Right in the heart of the city, Hotel Am Rathaus offers a warm welcome with a breakfast buffet and free in-room WiFi. Guests can stay up-to-date with newspapers and take advantage of tour assistance, luggage storage, while appreciating the helpful staff.
Heiliggeiststraße 1, Heidelberg, Baden-Württemberg, 69117
What's nearby
Marktplatz - 1 min walk - 0.0 km
Church of the Holy Spirit - 2 min walk - 0.2 km
Karl Theodor Bridge - 3 min walk - 0.3 km
Heidelberg Castle - 3 min walk - 0.3 km
University of Heidelberg Old Campus - 6 min walk - 0.6 km
Getting around
Mannheim (MHG) - 25 min drive
Heidelberg-Schlierbach/Ziegelhausen Station - 6 min drive
Heidelberg-Altstadt Station - 9 min walk
Neckargemünd Station - 10 min drive
Heidelberg Seegarten Tram Stop - 22 min walk
Restaurants
Brauhaus Vetter - 1 min walk
Cocodec - 1 min walk
Hans im Glück- Burgergrill - 2 min walk
Cafe Bar GRANO - 2 min walk
Café Gundel - 2 min walk
About this property
Hotel Am Rathaus
Hotel Am Rathaus offers a great location, putting you within a 15-minute walk of Heidelberg Castle. Free perks include WiFi, wired internet, and buffet breakfast daily between 7 AM and 11 AM. Fellow travelers say great things about the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
DONE
Hotel size
20 rooms
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–11 AM
Traveling with children
Children stay free (see details)
Services
Front desk (limited hours)
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Reception hall
Room amenities
Be entertained
36-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
More
Daily housekeeping
Fees & policies
Children & extra beds
Cribs/infant beds are available for EUR 11.0 per day
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Am Rathaus Heidelberg
Hotel Am Rathaus Heidelberg
Hotel Am Rathaus Hotel
Hotel Am Rathaus Heidelberg
Hotel Am Rathaus Hotel Heidelberg
Frequently asked questions
Does Hotel Am Rathaus offer free cancellation for a full refund?
Yes, Hotel Am Rathaus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Am Rathaus?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Am Rathaus?
Sorry, there's no onsite parking at Hotel Am Rathaus.
What are the check-in and check-out times at Hotel Am Rathaus?
Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 11 AM.
What's the area around Hotel Am Rathaus like?
Hotel Am Rathaus is in Heidelberg City Centre, a short 9-minute walk from Heidelberg-Altstadt Station and 10 minutes' walk from Heidelberg Castle.
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Hotel Am Rathaus Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Location
Service staff
Elevator
Breakfast
Room
Towns
Luggage
Accomodation Type
View
Old town
What guests liked
Good German breakfast with unlimited quantities and a substantial spread. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Very noce hotel, comfortable bed, very nice area and close to Heidelberg Castle.
Kathleen
1-night trip
10/10
This hotel was perfectly located between the castle and the bridge, on the Marktplatz. The staff was wonderful, helping us to find the parking garages and restaurants. We would stay there again. Beautiful city!
Janet
1-night trip
10/10
Friendly staff, great location!
John
1-night trip
10/10
Great value and location
James
1-night trip
10/10
Great location
Staff was very helpful and friendly
Monica
1-night trip
10/10
Great staff, very friendly. Breakfast and location we're both perfect.
Thomas
5-night trip
10/10
Amazingly friendly staff, convenient location in the old town. Would recommend!
Nathaniel
2-night trip
10/10
Little old fashion but very spacious and clean. Convenient location, many restaurants, bars and shops are walking distance. Breakfast was good.Staff was kind and friendly.
Alda
2-night trip
10/10
Great location, friendly staff. Quaint. My only complaint is there is no elevator and the stairs are narrow and steep.
