The staff were incredibly helpful and kinda. Answered my questions and helped us out when needed. The location was ideal, given the how hilly the city is it was. I’ve not to have to walk uphill at the end of the day and close to all major tourist attractions. However many of the amenities advertised were not available at the hoste. I.e the ac was out of commission, the rooms were very stuffy with no air flow, we had to leave our window open which brought in a terrible smell, when I asked for the hairdryer they only had the one and the previous person who had used it did not return it (not the hotels fault however they should have a system to track who used it last), the daily bed turn over was just them making the bed (and very poorly might I had the pillows were not even placed at the head of the bed), no clean towels even when asked, didn’t empty the trash bin, never refilled our water.