Experience the warm hospitality of Hotel Emma, where a delicious breakfast buffet and free in-room WiFi set the tone for a relaxing stay. Enjoy bike rentals, explore nearby attractions, or unwind on the tranquil terrace.
When visiting Östersund, Hotel Emma is a great choice to consider. Free perks include buffet breakfast daily and WiFi. Fellow travelers say great things about the helpful staff.
Languages
English, Swedish
At a glance
DONE
Hotel size
18 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
The front desk is open Monday - Friday (6 AM - 10:00 PM) and Saturday - Sunday (7:30 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside front desk hours will receive a text message with key retrieval instructions.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Specific rooms only*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
Offsite parking within 246 ft (SEK 145 per day); reservations required
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Access to nearby health club
Skiing nearby
Windsurfing nearby
Working away
Business center
Meeting room
Services
Concierge services
Laundry facilities
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Elevator
Handrails in stairways
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Children & extra beds
Cribs/infant beds are available for SEK 75 per night
Rollaway beds are available for SEK 375.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of SEK 135 per pet, per night
Parking
Parking is available nearby and costs SEK 145 per day (246 ft away)
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number CHE-115.256.336
National rating
Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.
Also known as
Hotel Emma Östersund
Hotel Emma Ostersund
Emma Östersund
Hotel Emma Östersund
Emma Östersund
Hotel Hotel Emma Östersund
Östersund Hotel Emma Hotel
Emma
Hotel Hotel Emma
Hotel Emma Hotel
Hotel Emma Östersund
Hotel Emma Hotel Östersund
Frequently asked questions
Does Hotel Emma offer free cancellation for a full refund?
Yes, Hotel Emma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Emma?
Yes, dogs are welcome. There's a charge of SEK 135 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Hotel Emma?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Emma and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for fishing and windsurfing. Hotel Emma also has access to a nearby health club.
What's the area around Hotel Emma like?
Hotel Emma is a short 4-minute walk from Östersund Västra Station and 4 minutes' walk from Ostersund Town Hall.
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Hotel Emma Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Good
Jul 2, 2025
Frendly staff.
Sergey
Sergey, 1-night trip
10/10 Excellent
May 1, 2024
Dry nice hotel , friendly helpful staff . Excellent breakfast
Glynis
Glynis, 6-night trip
8/10 Good
May 13, 2025
Really quaint property located in shopping district.
The breakfast they offered was great and so was the staff.
Negative: we parked where we understood was an allowed space in parking garage nearby but got a 600 krona ticket.
Jill
Jill, 1-night trip
8/10 Good
Jun 19, 2025
Ok, but not more. Need som renovation. Small breakfast room. Friendly atmosphere.
Johnny
Johnny, 1-night trip
10/10 Excellent
Apr 27, 2025
Quant hotel and gave a wonderful Swedish atmosphere. The only problem is parking is
Janice
Janice, 1-night trip
10/10 Excellent
Jun 19, 2023
Would like elevator service to street level and electrical outlet in bathroom
Loisann
Loisann, 2-night trip
8/10 Good
Jul 13, 2025
Nettes kleineres Hotel mitten in der Stadt (Fussgängerzone) dadurch kein Autolärm, alles leicht zu erreichen Bahnhof nur den Berg hoch oder runter, gutes Frühstück mit vielen selbstgemachten Produkten
Michael
Michael, 2-night trip
10/10 Excellent
Jun 21, 2025
Check in easy. Frühstück fantastisch. Personal sehr freundlich und kompetent. Alle Wünsche wurden berücksichtigt. Jederzeit gerne wieder. Ich kann Emma uneingeschränkt weiter empfehlen.
Elisabeth
Elisabeth, 2-night trip
10/10 Excellent
May 6, 2025
Verified traveler
1-night trip
10/10 Excellent
Apr 8, 2025
Marite
Marite, 2-night trip
10/10 Excellent
Mar 31, 2025
Tor
Tor, 2-night trip
10/10 Excellent
Mar 24, 2025
Jenny
Jenny, 4-night trip
8/10 Good
Mar 23, 2025
Jeomana
Jeomana, 2-night trip
10/10 Excellent
Mar 23, 2025
Hans
Hans, 1-night trip
10/10 Excellent
Mar 21, 2025
Verified traveler
1-night trip
10/10 Excellent
Mar 21, 2025
Det var helt ok, rummet rent. Bra läge, frukosten var bra,
Carina
Carina, 1-night trip
8/10 Good
Mar 9, 2025
Mogens
Mogens, 4-night trip
10/10 Excellent
Mar 8, 2025
Trevligt bemötande, allt vi behövde fanns tillgängligt.
Kan rekommendera detta trivsamma äldre hotell som ligger central på gågata.
Lillian
Lillian, 1-night trip
6/10 Okay
Mar 5, 2025
Mkt god service med ett extra plus för rabatter på närliggande butiker och restauranger.