Located near Tower Bridge, Novotel London Canary Wharf Hotel offers an upscale eco-certified retreat. Start your day with a delicious breakfast at Canary Coffee, unwind in the sauna or take a refreshing dip in the indoor pool. With multilingual staff and free WiFi, this hotel's helpful team is on hand to make your stay unforgettable.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Connecting rooms available
Bar
Air conditioning
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Rooftop terrace
Breakfast available
Fitness center
Sauna
24-hour room service
Coffee shop/cafe
Business center
Meeting rooms
Terrace
Feel at home (6)
Children stay free
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Terrace
$155 nightly
The total price is $186
$186 total
Aug 28 - Aug 29
Total includes taxes and fees
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Superior Double Room, 1 Double Bed
Superior Double Room, 1 Double Bed
8.48.4 out of 10
Very good
44 reviews
(44 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
226 sq ft
Sleeps 2
1 Double Bed
View all photos for Superior Room, 2 Twin Beds, Accessible
Superior Room, 2 Twin Beds, Accessible
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
269 sq ft
Sleeps 2
2 Twin Beds
View all photos for Superior Twin Room, 2 Twin Beds
Superior Twin Room, 2 Twin Beds
8.68.6 out of 10
Excellent
4 reviews
(4 reviews)
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
226 sq ft
Sleeps 2
2 Twin Beds
View all photos for Studio, 1 King Bed
Studio, 1 King Bed
8.08.0 out of 10
Very good
4 reviews
(4 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
431 sq ft
Sleeps 2
1 King Bed
View all photos for Executive Room, 1 Double Bed (Premium)
Executive Room, 1 Double Bed (Premium)
8.48.4 out of 10
Very good
7 reviews
(7 reviews)
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Bathrobes
226 sq ft
City view
Sleeps 3
1 Double Bed
View all photos for Deluxe Twin Room
Deluxe Twin Room
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
226 sq ft
Sleeps 3
2 Twin Beds
View all photos for Executive Suite, 1 King Bed
Executive Suite, 1 King Bed
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
431 sq ft
1 bedroom
City view
Sleeps 2
1 King Bed
View all photos for Superior Double Room, 1 Double Bed, City View
Superior Double Room, 1 Double Bed, City View
8.48.4 out of 10
Very good
8 reviews
(8 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
226 sq ft
City view
Sleeps 2
1 Double Bed
View all photos for Superior Twin Room, 2 Twin Beds, City View
Novotel London Canary Wharf Hotel features a rooftop terrace and puts you within a 15-minute walk of Thames River. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this eco-certified hotel include an indoor pool, a sauna, and a snack bar/deli. The helpful staff and breakfast get great marks from fellow travelers. The property is just a short walk to public transportation: Heron Quays DLR Station is 6 minutes and South Quay DLR Station is 6 minutes.
Languages
English
At a glance
DONE
Hotel size
313 rooms
Arranged over 39 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekend mornings 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike storage
Romance packages
Facilities
Built in 2016
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness center
An indoor pool
Bicycle parking
Sauna
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Hardwood flooring in room
High pile carpet in room
Room amenities
Be entertained
55-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Canary Coffee - Onsite coffee shop.
BOKAN 37 - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
BOKAN 38 - This cocktail bar serves light fare only. Open daily.
BOKAN 39 - Onsite rooftop bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 25 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London
Frequently asked questions
Does Novotel London Canary Wharf Hotel offer free cancellation for a full refund?
Yes, Novotel London Canary Wharf Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel London Canary Wharf Hotel?
Yes, there's an indoor pool.
Are pets allowed at Novotel London Canary Wharf Hotel?
Yes, pets are welcome. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Novotel London Canary Wharf Hotel?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Novotel London Canary Wharf Hotel and nearby?
Novotel London Canary Wharf Hotel has an indoor pool and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near Novotel London Canary Wharf Hotel?
Yes, Canary Coffee offers international cuisine.
What's the area around Novotel London Canary Wharf Hotel like?
Novotel London Canary Wharf Hotel is a short 6-minute walk from Heron Quays DLR Station and 13 minutes' walk from Thames River. Travelers say that the hotel is in a great location.
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Novotel London Canary Wharf Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
View
Service staff
Breakfast
Location
Lobby
Restaurant
Bed
Bar
Food
What guests liked
Breakfast was a highlight of the stay with great options, views, and service. (23 reviews)
The rooftop bar and restaurant offered superb views and excellent dining experiences. (4 reviews)
The pool area was lovely and a nice bonus, with some guests describing it as incredible and a great addition to their stay. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jun 19, 2025
Nice stay, friendly staff, and quite area.
