bed

Sleeps 4
2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

Good

Highlights

Balcony or patio

Air conditioning

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Private bathroom

Hydromassage showerhead

Shower/tub combination

Sleeps 4
1 Queen Bed and 1 Queen Murphy Bed

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

Very good

Highlights

Fireplace

Air conditioning

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Heating

Memory foam bed

Private bathroom

Sleeps 4
1 Queen Bed and 1 Queen Murphy Bed

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Excellent

Highlights

Fireplace

Air conditioning

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Heating

Memory foam bed

Private bathroom

Sleeps 4
1 Queen Bed and 1 Queen Murphy Bed

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

Good

Highlights

Balcony

Air conditioning

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Private bathroom

Hydromassage showerhead

Shower/tub combination

Sleeps 4
1 Queen Bed and 1 Queen Murphy Bed

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

Highlights

Fireplace

Air conditioning

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Private bathroom

Hydromassage showerhead

Shower/tub combination

Sleeps 3
1 King Bed

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

Exceptional

Highlights

Individually furnished

Individually decorated

Fireplace

Air conditioning

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Heating

Sleeps 4
1 Queen Bed and 1 Queen Murphy Bed

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Very good

Highlights

Separate dining area

Separate sitting area

Individually decorated

Fireplace

Private hot tub

Air conditioning

Kitchenette

Full-sized refrigerator/freezer

1 bedroom
Sleeps 4
1 King Bed and 1 Queen Murphy Bed

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

Excellent

Highlights

Fireplace

Air conditioning

Refrigerator

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Hair dryer

Rainfall showerhead

1 bedroom
Sleeps 4
2 Queen Beds

Similar properties

Pool
Spa
Free parking
Free WiFi

$86 nightly

Jan 7 - Jan 8, 2026

Total with taxes and fees

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About the neighborhood

3031 boulevard Laurier, Québec City, QC, G1V 2M2

What's nearby

Laurier Quebec - 8 min walk - 0.7 km
Laval University Hospital - 10 min walk - 0.9 km
Place Sainte-Foy - 13 min walk - 1.2 km
Laval University - 20 min walk - 1.7 km
Aquarium of Quebec - 3 min drive - 2.2 km

Getting around

Quebec City Jean Lesage Intl. Airport (YQB) - 10 min drive
Quebec Palace Station - 20 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min walk
Quebec Sainte-Foy Station - 24 min walk

Restaurants

‪McDonald's - ‬7 min walk
‪Travelodge by Wyndham Hotel & Convention Centre Quebec City - ‬14 min walk
‪Cosmos Café - ‬8 min walk
‪La Piazzetta Saint-Louis - ‬12 min walk
‪Grillades Torino - ‬11 min walk

About this property

Hôtel Plaza Québec par JARO

When you stay at Hôtel Plaza Québec par JARO, you'll be just a 5-minute drive from Aquarium of Quebec and Laval University. You can indulge in massages, facials, or mani/pedis, and grab a bite to eat at Ginger Pub-Grill-Lounge, which serves international cuisine and is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights. The pool and helpful staff get great marks from fellow travelers.

At a glance

Hotel size

- 233 rooms
- Arranged over 7 floors

Arriving/Leaving

- Check-in start time: 5:00 PM; Check-in end time: midnight
- Contactless check-in available
- Express check-out available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11 AM
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi in public areas
- Free WiFi and wired internet access in rooms

Parking

- Free onsite self parking
- Onsite extended parking (fees apply)
- Wheelchair-accessible parking on site

Other information

- Smoke-free property

Property amenities

Food and drink

English breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)

Traveling with children

Playground
Grocery/convenience store

Working away

24-hour business center
Computer station
Conference center (7115 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers

Facilities

1 building/tower
Built in 1989
ATM/banking
Garden
Terrace
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
Arcade/game room
Hot tub
Banquet hall

Accessibility

Elevator
Wheelchair accessible
Wheelchair-accessible parking
Grab bar near toilet

Room amenities

Be entertained

Flat-screen television

Home comfort

Air conditioning
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Bed sheets provided

Freshen up

Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi and wired internet
Phone

More

Weekly housekeeping
In-room safe
Recycling
Guidebooks/recommendations
Local maps

Special features

Dining

Ginger Pub-Grill-Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Ginger Sushi-Bar - Onsite sushi bar. Open daily.

