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Grand Mercure Lake Hamana Resort & Spa

4.0 star property
Hotel with restaurant, near Lake Hamana

Choose dates to view prices

Photo gallery for Grand Mercure Lake Hamana Resort & Spa

Seasonal outdoor pool
Lobby
Exterior
In-room safe, iron/ironing board, free WiFi, bed sheets
Flat-screen TV
Near Hamanako Garden Park, Grand Mercure Lake Hamana Resort & Spa offers a tranquil retreat. Relax in the indoor mineral hot spring (onsen), indulge in shopping on site, and unwind with spa services or by the garden.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Onsen
  • Spa
  • Pool
  • Non-smoking
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Seasonal outdoor pool
  • Children's pool
  • Spa services
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
$69 nightly
The total price is $76
Jun 27 - Jun 28

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 2 Twin Beds (Shower Booth)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds (Shower Booth)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Accessible

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Accessible

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Suite, 2 Twin Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, 2 Twin Beds

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 8
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 8
  • 3 Twin Beds

View all photos for Classic Suite, Multiple Beds (Japanese Western Style)

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, Multiple Beds (Japanese Western Style)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 7
  • 4 Twin Beds

View all photos for Classic Room, 1 Double Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Suite, 2 Twin Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, 2 Twin Beds

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Room with 2 single beds and 1 extra bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room with 2 single beds and 1 extra bed

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons

View all photos for Classic Room, Multiple Beds (Japanese Western Style)

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Multiple Beds (Japanese Western Style)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 9
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 3 Twin Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 3 Twin Beds

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 8
  • 3 Twin Beds

View all photos for Classic Room with 2 single beds and 2 extra beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds and 2 extra beds

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room with 2 single beds and 2 extra beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds and 2 extra beds

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake view

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Lake view

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 6
  • 4 Twin Futons

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Front of property

Richmond Hotel Hamamatsu

  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
9.0 out of 10, Wonderful, 473 reviews
The price is $56
$50 nightly
$56 total
Jun 22 - Jun 23
Richmond Hotel Hamamatsu
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About the neighborhood

Map
4396-1 Yamazaki, Yuto-cho, Chuo-ku, Hamamatsu, 431-0101

What's nearby

  • Lake Hamana - 1 min walk - 0.0 km
  • Hamanako Garden Park - 4 min drive - 2.4 km
  • Hamamatsu Flower Park - 11 min drive - 8.0 km
  • Hamanako Palpal Theme Park - 12 min drive - 8.7 km
  • Hamamatsu Museum of Musical Instruments - 17 min drive - 12.7 km

Getting around

  • Mt. Fuji - Shizuoka Airport (FSZ) - 69 min drive
  • Oitsu Station - 30 min drive
  • Shin-Toyohashi Station - 30 min drive
  • Toyohashi Station - 30 min drive
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪旬彩一徳 - ‬8 min drive
  • ‪魚勝 - ‬16 min walk
  • ‪DRINK&FOOD LEADER リーダー 弁天島店 - ‬5 min drive
  • ‪弁天島山本亭 - ‬4 min drive
  • ‪麺屋田力 - ‬4 min drive

About this property

Grand Mercure Lake Hamana Resort & Spa

Grand Mercure Lake Hamana Resort & Spa puts you within a 15-minute drive of Lake Hamana and Hamanako Palpal Theme Park. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a seasonal outdoor pool, a children's pool, and a garden.

All inclusive

All-inclusive room rates at Grand Mercure Lake Hamana Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 369 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must be at least 20 years to stay in a smoking room.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free train station shuttle from 2:00 PM to 5:00 PM
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant

Traveling with children

  • Children's pool

What to do

  • Hot springs
  • Shopping

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Seasonal outdoor pool
  • Arcade/game room
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3800 to 3800 for adults, and JPY 2000 to 2000 for children

Renovations and closures

This property is closed from February 9 2026 to February 9 2026 (dates subject to change).

