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Hotel Allen

3.0 star property
Townsville motel with outdoor pool and bar/lounge

Choose dates to view prices

In the heart of North Ward, Hotel Allen offers a relaxed retreat with an outdoor pool and laundry facilities. Connect over drinks at the bar or challenge someone to a game on the billiards/pool table.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Laundry facilities
  • Non-smoking
  • Free parking
  • Air conditioning

Main amenities (11)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Bar/lounge
  • Air conditioning
  • ATM/banking services
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Refrigerator
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Cable TV service
  • Free self parking

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room

Bed sheets

Double Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room

Bed sheets

Standard Quadruple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Quadruple Room

Bed sheets

Quadruple Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Bed sheets

Triple Room

7.0 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

Bed sheets

Single Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio Suite

Bed sheets

Studio Suite

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Studio Suite

Bed sheets

Family Studio Suite

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Suite

Bed sheets

Suite

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Twin Room

Bed sheets

Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property
Civic Guest House - Hostel
  • Airport transfer
  • Parking available
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 153 reviews
$45 nightly
The price is $49
Dec 21 - Dec 22
Total with taxes and fees
Civic Guest House - Hostel
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About the neighborhood

Map
Eyre Street, North Ward, QLD, 4810

What's nearby

  • The Strand Beach - 3 min walk - 0.3 km
  • Queens Gardens - 3 min walk - 0.3 km
  • Strand Park - 6 min walk - 0.6 km
  • Townsville Sports Reserve - 10 min walk - 0.9 km
  • Castle Hill - 12 min walk - 1.0 km

Getting around

  • Townsville, QLD (TSV) - 11 min drive
  • Townsville Station - 7 min drive

Restaurants

  • ‪Tobruk Kiosk - ‬11 min walk
  • ‪Cafe Spuntino - ‬13 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Watermark Townsville - ‬8 min walk
  • ‪Tide Cafe - ‬1 min walk

About this property

Hotel Allen

When visiting Townsville, Hotel Allen is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at Hotel Allen Bistro, which serves breakfast. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 51 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 8 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Arrivals after midnight cannot be accommodated at this property.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge

What to do

  • Pool table
  • Beach nearby

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • An outdoor pool
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Hotel Allen Bistro - This bistro serves breakfast only. Guests can enjoy drinks at the bar.
Onsite venue #2 - sports bar. Open daily.

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for AUD 15 per stay
  • Rollaway beds are available for AUD 15 per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Allen North Ward
Allen North Ward
Hotel Allen Motel
Hotel Allen North Ward
Hotel Allen Motel North Ward

Frequently asked questions

Does Hotel Allen offer free cancellation for a full refund?

Yes, Hotel Allen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Allen?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Allen?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Allen?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Allen?

Check-in start time: 2:00 PM; Check-in end time: 8 PM. Check-out time is 10 AM. Contactless check-out is available.

What is there to do at Hotel Allen and nearby?

Hotel Allen has an outdoor pool.

What's the area around Hotel Allen like?

Hotel Allen is located near The Strand Beach in North Ward, a short 7-minute walk from Strand Park and 9 minutes' walk from Strand Waterpark.

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Reviews

Hotel Allen Reviews

7.6

Good

7.0

Cleanliness

7.8

Location

8.0

Staff & service

6.2

Eco-friendliness

6.2

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Shower
Location
Ice cream

Reviews

10/10 Exceptional

Friendly staff, quiet location and close to The Strand.
Stephen, 3-night trip

8/10 Very good

staff very friendly room was clean enjoyed my stay
Steve, 3-night trip

8/10 Very good

Staff were excellent, carpet and walls are worn but character of hotel was great. Would stay again
Stuart, 1-night trip

8/10 Very good

Great value for money, clean room and bathroom
Dane, 3-night trip

8/10 Very good

price of stay it is dated cool helpfull staff
ian, 4-night trip

8/10 Very good

Good rooms. good location
carol, 1-night trip

8/10 Very good

Great service, nice quite establishment. Food available at property.
Leon, 8-night trip

6/10 Good

Family room was basic but spacious, location is great. Cheap option to stay in Townsville city centre
Ina, 3-night trip

8/10 Very good

Was enjoyable
Nicholas, 1-night trip

6/10 Good

Convenient location, clean but old and fairly shabby bathroom fittings, basic beds etc. staff were unobtrusive. Guests enjoyed music available
Lynette, 2-night trip

6/10 Good

The shower curtain was dirty, the bed was comfortable. Close to the beach at a budget price. Good location.
Ryan, 1-night trip

10/10 Exceptional

Excellent staff,

8/10 Very good

Right next to Woolworths and some cafes/ small shops. Easy to find and park. Friendly and helpful customer service & hot shower.
Rachel, 1-night trip

4/10 Fair

Proximity to the beach was awesome. The room we had was dirty.
Evelyn, 1-night trip

6/10 Good

Very noisy room, some sort of motor almost constantly on outside rom ran all night. Good location.
Derek, 2-night trip

4/10 Fair

The staff were nice and accommodating as I had to alter my booking during a busy weekend for Townsville. The location was convenient, the stand is a nice place to stay, walking distance to everything we needed. The room itself needs renovations/repairs and was quite dirty.
Sam, 1-night trip

8/10 Very good

The bed was comfortable, the shower was hot and the jug and TV worked. What else do you need? All good!
Larry, 1-night trip

6/10 Good

Good value so close to The Strand but bed uncomfortable and room smelled stale and was in a generally poor state of repair. Restaurant food was good, however.
Terrence, 1-night trip

6/10 Good

Great location. Unable to lock window on arrival but it was fixed later in the day after we advised. While clean it could do with some paint and freshening up. Dinner meal was nice but they forgot to put in a few listed ingredients. We felt comfortable enough staying here for the price we paid.
Helen, 3-night trip

8/10 Very good

I love Hotel Allen but feel it is desperately in need of money being spent on it ie new paint, refurbishment etc. When it rained the window leaked on to the single bed in my room so I'm happy there was nobody sleeping in that bed. But otherwise it was quiet, clean, excellent location, enjoyed swimming in the pool. If I had the money I'd buy it myself, sitting on a gold mine in the location etc
ROBYN, 5-night trip

8/10 Very good

I was there for 5 nights. I found the staff to be quite friendly. Overall, I was happy with my stay. My only gripe is the cleanliness. There was hair all over the floor and toilet lid (I’m bald so I know it wasn’t mine!), and when I spoke to ‘housekeeping’ they directed me to the vacuum cleaner for me to clean it up. I just didn’t think I should have to do that considering I was the guest and I didn’t just pay for 1 night.
Alek, 5-night trip

6/10 Good

We loved the location. Shops across the road plenty of restaurants very close by and very short walk to the Strand. The staff were wonderful very helpful. The pool area was very nice. The food in the restaurant was amazing and meals were very big. The bad was the rooms they were awful. Paint peeling from the walls and ceilings. No towel racks, shower in a dreadful condition as was the handbasin, nowhere to put anything. The beds were quite old and not very comfortable.The jug in the room smelt of mould so we didn't use it.The whole room needed to be gutted and redone. Would we stay here again.NO. we checked out a day early and I was very surprised that they very kindly refunded our last night. So much to like at this place but the rooms leave so much to be desired.
Coralie, 6-night trip

10/10 Exceptional

Good Budget accommodation and convenient
Michelle, 1-night trip

10/10 Exceptional

Amazing place
Makka, 3-night trip

8/10 Very good

Older style hotel with all necessary amenities, in a great position and well priced.
Tash, 3-night trip