Fees & policies

Refundable deposits

Deposit: CAD 100.00 per accommodation, per stay
Breakage deposit: CAD 100 per stay

Optional extras

English breakfast is offered for an extra charge of approximately CAD 18 to 28 for adults, and CAD 8 to 14 for children
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Cribs/infant beds are available for CAD 15.0 per day
Rollaway beds are available for CAD 15.0 per day

Parking

Extended parking is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.

Property Registration Number 2026-11-30, 027462

Also known as

Hotel Plaza Quebec City

Plaza Quebec Hotel City

Plaza Quebec Sainte Foy

Hôtel Plaza Québec Hotel

Hôtel Plaza Québec Québec City

Hôtel Plaza Québec Hotel Québec City

Frequently asked questions

Does Hôtel Plaza Québec par JARO offer free cancellation for a full refund?

Yes, Hôtel Plaza Québec par JARO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Plaza Québec par JARO?

Yes, there's an indoor pool.

Are pets allowed at Hôtel Plaza Québec par JARO?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hôtel Plaza Québec par JARO?

Yes, there's free self parking.

What are the check-in and check-out times at Hôtel Plaza Québec par JARO?

Check-in start time: 5:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Hôtel Plaza Québec par JARO and nearby?

Hôtel Plaza Québec par JARO has an indoor pool, a hot tub, and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Hôtel Plaza Québec par JARO?

Yes, Ginger Pub-Grill-Lounge offers international cuisine.

What's the area around Hôtel Plaza Québec par JARO like?

Hôtel Plaza Québec par JARO is a short 10-minute walk from Laurier Quebec and 14 minutes' walk from Laval University Hospital. Travelers say that the hotel is in a great location.

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Hôtel Plaza Québec par JARO Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room

Service staff

Restaurant

Children

Location

Bed

Family friendly

Breakfast

Building

Bathroom

What guests liked

The pool area was beautiful, great, and fun with a warm pool and nice atmosphere. (91 reviews)
The breakfast buffet was consistently praised for being delicious and extensive. (14 reviews)
The spa and hot tub area was wonderful, perfect, and impressive with hot water and mild music. (6 reviews)

From real guest reviews summarized by AI.

8/10 Very good

Nov 18, 2025

Great hotel and great staff.

Vichet, 1-night trip

6/10 Good

Nov 5, 2025

The room was clean

Victor, 2-night trip

10/10 Exceptional

Aug 26, 2025

Great staff, great rooms and excellent service

Francois, 2-night trip

10/10 Exceptional

Sep 7, 2025

Pool with a beautiful view, ,family friendly

Elenita, 1-night trip

10/10 Exceptional

Aug 26, 2025

The hotel is so clean and quiet

Sheida, 1-night trip

10/10 Exceptional

Sep 10, 2025

Great friendly staff… we were able to check in early and they did not charge us extra for it

Heidi, 1-night trip

10/10 Exceptional

Aug 30, 2025

Beautiful pool area, rooms were very clean and spacious. Staff were very helpful

PAULA, 1-night trip

10/10 Exceptional

Aug 26, 2025

Very nice pool area

Charline, 1-night trip

10/10 Exceptional

Sep 13, 2025

Family friendly

Abbey, 2-night trip

10/10 Exceptional

Sep 5, 2025

We liked the pool.

Michelle, 1-night trip

6/10 Good

Sep 27, 2025

Stayed one night, got a corner room, barely have a view. Bathroom was very small. It was ok but nothing wow, must come with the price I paid. However staff was ok, check-in was fast. Overall hotel was ok.

Ole, 1-night trip

10/10 Exceptional

Aug 26, 2025

This was my first stay at a Jaro hotel and I was impressed. The room felt very clean, the staff was friendly, and the pool area was great. I had a room with a balcony overlooking the pool, and it didn't smell of chlorine when I stepped out there. I woyld stay again.

Lorraine, 3-night trip

10/10 Exceptional

Sep 8, 2025

Just the Construction close to there. But Everything good!!