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to August

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Hamanako Royal Hotel Hamamatsu
Hamanako Royal Hotel
Hamanako Royal Hamamatsu
Hamanako Royal
HAMANAKO Hotel Hamamatsu
HAMANAKO Hotel
HAMANAKO Hamamatsu
HAMANAKO
THE HAMANAKO
Mercure Hamana & Spa Hamamatsu
Grand Mercure Lake Hamana Resort Spa
Grand Mercure Lake Hamana Resort & Spa Hotel
Grand Mercure Lake Hamana Resort & Spa Hamamatsu
Grand Mercure Lake Hamana Resort & Spa Hotel Hamamatsu

Frequently asked questions

Is Grand Mercure Lake Hamana Resort & Spa currently open?

This property is closed from February 9 2026 to February 9 2026 (dates subject to change).

Is there a pool at Grand Mercure Lake Hamana Resort & Spa?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Grand Mercure Lake Hamana Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Mercure Lake Hamana Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Mercure Lake Hamana Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Grand Mercure Lake Hamana Resort & Spa and nearby?

Onsite recreation at Grand Mercure Lake Hamana Resort & Spa includes hot springs. Enjoy amenities like a seasonal outdoor pool, spa services, and an arcade. Grand Mercure Lake Hamana Resort & Spa also has a garden.

Are there restaurants at or near Grand Mercure Lake Hamana Resort & Spa?

Yes, there's an onsite restaurant.

What's the area around Grand Mercure Lake Hamana Resort & Spa like?

Grand Mercure Lake Hamana Resort & Spa is in Nishi Ward, a short 1-minute walk from Lake Hamana.

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Grand Mercure Lake Hamana Resort & Spa Reviews

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10

Welcome lounge and night lounge foods are delicious.
1-night trip

10/10

Excellent food on site
1-night trip

10/10

Nice clean and warm, room, friendly staff. Lovely breakfast
1-night trip

8/10

11th floor is newly renovated. Room is large and the lakeside view is manificent
1-night trip

8/10

The hotel is a bit old and could probably use a remodel. However the hotel is clean, has a nice onsen, and the customer service was very good. My kids also enjoyed the outdoor pool the resort has. I would stay again if I visited Hamamatsu again.
2-night trip

4/10

They server breakfast and lunch with no food options in-between. nothing at all the closest place to get food is a 7-11 that is quite a walk away. the pool is nice but shuts down frequently for no reason. they havea ping pong room but again it is only open fro a few hours after 3pm. therre is a lot of time with nothing do do with your kids which is not great.
4-night trip

6/10

廊下と部屋がタバコ臭くて辛かったです。 エアコンからもタバコの匂いが。 宿泊客の多さに対してエレベーターが少なく時間がかかった。 朝食は美味しかったですが、人が多くて取りづらかった。 お風呂も人が多かった。
1-night trip

8/10

1-night trip

8/10

サービス満点。接客、人によるがやや悪い。
1-night trip

10/10

部屋も清潔で部屋からの眺めもよく、スタッフさんも丁寧で良かったです。朝食ブュッフェも和洋食充実して美味しかったです。
1-night trip

8/10

1-night trip

8/10

1-night trip

6/10

2-night trip

8/10

ゴールデンウィークで沢山の人で賑わっていました。お風呂が混雑していたので、朝一番に入りました。ミストサウナを利用した際、朝一なのに髪の毛があちらこちらに、たくさん落ちていました。掃除をしていないと感じました。手桶で洗い流しました。 ラウンジのサービスは大変良かったです。飲み物や色々なおやつがあって、他にはないサービスだと思いました。
1-night trip

8/10

1-night trip

8/10

1-night trip

10/10

1-night trip

2/10

ちょっとひどすぎますね…値段相応ではない
1-night trip

8/10

1-night trip

10/10

1-night trip

10/10

3-night trip

10/10

お部屋も温泉も食事もとても良かったです。 平日だったので、混み合う感じもなかったです。 ただ部屋は禁煙でしたが、別の部屋からのタバコの匂いが常に廊下に充満してました。 それ以外はとても満足出来ました。
1-night trip

8/10

1-night trip

8/10

1-night trip

10/10

お部屋はゆったりとした広さがあり、朝食も美味しかったです。
1-night trip