Experience modern comforts at Hotel Serrano, where breakfast buffets and international cuisine come together. Enjoy a workout in the gym, explore the arcade/game room or unwind with a drink from the bar while connected to in-room WiFi. Guests have praised the helpful staff for making their stay unforgettable.
Hospital da Criança e do Adolescente - 3 min drive - 2.7 km
Federal University of Campina Grande - 4 min drive - 3.1 km
Getting around
Campina Grande (CPV) - 25 min drive
Joao Pessoa (JPA-Presidente Castro Pinto Intl.) - 96 min drive
Campina Grande (Velha) Station - 21 min walk
Pocinhos Station - 32 min drive
Restaurants
Malibu Restaurante - 5 min walk
Praça de Alimentação - 6 min walk
São Braz Coffee & Chopp - 4 min walk
Moenda - 4 min walk
Bistrô das Artes - 1 min walk
About this property
Hotel Serrano
When visiting Campina Grande, Hotel Serrano is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Serrano, which serves international cuisine and is open for dinner. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
65 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Pool table
Working away
Business center
Meeting rooms
Conference space (4306 square feet)
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 1975
Television in common areas
Fitness center
Arcade/game room
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible registration desk
Grab bar near toilet
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Separate sitting area
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
Serrano - This restaurant specializes in international cuisine and serves dinner and light fare.
Fees & policies
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Serrano Campina Grande
Serrano Campina Grande
Hotel Serrano Hotel
Hotel Serrano Campina Grande
Hotel Serrano Hotel Campina Grande
Frequently asked questions
Does Hotel Serrano offer free cancellation for a full refund?
Yes, Hotel Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Serrano?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Serrano?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Serrano?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Serrano and nearby?
Hotel Serrano has a fitness center and an arcade.
Are there restaurants at or near Hotel Serrano?
Yes, Serrano offers international cuisine.
What's the area around Hotel Serrano like?
Hotel Serrano is a short 14-minute walk from Parque do Povo and 19 minutes' walk from Acude Velho.
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Reviews
Hotel Serrano Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
7.2
Location
9.4
Staff & service
8.8
Eco-friendliness
8.8
Property conditions & facilities
Reviews
8/10 Very good
Sep 6, 2023
Boa
Verified traveler
3-night trip
10/10 Exceptional
Aug 13, 2023
bom
atendeu as expectativas
JOSE BOAVENTURA
JOSE BOAVENTURA, 1-night trip
10/10 Exceptional
Aug 30, 2025
BOM E CONFORTÁVEL
Muito bom. Sempre retorno a este hotel.
paulla
paulla, 1-night trip
10/10 Exceptional
Aug 19, 2025
Clenilson
Clenilson, 1-night trip
10/10 Exceptional
Aug 9, 2025
FOOD
FOOD, 2-night trip
10/10 Exceptional
Aug 2, 2025
João B F Souza
João B F Souza, 1-night trip
8/10 Very good
Aug 2, 2025
Felipe
Felipe, 8-night trip
10/10 Exceptional
Jul 29, 2025
Sandra
Sandra, 3-night trip
10/10 Exceptional
Jul 22, 2025
itaisa
itaisa, 1-night trip
10/10 Exceptional
Jul 22, 2025
itaisa
itaisa, 2-night trip
10/10 Exceptional
Jul 21, 2025
Tudo correu bem, hotel muito bom e com bom Star. Café muito bom e bom quarto
silvio
silvio, 3-night trip
6/10 Good
Jul 17, 2025
Mônica
Mônica, 2-night trip
10/10 Exceptional
Jul 8, 2025
Daniela
Daniela, 4-night trip
10/10 Exceptional
Jul 1, 2025
Eduardo
Eduardo, 2-night trip
6/10 Good
Jun 28, 2025
O hotel tem boas instalações e uma equipe bastante gentil e prestativa. O café da manhã é maravilhoso, cheio de opções regionais. Quarto espaçoso e confortável. De negativo: o Wi-Fi é inviável, funcionando bem apenas nas áreas comuns. E a água do banheiro demorava horas pra aquecer: um desperdício ecológico para a sociedade, e econômico para o hotel. Também não são disponibilizados cobertores nos quartos apesar de estarmos na estação chuvosa do Nordeste.
Jedison
Jedison, 2-night trip
10/10 Exceptional
Jun 26, 2025
Hotel bom, ótimo café da manhã.
Herlyton
Herlyton, 1-night trip
6/10 Good
Jun 25, 2025
Ruim
Hotel de baixa qualidade para o preço, quarto pequeno e banheiro ruim e mal conservado.
Fiquei decepcionado com a localização. Lugar feio.
Jaqueline
Jaqueline, 2-night trip
10/10 Exceptional
Jun 21, 2025
Incrível
Jose Cesar da
Jose Cesar da, 1-night trip
10/10 Exceptional
Jun 20, 2025
Incrivelmente bem recebida.
Jaíra Moura de
Jaíra Moura de, 1-night trip
8/10 Very good
Jun 19, 2025
Herlyton
Herlyton, 1-night trip
6/10 Good
Jun 18, 2025
O café da manhã e o atendimento foram os pontos positivos da estadia, muito bons, porém a estrutura do hotel, localização e quarto foram ruins. Em uma das noites caiu um batente da porta do banheiro, no outro dia fizeram o reparo e deixaram o quarto sujo. A limpeza em geral deixou muito a desejar. A localização não é segura, inclusive pessoal da recepção indicava não sair a pé na redondeza.
Andres
Andres, 2-night trip
10/10 Exceptional
Jun 17, 2025
Limpo, bem localizado e com café da manhã legal. Atendeu as expectativas para uma estadia rápida.
Mayara
Mayara, 1-night trip
10/10 Exceptional
Jun 16, 2025
Francisco Ricardo
Francisco Ricardo, 3-night trip
10/10 Exceptional
Jun 16, 2025
Hotel limpo, café da manhã com muitas opções, funcionários cordiais e prestativos