In Xalapa's vibrant heart, Gran Hotel Xalapa offers a unique blend of relaxation and adventure. Unwind in the garden, indulge in international cuisine at Mocafetos restaurant or take a dip in the outdoor pool with sun loungers.
Victoria No. 163 Esq. Bustamante, Centro, Xalapa, VER, 91000
What's nearby
Los Tecajetes Park - 3 min walk - 0.3 km
State Theatre - 8 min walk - 0.7 km
Juarez Park - 10 min walk - 0.9 km
Xalapa Cathedral - 12 min walk - 1.0 km
Paseo de los Lagos Park - 17 min walk - 1.4 km
Getting around
Xalapa, Veracruz (JAL-El Lencero) - 33 min drive
General Heriberto Jara Intl. Airport (VER) - 107 min drive
Xalapa Station - 17 min drive
Restaurants
Tom Mix - 4 min walk
El Asador - 5 min walk
La Toscana - 7 min walk
Restaurante Kondeza - 3 min walk
Mr. Pulpo - 2 min walk
About this property
Gran Hotel Xalapa
Gran Hotel Xalapa is a great choice for a stay in Xalapa. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mocafetos, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a children's pool are other highlights.
Languages
English, Spanish
At a glance
DONE
Hotel size
200 rooms
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out time is 1 PM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, covered onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's pool
Playground
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Banquet hall
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Pool hoist on site
Pool access ramp on site
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
Mocafetos - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Galeria - Onsite lobby lounge. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 185.00 for adults and MXN 110.00 for children
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 8 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Gran Hotel Xalapa
Gran Xalapa
Frequently asked questions
Does Gran Hotel Xalapa offer free cancellation for a full refund?
Yes, Gran Hotel Xalapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Gran Hotel Xalapa?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 8 PM.
Are pets allowed at Gran Hotel Xalapa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Gran Hotel Xalapa?
Yes, there's free self parking.
What are the check-in and check-out times at Gran Hotel Xalapa?
You can check in starting at 3 PM. Check-out time is 1 PM. Contactless check-out is available.
Is there an onsite casino at Gran Hotel Xalapa?
No, this hotel doesn't have a casino, but Big Bola Casino (8-min drive) is nearby.
What is there to do at Gran Hotel Xalapa and nearby?
Gran Hotel Xalapa has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Gran Hotel Xalapa?
Yes, Mocafetos offers international cuisine.
Does Gran Hotel Xalapa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Gran Hotel Xalapa like?
Gran Hotel Xalapa is a short 1-minute walk from Los Tecajetes Park and 11 minutes' walk from State Theatre.
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Gran Hotel Xalapa Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10
yes i like it
Gaby
2-night trip
4/10
Dated... REALLY dated... the rooms are big, but feel very old; the bathroom felt small and cramped, the beds may have been nice in the 80's, but I expected better in a hotel nowadays. The air conditioner was noisy, there were barely any electrical outlets in the room. And the worst was the internet, I tested it multiple times and I could never get more than 0.2mbps so completely unusable for modern work. The staff didn't seem service oriented at all, to the point that when I left on the second day of a 7 night stay, they didn't even ask or question it.
Carlos
7-night trip
8/10
Chris
1-night trip
10/10
Josue
1-night trip
8/10
SARA ALICIA
1-night trip
2/10
Nefasto servicio, más de una hora para la entrega de una habitación, me dieron una habitación que estaba ya asignada
JUAN ROBERTO
2-night trip
4/10
Tienen una discoteca que produce mucho ruido que se oye en todas las habitaciones, excepto las que dan a la calle, como si uno estuviera en la discoteca. Comienzan muy temprano, como a las 5, y no termina hasta las dos o tres de la mañana. En verdad el ruido es insoportable y no puedes descansar y mucho menos dormir
Alicia
2-night trip
8/10
JORGE HERNANDEZ
1-night trip
8/10
muy buen hotel
Rafael Andrés
2-night trip
4/10
Pues la atencion buena de la recepcionistas , pero las habitaciones terrible, huelen a humedad y las sabanas olian feo como si nonlas hubiesen cambiado
FRANCISCO JAVIER
1-night trip
8/10
Carlos
1-night trip
10/10
Sergio Juan
1-night trip
10/10
Esteban
1-night trip
2/10
Está bien.
Rodrigo
1-night trip
8/10
LORENA LOPEZ DE
1-night trip
8/10
Todo estaba genial hasta que empezó el karaoke, se terminó a las 2 am y parece que es algo recurrente en el lugar, pero fuera de eso, si llevas unos tapones de oído el lugar es excelente
Sofía
1-night trip
8/10
Enrique Manuel
2-night trip
8/10
Carlos Alberto
1-night trip
10/10
No tenía toalla en lavabo. No tenía tapete de salida de regadera. No tiene enchufe para computadora
ANTONIO
1-night trip
2/10
No
Efren
3-night trip
2/10
Esta muy descuidada
Carlos
1-night trip
10/10
David
2-night trip
10/10
Nada
Efren
3-night trip
6/10
La queja que puedo hacer es el pésimo servicio de INTERNET en casi todo el hotel, a excepción de algunos espacios al rededor de la alberca