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HGU New York

4.0 star property
Luxury hotel with 2 bars/lounges, near Empire State Building

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Photo gallery for HGU New York

Cozy retreat with a large bed, tufted headboard, and plush throw blanket.
Stunning entrance with three arched doorways, ornate columns, and decorative moldings.
Relax in the stylish lounge area with sofas and armchairs arranged around a central table.
Cozy up by the fireplace in this elegant living room, featuring a marble fireplace, leather armchairs, and a round coffee table.
Relax in a shaded outdoor seating area surrounded by lush greenery and urban views.
In the heart of Manhattan, HGU New York offers an upscale retreat with a fireplace in the lobby and two bars to unwind. Take advantage of dry cleaning/laundry services, enjoy continental breakfast, or explore nearby Madison Square Park and Macy's. With free newspapers and a helpful staff that has left previous guests impressed.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (11)

  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Valet parking
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace
  • Front-desk safe
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Elevator
  • Minibar
$181 nightly
The total price is $212
Sep 1 - Sep 2
Total includes taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room

Highlights

Air conditioning
Refrigerator
TV
Premium bedding
Egyptian cotton linens
Bathrobes
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Egyptian cotton linens
Premium bedding
Bathrobes
Hair dryer
  • 120 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

8.2 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Egyptian cotton linens
Premium bedding
Bathrobes
Hair dryer
  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Egyptian cotton linens
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(58 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Egyptian cotton linens
Premium bedding
Bathrobes
Hair dryer
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(56 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Egyptian cotton linens
Premium bedding
Bathrobes
Hair dryer
  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hotel 32 32

  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk
8.0 out of 10, Very Good, 2,135 reviews
The price is $184
$157 nightly
$184 total
Total includes taxes and fees
Aug 18 - Aug 19
Hotel 32 32
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About the neighborhood

Map
34 East 32nd Street, New York, NY, 10016

What's nearby

  • Empire State Building - 3 min walk - 0.3 km
  • Macy's - 8 min walk - 0.7 km
  • Grand Central Terminal - 11 min walk - 1.0 km
  • Chrysler Building - 11 min walk - 1.0 km
  • Times Square - 14 min walk - 1.2 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • LaGuardia Airport (LGA) - 25 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • Newark Liberty Intl. Airport (EWR) - 41 min drive
  • John F. Kennedy Intl. Airport (JFK) - 45 min drive
  • New York W 32nd St. Station - 6 min walk
  • Grand Central - 42 St. Station - 10 min walk
  • Penn Station - 14 min walk
  • 33 St. Station (Park Av. S) - 1 min walk
  • 28 St. Station (Park Av. S) - 6 min walk
  • 28 St. Station (Broadway) - 8 min walk

Restaurants

  • ‪Sweetgreen - ‬2 min walk
  • ‪Wolfgang's Steakhouse - ‬2 min walk
  • ‪Her Name Is Han - ‬2 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

HGU New York

HGU New York offers a fantastic location, putting you just a 5-minute walk from 5th Avenue and Empire State Building. You can relax with a drink at one of the 2 bars/lounges, and the restaurant is the perfect spot to grab a bite to eat. This luxurious hotel is also within just a 10-minute walk of Herald Square and Macy's. Fellow travelers like that it's only a short walk to public transportation: 33 St. Station (Park Av. S) is steps away and 28 St. Station (Park Av. S) is 6 minutes.

Languages

Arabic, Chinese (Mandarin), English, French, Japanese, Korean, Polish, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 90 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-in available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 30 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 60 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11 AM
  • 2 bars/lounges
  • Restaurant

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1905
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Beaux Arts architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Refrigerator

More

  • In-room safe

Special features

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 28.69 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 25 for adults and USD 25 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 200 per accommodation, per stay

Parking

  • Valet parking costs USD 60 per night

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

Frequently asked questions

Does HGU New York offer free cancellation for a full refund?

Yes, HGU New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at HGU New York?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 30 lbs per pet. There's a charge of USD 200 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at HGU New York?

Yes. Valet parking costs USD 60 per night.

What are the check-in and check-out times at HGU New York?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and contactless check-out are available.

Is there an onsite casino at HGU New York?

No, this hotel doesn't have a casino, but Resorts World Casino (18-min drive) is nearby.

What is there to do at HGU New York and nearby?

HGU New York has 2 bars.

Are there restaurants at or near HGU New York?

Yes, there's an onsite restaurant.

What's the area around HGU New York like?

HGU New York is in Manhattan, a short 1-minute walk from 33 St. Station (Park Av. S) and 4 minutes' walk from 5th Avenue. Travelers say that the hotel is in a great location.

