Is parking offered on site at Aura Tachibana?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Aura Tachibana?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Aura Tachibana and nearby?

Onsite recreation at Aura Tachibana includes hot springs. Enjoy amenities like a sauna and a garden.

Are there restaurants at or near Aura Tachibana?

Yes, there are 2 onsite restaurants.

What's the area around Aura Tachibana like?

Aura Tachibana is a short 9-minute walk from Hakone Yumoto Station and 18 minutes' walk from Tenzan Onsen.

Aura Tachibana, Hakone: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Dec 18, 2025

This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.

Sally, 2-night trip

10/10 Exceptional

Sep 18, 2025

We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating. The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains. Our room had a private onsen which was great to have

Philip, 1-night trip

10/10 Exceptional

Sep 14, 2025

This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.

Mayuresh, 3-night trip

10/10 Exceptional

Jul 23, 2025

We really enjoyed our stay here. The staff were amazing! My family and I felt like kings and queens. The property is charming, clean, private and well taken care of. We had two rooms one with the onsen and one traditional japanese room for our adult children. All four of us cant talk highly enough about our stay and experience here.

Glenda, 2-night trip

10/10 Exceptional

Apr 16, 2025

We had an amazing stay at Aura Tachibana - super friendly and extremely helpful staff. The food at the hotel was amazing, and the Onsen experience along with some of the most amazing views of beautiful Hakone mountain line - this is a must experience if you are planning to visit Hakone area!

MIRAT, 1-night trip

10/10 Exceptional

Jan 27, 2025

Lovely relaxing stay

Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.

Michelle, 1-night trip

10/10 Exceptional

Oct 20, 2024

Best stay!

Amazing stay! Hotel room was wonderful with private onsen, great view, wonderful in-room amenities and meal service was one of the best in our lives

Hany, 1-night trip

10/10 Exceptional

Oct 20, 2023

Had a great stay. Was well kept and clean.

Luke, 1-night trip

10/10 Exceptional

Apr 9, 2024

Excellent staff and service

Amanda, 2-night trip

10/10 Exceptional

Dec 24, 2024

Traditional Japanese style hotel with public beautiful onsen and Japanese multi course breakfast is amazing. Everyone is very polite and friendly. Also very helpful. Highly recommend.

Jacqueline, 1-night trip

8/10 Very good

Mar 26, 2025

Okay onsen

The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.

Benjamin, 2-night trip

10/10 Exceptional

Mar 29, 2024

The Ryokan was beautiful and relaxing. The rooms were comfortable and staff was very helpful and accommodating. My most favorite memory of my trip. I hope to be back again one day.

Xuan-My, 1-night trip

8/10 Very good

Dec 23, 2023

Has private bath . Good breakfast

Hoi Ying, 1-night trip

10/10 Exceptional

Oct 19, 2024

Extremely helpful staff. Beautiful, large room. We had a room with a private bath, with an amazing view of the mountains. The breakfast was luxurious, far more than I was expecting. The staff was fantastic. Very friendly and very helpful. I would love to come back.

Jeremiah, 1-night trip

8/10 Very good

Apr 15, 2024

Breakfast and dinner was excellent. Staff was really polite and helpful. On site onsen was a bonus. My only criticism would be the room was too hot as it was a central control system for the whole hotel. Note it is an up hill walk to the hotel

Susan Khinh, 1-night trip

8/10 Very good

Sep 21, 2024

The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.

Chris, 2-night trip

8/10 Very good

Sep 25, 2024

Amazing service

Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!

Janna, 1-night trip

8/10 Very good

Jan 18, 2025

Amazing hotel combined traditional with modernness. We had a large tatami room with regular beds and a Japanese futon bed. It was large and comfortable. Breakfast was Japanese style which we loved. Our daughter however, can not get past eating rice and fish for breakfast. The hotel is not conveniently located, not easily walkable from the train train station. The hotel offers a shuttle bus that takes you to and from train station but stops at 5 pm. You will have to take a taxi, if you return late from Hakone, which costs 600 yen. Otherwise, we loved the stay.

Geoffery, 2-night trip

4/10 Fair

Nov 24, 2024

The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.

Jonathan, 2-night trip

4/10 Fair

Sep 16, 2025

Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.

Louis, 2-night trip

10/10 Exceptional

Sep 6, 2023

Spacious room with nice cuisine and great views

It’s a wonderful hotel with spacious rooms. The traditional dinner was splendid while the breakfast buffet offers a great variety of food with some uncommon delicacies. The environment is also comfy with great views. It’s just that not so convenient in terms of its location. Takes a 10-min slightly uphill walk from the train station. Can be tiring in summer. However, shuttle bus service can be arranged in fact. Can ask for help with the arrangement at the information center on the ground floor near the bus terminal. The staff are kind and helpful.

1-night trip

10/10 Exceptional

Oct 6, 2023

The staff are very helpful and friendly, dinner and breakfast was great. The private room onsen was amazing which is reccomended for first timers or people who just too shy to go to the public bath.

Cheuk Wah, 1-night trip

10/10 Exceptional

May 11, 2025

Dinner and breakfast were very good in terms of presentation and taste.

Vincent, 1-night trip

10/10 Exceptional

May 16, 2025

Impeccable services from hotel staffs. However, the property needs renovation.

Chung, 2-night trip

10/10 Exceptional

Sep 23, 2024

It was a lovely ryokan with staff that made you feel right at home. The rooms were spacious and the onsen pools were relaxing and well maintained. We thoroughly enjoyed our meals which were a highlight of our stay!

Mary, 3-night trip

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