HALA
HALA, 1-night trip
10/10 Excellent
Aug 3, 2025
Very lavish and comfortable and room view is amazing. The hotel offers a pool and a sauna which we really enjoyed. The breakfast is very rich and tasty. Highly recommended.
Jean Paul
Jean Paul, 4-night trip
10/10 Excellent
Jul 21, 2025
Great hotel. Nice and clean
olasunbo
olasunbo, 3-night trip
10/10 Excellent
Jul 13, 2025
Perfect stay no problems and easy check in
F
F, 1-night trip
10/10 Excellent
Jun 8, 2025
Lovely hotel, staff are very helpful and breakfast was excellent
donna
donna, 1-night trip
8/10 Good
Jun 27, 2025
Great hotel for a business stay in Canary Wharf.
Sally
Sally, 1-night trip
6/10 Okay
Jul 4, 2025
Perfect area
Nada
Nada, 1-night trip
10/10 Excellent
Aug 1, 2025
Everything was very good except the TV was somewhat antiquated with slow internet.
Great service with friendly and attentive staff, rooftop bar and restaurant was excellent.
John
John, 2-night trip
10/10 Excellent
Jul 6, 2025
Good room
Saajan
Saajan, 2-night trip
10/10 Excellent
Jun 27, 2025
Great hotel with a pool and a sauna!
Beautiful rooms with a nice view on the Canary Wharf. We liked how clean and tidy it was.
I recommend this hotel to someone who would like a getaway from the daily routine with addition of amazing pool and gym.
Anna
Anna, 1-night trip
8/10 Good
Jul 14, 2025
I liked that it was quiet and close to canary wharf shopping. The rooms were not the most clean as carpet looked dirty.
Aayushi Dipakkumar
Aayushi Dipakkumar, 4-night trip
10/10 Excellent
Jun 25, 2025
Very good experience.
Sulaiman
Sulaiman, 1-night trip
6/10 Okay
Jun 2, 2025
I’ve been going for 2 years and the hotel and staff are brilliant it’s also a nice walk to the tube.
Melvin
Melvin, 3-night trip
10/10 Excellent
Apr 12, 2025
Lovely stay
Abigail
Abigail, 1-night trip
10/10 Excellent
Jun 13, 2025
Great design with rooftop bar amazing views over London
John
John, 2-night trip
10/10 Excellent
May 7, 2025
Amazing staff, clean, good service
Asim
Asim, 2-night trip
10/10 Excellent
Jun 6, 2025
everything was perfect.
a view from the 22nd floor is amazing
Cornelia
Cornelia, 1-night trip
6/10 Okay
Jul 29, 2025
Very bad mattress
Rezaul
Rezaul, 1-night trip
10/10 Excellent
Apr 6, 2025
Great hotel
Great hotel. We went to a concert and was easy to get to the O2
Nice and clean hotel and the staff were helpful and welcoming
Beverley
Beverley, 1-night trip
10/10 Excellent
Apr 24, 2025
Really enjoyed the stay. Hotel is 10/10 with incredible views of London. There’s not a lot of late night options around but there’s a handful of great restaurants for dinner options. Great stay for O2 arena events.
Evan
Evan, 4-night trip
10/10 Excellent
Apr 18, 2025
Nice environment
CHI WAI
CHI WAI, 3-night trip
10/10 Excellent
Jul 10, 2025
We stayed at this hotel for over five nights and had a pleasant experience. Although we didn’t use most of the facilities, the hotel is in a lovely neighborhood. It’s just a 7-minute walk to a shopping mall and the Underground, which made getting around very convenient.
The staff were friendly and helpful throughout our stay. One thing to note: there’s no washer/dryer on-site, and the laundry service that offered by the hotel is too expensive for us, so we googled and found an online laundry service called LaundryHeap and decided to give it a try based on the positive reviews. It was very convenient and reasonably priced at $2.99 per kg with delivery included. Overall, not bad at all.
We’d definitely choose to stay at Novotel again on our next trip to London.
E
E, 6-night trip
8/10 Good
May 2, 2025
The room was relatively clean. The rooftop had a beautiful view
Yui
Yui, 3-night trip
10/10 Excellent
Apr 6, 2025
Smooth check in and check out. Room was clean and quiet.
Victoria
Victoria, 1-night trip
6/10 Okay
May 28, 2025
Handy location and pleasant, efficient staff. The room was adequate but needs more attention to detail for the price point. Bed and bedding are thin, tired and more of a Travelodge standard, curtains don't close sufficiently to block out light, shower extremely low pressure, shower gel and other toiletries were not adequately stocked.