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Krystal Urban Guadalajara

3.5 star property
Hotel with restaurant, near Minerva Roundabout

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Photo gallery for Krystal Urban Guadalajara

Junior Suite, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk
Lobby sitting area
Property entrance
Exterior
Room service - dining
VIP Access

Reviews

9.0 out of 10
Wonderful
In the heart of Guadalajara, Krystal Urban Guadalajara offers a warm welcome with a coffee shop and dry cleaning services. Guests can unwind at the 24-hour gym or take in city views from the terrace, while enjoying free WiFi and luggage storage.

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $92
includes taxes & fees
$77 per night
Apr 18 - Apr 19

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 279 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 549 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130

What's nearby

  • Minerva Roundabout - 18 min walk - 1.6 km
  • US Consulate General Guadalajara - 4 min drive - 3.1 km
  • Guadalajara Cathedral - 4 min drive - 3.9 km
  • Expo Guadalajara - 5 min drive - 4.2 km
  • Andares Shopping Center - 8 min drive - 7.0 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Super Salads - ‬1 min walk
  • ‪Royal Yak - ‬1 min walk
  • ‪Chili's - ‬3 min walk
  • ‪Vancouver Wings Minerva - ‬1 min walk
  • ‪La Vaca de Troya - ‬3 min walk

About this property

Krystal Urban Guadalajara

Krystal Urban Guadalajara puts you just a 5-minute drive from Expo Guadalajara and Avienda Chapultepec. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Minerva Roundabout and US Consulate General Guadalajara are just a 5-minute drive away. The helpful staff and location get good marks from fellow travelers.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 140 rooms
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient toilets only
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 305 for adults and MXN 218 for children
  • Early check-in can be arranged for an extra charge of MXN 400 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 500 (subject to availability)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Frequently asked questions

Does Krystal Urban Guadalajara offer free cancellation for a full refund?

Yes, Krystal Urban Guadalajara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Krystal Urban Guadalajara?

Sorry, pets aren't allowed.

Is parking offered on site at Krystal Urban Guadalajara?

Yes, there's free self parking.

What are the check-in and check-out times at Krystal Urban Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. There's a charge of MXN 400 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 500 (subject to availability). Contactless check-out is available.

Is there an onsite casino at Krystal Urban Guadalajara?

No, this hotel doesn't have a casino, but Majestic Casino (6-min drive) is nearby.

What is there to do at Krystal Urban Guadalajara and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Krystal Urban Guadalajara?

Yes, there's an onsite restaurant.

What's the area around Krystal Urban Guadalajara like?

Krystal Urban Guadalajara is in Zona Minerva, a short 15-minute walk from Avienda Chapultepec and 18 minutes' walk from Minerva Roundabout. Travelers say this hotel is in a good location.

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Krystal Urban Guadalajara Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Amazing place to stay
Gilbert, 1-night trip

8/10 Very good

Enjoyed our stay 😁
Enjoyed our stay. Rooms were clean. Towels good but a little tattered. Restaurant service was slow late afternoon but food was good. Good location!!
Raymond A, 3-night trip

10/10 Exceptional

Excelente
Ale, 1-night trip

8/10 Very good

Staff was friendly and hotel was close to popular attractions.
Laura, 2-night trip

10/10 Exceptional

Excellent facilities and the staff made a tremendous job all the time, daily housekeeping and excellent food service
Carlos, 5-night trip

10/10 Exceptional

My family and I, stayed at this beautiful hotel for 4 nights and we absolutely loved it! People are so friendly and attentive. The area is great and a lot of places are within walkable distance. I highly recommend this place!
Christopher, 4-night trip

10/10 Exceptional

Perfect
Jose Luis, 1-night trip

10/10 Exceptional

Best location and service
Salvador, 2-night trip

10/10 Exceptional

Loved the hotel and our room. Staff was very friendly and helpful. I will definitely return to this hotel.
Karla, 1-night trip

10/10 Exceptional

Good stay
Elizabeth, 2-night trip

10/10 Exceptional

I liked the property's friendly staff, hotel location and the breakfast buffet.
Silvia, 4-night trip

10/10 Exceptional

Excellent accommodation, clean and comfortable.
Daniel, 2-night trip

10/10 Exceptional

Good service clean room
WOOJIN, 1-night trip

10/10 Exceptional

Great location.
Great location and friendly staff. No pool on facilities or coin operated laundry.
4-night trip

10/10 Exceptional

Todo excelente
IRIS, 7-night trip

10/10 Exceptional

Was good very central. Easy to get Ubers
George, 3-night trip

10/10 Exceptional

Outstanding staff
David, 2-night trip

10/10 Exceptional

Nice place, clean.
JIN WOO, 1-night trip

8/10 Very good

walkable dining and shopping. More breakfast staff needed.
Azalia, 3-night trip

10/10 Exceptional

The area where is located
Sandra, 2-night trip

6/10 Good

Very well situated, within walking distance of restaurants, coffee shops and malls. I got a room in lower floors, from the window you can see the restaurant in the lobby. If the restaurant gets a little bit noisy you can hear it from the room.
Marco, 3-night trip

10/10 Exceptional

Very convenient!
Raquel, 2-night trip

10/10 Exceptional

excellent
ARACELI, 3-night trip

10/10 Exceptional

Nice room for rhe price little far from turist areas shower water pressure comes and goes no microwave but it was a nice stay concierge never brought us the list of tv channels no menu to order food from the room and we ask for some silverware and they never show up
Raul, 4-night trip

6/10 Good

Returning Client
This was my third time staying at Krystal Urban and for the first time, I was very disappointed. Our room was located on the second floor. As soon as you get off the elevator, there is a weird smell. We get to our room, and it smells like bleach! This is after arriving at our room at nearly 10 pm! How does the room still smell like bleach after so many hours? The floors were not swept. I am a person who walks barefoot and I felt the dirt on my feet. We only got 2 bath towels, no small towels or anything. The fridge was also taken out of the room, and the walls in the bathroom need to be cleaned or updated. There is also no bellman to help with the luggage. The super nice guy who used to work there is no longer there. I do not plan on returning to this hotel. My two previous stays were good. But this one was extremely disappointing.
Domenica, 3-night trip