Susan
1-night trip
4/10
The location was great, except it was on the corner of a busy restaurant and bar area, loud music and people all night, so not much sleep. The room was clean, except for a lot of stains on the carpeting. They need to start the breakfast earlier, most places start at 6:30 or 7:00. This place not until 8:00, we had an early flight so we missed out on breakfast. The Korean restaurant next door was good.
Lori
1-night trip
10/10
We had an excellent stay! The accommodations were spacious and comfortable. The location was wonderful. We even caught a glimpse of Sweden’s Queen Sylvia from our room window!
sara
1-night trip
8/10
the hotels good location compensates for the facilities and condition of the rooms. included breakfast and overall price performance is quite ok!
matthias
3-night trip
10/10
Right in the center of Old Town, Heidelberg. Within walking distance to the funicular to the castle. Night time the old town restaurants come alive. Architectural marvels everywhere in old town. Would definitely go back.
Karen
3-night trip
6/10
Staff and location great. The room it was old, not clean, not well conserve. Thanks to the location and the people that work there it was good.
Hugo a
2-night trip
6/10
Hotel Am Rathaus has old European charm which is to say small rooms, no elevators but great staff and breakfast. It was very noisy at night since Heidelberg is a university town and they like to party. Pretty much right outside the window. Parking is a quarter mile away and you have to drag luggage from there or nearest street access a block away. That would be over cobblestone too. The facility itself is charming and you can imagine Mark Twain staying there 150 years ago. Maybe during summer break.
Greg
2-night trip
10/10
We fell in love with this place. The staff was so accommodating, friendly, joyful!
The location is perfect to access the castle, shops and restaurants. Highly recommend it! We arrived too early to check in. The staff let us leave our luggage with them behind the desk.
Sara
1-night trip
10/10
In the heart of the city. Wonderful staff. Lovely breakfast. Facility is NOT handicap-accessible. It is within a two-minute walk of the Bergbahn to the castle and Bus 20 stop to/from the train station. American travelers be advised this is a fine place to stay if you are open to a comfortable, clean place to stay a night ot two.
Lara
1-night trip
8/10
The accommodation is very old and there is no lift for those with limited mobility. On the other hand: personnel is very friendly, room is very clean, decent breakfast and the location is perfect.
Ligia
10/10
This hotel is perfectly located for the Christmas market. This town is fantastic. The staff was unbelievably nice and very helpful. A couple of notes - 1 there is no elevator so be prepared to climb the steps with your bags. 2 - parking is not onsite. 3 - it is not easy to find this hotel due to very narrow roads and pedestrians. HOWEVER, once you are settled this place is awesome!
Shawn
8/10
No elevator makes it, needs a little effort to bring up the suitcases to the 4th floor :)
Thomas
1-night trip
6/10
On vacation and have stayed in 9 hotels throughout Europe. 6th floor up a tight spiral staircase. The place is old so of course no elevator . Crazy uneven floor with one bed that was way too low. Very nice helpful staff though and a good öbreakfast. Good location and historic so there’s bound to be glitches.
Carol
1-night trip
8/10
This is a "no--frills" but perfectly good hotel, situated very convenient for the Old Town and with a very good nearby bus service to/from the station.
It could on occasion be a bit noisy outside, but the double glazing was effective at keeping that to a subdued level. It's one problem is that for a a four-storey building it doesn't have a lift! But the very friendly and helpful staff were willing to help getting luggage up and down. There was plenty of choice with unlimited quantities for breakfast. We'd certainly stay again.
Margaret
2-night trip
6/10
Milan
1-night trip
8/10
Freundliche Mitarbeitende und sehr zentral
Michael
1-night trip
8/10
Insgesamt war das Hotel und auch das Zimmer sauber, das Zimmer kann aber eine kleine Renovierung gebrauchen. Die Lage des Hotels mitten in der Altstadt ist super! Das Personal war sehr freundlich und hilfsbereit. Auch das Frühstück war in Ordnung, es gab Kaffee, Säfte, Joghurt und auch Früchte. Allen in Allem ein guter Aufenthalt.