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SureStay Hotel by Best Western Castro Valley

2.5 star property
Hotel in Castro Valley

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Photo gallery for SureStay Hotel by Best Western Castro Valley

Lobby
Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Located on the Strip, SureStay Hotel by Best Western Castro Valley offers a convenient stay with free breakfast and in-room WiFi. Unwind after a day of exploration knowing that helpful staff are available at the 24-hour front desk.

Reviews

7.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Free parking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (4)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
$90 nightly
The total price is $99
Jun 15 - Jun 16
Total includes taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Lobby

Comfort Inn Castro Valley

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 1,000 reviews
The price is $111
$101 nightly
$111 total
Total includes taxes and fees
Jun 15 - Jun 16
Comfort Inn Castro Valley
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About the neighborhood

Map
3954 E Castro Valley Blvd, Castro Valley, CA, 94552

What's nearby

  • Lake Chabot Spa - 4 min drive - 5.4 km
  • California State University East Bay - 7 min drive - 5.0 km
  • Oakland Zoo - 11 min drive - 14.6 km
  • Oakland Arena - 13 min drive - 20.2 km
  • Oakland-Alameda County Coliseum - 14 min drive - 20.6 km

Getting around

  • Oakland Intl. Airport (OAK) - 20 min drive
  • San Carlos, CA (SQL) - 27 min drive
  • Concord, CA (CCR-Buchanan Field) - 33 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 34 min drive
  • San Francisco Intl. Airport (SFO) - 46 min drive
  • Pleasanton Station - 15 min drive
  • Oakland-Jack London Square Station - 17 min drive
  • Fremont Station - 18 min drive
  • Castro Valley Station - 29 min walk

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪i-Tea - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Starbucks - ‬17 min walk

About this property

SureStay Hotel by Best Western Castro Valley

At SureStay Hotel by Best Western Castro Valley, you'll be within a 15-minute drive of Oakland-Alameda County Coliseum and Oakland Arena. Guests will have free perks like breakfast, WiFi, and self parking. Also, Oakland Zoo and San Francisco Premium Outlets are within a short drive. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 48 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free breakfast

What to do

  • Winery tours nearby

Services

  • 24-hour front desk

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

  • Breakage deposit: USD 150 per stay

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Castro Valley Inn
Castro Valley Inn
Surestay By Best Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel
SureStay Hotel by Best Western Castro Valley Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel Castro Valley

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Castro Valley?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Castro Valley?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Castro Valley?

Check-in start time: 3 PM; Check-in end time: 5:00 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What's the area around SureStay Hotel by Best Western Castro Valley like?

SureStay Hotel by Best Western Castro Valley is located on the Strip. Popular attractions include San Francisco Bay, which is 26 minutes away by car.

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SureStay Hotel by Best Western Castro Valley Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Restaurant
Breakfast
Grocery store
Service staff
Location
Store
Quiet - room
Bed
Value

Reviews

8/10

It was clean and comfortable.
1-night trip

10/10

I am very satisfied with my stay
1-night trip

2/10

My stay was absolutely terrible…I was placed in a non-smoking room that smelled like smoke; I was then changed rooms to where the tub and room fixtures were broken and dirty. I was again
2-night trip

10/10

Better than the photos. Room was clean and spotless!
1-night trip

10/10

Great place
1-night trip

10/10

The area and the staff was excellent.
2-night trip

8/10

It was good
2-night trip

10/10

Nice staff. Good breakfast! Close to freeway and to many stores.
1-night trip

8/10

Good stop for one night outside the bay area. Comfortably bed and plenty of breakfast.
1-night trip

10/10

Hotel host manager always has great customer service.
1-night trip

10/10

I’ve stayed at this location three times when I’ve visited my son at Cal Berkeley. The property is well maintained and staff are always welcoming. The manager is a nice gentlemen who provides good service. There is a Safeway supermarket across the street with a great deli of hot and cold foods. I will continue to stay here whenever I visit the East Bay Area.
1-night trip

10/10

We had a wonderful stay at the SureStay Hotel. It was quiet, the room was spacious, the bed very comfortable. Everyone working here was very helpful and kind.
2-night trip

10/10

Front desk staff very friendly and helpful.

10/10

My son attends UC Berkeley and we visited him for Parent’s Weekend and Homecoming. This hotel is 25 minutes away from Berkeley nestled in Castro Valley, a nice, safe and quiet town. The hotel manager and staff are welcoming and very friendly. I recommend this hotel.
2-night trip

10/10

Great customer service.
3-night trip

8/10

Nice stay!
1-night trip

8/10

please improve wifi service replace bath fan exhaust and heater friendly service thank you
1-night trip

8/10

Thank you for accommodations for my parents.
1-night trip

8/10

I was happy with the room and breakfast. I will stay again.
1-night trip

10/10

Convenience
3-night trip

10/10

Simple motel in a great neighborhood. The front desk was nice and quickly checked me in. Although outdated, the room was clean and did not smell.
1-night trip

10/10

The check in was swift, the service was genuinely friendly. The facilities are clean, comfortable, fresh smelling, but the walls are thin...conversations and outside traffic can disturb sleep. Otherwise, SureStay is a great place to spend the night on a trip.
1-night trip

8/10

Convenience
1-night trip

8/10

The young lady at the front desk was nice and helpful.
1-night trip

10/10

GROCERY near by
1-night trip