Juana, 4-night trip

8/10 Very good

Sep 2, 2025

The property is nice we liked our room with the balcony over looking the pool area.the pool itself was nice warm and the hot tub the only thing which I think should be looked at is the the tile that gets really wet and very very slippery could be updated to something more none slippery.Other than that I rate this place as good but also can be excellent

Tony, 3-night trip

8/10 Very good

Aug 28, 2025

They dont clean the rooms daily. Beds are very hard. Only 1 tiny pillow per side if the bed. (they did get us more when we asked) Lots of activities for The kids. Pool area is super busy but fun atmosphere. I would stay again and would recommend

Jacob, 2-night trip

4/10 Fair

Aug 27, 2025

⭐️⭐️ Beautiful hotel, but unacceptable service – no room cleaning for 2 nights I stayed at Hôtel Plaza Québec par JARO (August 21–23) and, unfortunately, what could have been a great experience was completely ruined by unacceptable service and a total lack of accountability. Despite staying two nights, our room was never cleaned — no fresh towels, no trash removed, no beds made. I reported this issue to two housekeeping staff members in the hallway, and then again at the front desk. I was ignored every time. No explanation, no apology, nothing. When I insisted on speaking to a supervisor (at 2:00 PM on the second day), I was told there was no supervisor available. No one even tried to resolve the issue or follow up. We were simply dismissed and treated with complete indifference. This level of service is unacceptable, especially for a hotel that presents itself as upscale. I’m requesting at least one night’s refund, as I paid for a full-service hotel via Expedia and did not receive basic housekeeping. It’s truly a shame, because the hotel itself is beautiful and well-equipped — with a pool, restaurant, and other great amenities. But none of that matters if guests are treated poorly and basic standards are not met. Until service improves, I cannot recommend this hotel, and I will be taking this issue up with Expedia for compensation.

Rosario, 2-night trip

6/10 Good

Sep 18, 2025

Average

Shower needs some love, all is loose and same with most electrical outlets, bring multi plugs. Restaurant is average. Bed is good though

Marc, 2-night trip

8/10 Very good

Sep 9, 2025

Good conditions at the hotel and its amenities. The room was nice, although some details were missed. Overall, a nice stay, might do it again

Viorel, 3-night trip

10/10 Exceptional

Sep 1, 2025

Tropical Wonderful

The decor is amazing. The staff are polite. The rooms are clean and the food is good and they have live music. I always choose a room with a view of the plants and shrubs and a little balcony seating area. The down side is that the pool area gets very noisy.

Betty Ann, 2-night trip

10/10 Exceptional

Aug 29, 2025

Swimming pool , hot tub and food was delicious best Caesar salad

Troy, 1-night trip

8/10 Very good

Nov 7, 2025

It’s was great

Jean-Sébastien, 1-night trip

6/10 Good

Dec 9, 2025

The staff was courteous but the room was small and needed to be upgraded. We could see that the sofa and the bathroom were old

Adnane, 1-night trip

6/10 Good

Dec 4, 2025

The room was fine but some of the furniture was worn/ripped.

rachael, 2-night trip

8/10 Very good

Nov 10, 2025

Very good

Lokkei, 1-night trip

8/10 Very good

Nov 30, 2025

parking was an issue, must have been a party somewhere in the hotel registration was a surprise at 17:00, many people waiting

Jean Pierre, 1-night trip

Hôtel Plaza Québec par JARO

Choose dates to view prices

Photo gallery for Hôtel Plaza Québec par JARO

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

Check availability for these dates

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

Highlights

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

Highlights

View all photos for Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Highlights

View all photos for Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

Highlights

View all photos for White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Highlights

View all photos for Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Highlights

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

Highlights

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

Highlights

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Highlights

View all photos for Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

Highlights

View all photos for Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

Highlights

View all photos for Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

Highlights

View all photos for Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Highlights

View all photos for Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

Highlights

Similar properties

Hôtel Québec Inn par JARO

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Hôtel Plaza Québec par JARO

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Pets

Internet

Parking

Other information

Property amenities

Food and drink

Traveling with children

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

Sleep well

Freshen up