The hotel was clean and the staff generally friendly, contributing to a comfortable and pleasant stay. Its location was a major highlight—just a short walk from Black Pork Street, numerous excellent local restaurants, and Jeju Airport—making it a convenient base for exploring the island.
One moment that stood out, however, was when I asked for help booking a rental car and was simply directed to search online. This felt a little dismissive, though it may have been due to a language barrier rather than a lack of willingness to assist.
There were a few other drawbacks worth mentioning. The timing of the pool maintenance was somewhat inconvenient, limiting guest access during the day. Basic amenities like toothbrushes were not provided complimentary and had to be purchased at reception—a practice that seems common across other accommodations I have stayed at, but still felt unusual compared to international norms. Additionally, while the hotel does feature a games room and gym, both facilities were noticeably outdated and would benefit from refurbishment to better meet modern expectations.
Overall, while not without its flaws, the hotel offers a solid and convenient option for travelers looking to explore Jeju.