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HGU New York Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Bathroom
Restaurant
Lobby
Bar
Boutique hotel
Coffee

Reviews

10/10 Exceptional

Slept so well

It was a lovely stay. The room was small but the bed was super comfortable and huge! Easy to get out and walk and there is a cafe downstairs.
Jessica, 2-night trip

10/10 Exceptional

I really enjoyed my stay at this hotel. It's a small property with not too many guests, which makes it feel very peaceful. Many of the rooms have windows facing the inside of the building, so it's wonderfully quiet. The staff were extremely kind and even allowed us to check in earlier than scheduled since our room was already ready. There's also a café in the lobby that opens very early, which was perfect for starting the day. The location is perfect - close to everything, yet still quiet and relaxing.
Nadia, 1-night trip

10/10 Exceptional

Super comfy king bed

Loved the layout of the room. Had a small separate living area from our bedroom. King bed was super comfortable.
Vanessa, 1-night trip

10/10 Exceptional

Our stay was amazing. The hotel room was perfect and it was so close to everything.
Kirsten, 2-night trip

10/10 Exceptional

The hotel was great. The staff were friendly and accommodating. Very clean. Close to all the areas we needed to get to. Would definitely stay here again on our next trip back to NYC.
3-night trip

8/10 Very good

It was clean and relatively nice.
Ellen, 1-night trip

10/10 Exceptional

Great for no frills with beautiful room.

Everything was excellent, but it’s very no frills. No amenities apart from a small roof terrace. We were barely there, and the time we did spend was very good because the room was so nice. Small, but very nice.
Brandon, 2-night trip

2/10 Poor

Poor bathroom

Bathroom was not clean, and was not flushing. Maintenance didn’t come to fix it for hours.
Raghubar, 1-night trip

8/10 Very good

Satisfied! Would stay again

Perfect for our one night stay, our room was very quiet you would have no idea you’re in NYC.
Vanessa, 1-night trip

10/10 Exceptional

Wonderful stay- perfect location
Andrea, 6-night trip

10/10 Exceptional

A lovely hotel in NYC. Ideal for business. The staff were kind and welcoming, the room was clean and comfortable and the amenities were nice. I enjoyed it.
Kevin, 1-night trip

8/10 Very good

Great stay!
Merinda, 1-night trip

4/10 Fair

Disappointed Stay

The water pressure in our room was horrible, I complained about three times and nothing was done. Our refrigerator made a lot of noise. I come to NYC twice a year for business and I can in advance and request a room that I have stayed in before that was decent but they didn't accommodate. I stay at the hotel for the location only. Also, the rooms don't have enough outlets for today's day and age when we have to charge our devices, etc... The outlets that do exist are occupied with the lighting in the rooms.
Shahrzad, 9-night trip

10/10 Exceptional

Very nice small hotel. Super staff, cosy rooms.
Rosa, 7-night trip

6/10 Good

The room was very small but clean comfortable bed
Anthony, 1-night trip

6/10 Good

The AC didn't seem to be effective.
5-night trip

10/10 Exceptional

The hotel was in a very central spot and very near to the Empire State Building - ideal for the metro connections and for visiting all areas of manhattan. The hotel was Modern and the room had the biggest and comfiest bed ( the rooms were cleaned daily) the shower was large and the room was lovely.
Cemaliye, 6-night trip

10/10 Exceptional

It was a very good stay with a friendly crew
Ouahid, 2-night trip

6/10 Good

Mixed Review - emails not answered

The first night was not great, the smoke detector emitted a high pitched noise every 20 seconds through the night, disturbing our sleep. Unfortunately there were no other rooms for us to be put in for the night and I have tried to get a refund for that night however, my emails are not being answered. The rest of the stay was decent, once the smoke detector battery had been fixed. The staff were friendly however, only the general manager could issue my refund and she is not replying back to me.
Zahra, 4-night trip

10/10 Exceptional

Great stay, staff were great. Thanks HGU for a great holidays.
Matthew, 5-night trip

8/10 Very good

7 Night Solo City Break

I chose this hotel from a well travelled family member recommendation. It was without doubt in an excellent location! Entrance to the subway was 100m away and it was a 10 minute walk from Grand Central. Empire State Building was equally a 10 minute walk. The bed was very comfortable and they service you room daily as standard, unlike other local hotels! I was staying for 7 nights and if I had to pick a negative it would be the insistance of a credit/debit card to the tune of $400 on arrival or they would not release the room to me, even though they had been paid through this site a fortnight in advance. I was informed that $200 was for the 'Locally collected mandatory fees/taxes*' on top of the similar amount already paid on purchase. The second $200 on top of the mandatory fees was for the security deposit. Just be sure your card can withstand such a hit on arrival or you may have difficulty. I was informed on leaving that the $200 security deposit would be returned to me via transfer and if it is an international bank account then it could take upwards of 3 weeks. A lovely hotel in a central location.
Nice rooftop area, it's not a bar. You can purchase one of 4 or 5 items from reception but you may wish to bring you own.
Paul, 7-night trip

10/10 Exceptional

I dont understand the low ratings for this hotel. But when my wife and I did an unplanned trip to nyc, we booked this hotel and it was amazing. Cant complaint about anything except the sink was too big that it was way too close to the toilet, forcing you to learn a bit forward when you sit on it. Other than that, the room was client and comfortable, the location was amazing. Most important of all was the staff.
Stanley Adamson, 3-night trip

6/10 Good

It’s ok

The bathroom is very bad, smelly and the shower doesn't produce much water.
Luciano, 6-night trip

6/10 Good

Pictures looked much nicer in booking than the actual property
kaitlyn, 1-night trip

8/10 Very good

Easy walk to shops and stores as well as the train station. It’s close to Korean town but not directly in it. I’d stay here again.
Jennifer, 3-night trip