In the heart of the Smoky Mountains, Best Western Smoky Mountain Inn offers a warm welcome with continental breakfast and an outdoor pool. Stay connected with in-room WiFi, work out at the gym, or take advantage of 24-hour business center.
Blue Ridge Parkway Balsam Entrance - 6 min drive - 8.2 km
Lake Junaluska Golf Course - 7 min drive - 9.1 km
Lake Junaluska Conference and Retreat Center - 8 min drive - 9.4 km
Wheels Through Time Museum - 16 min drive - 12.7 km
Maggie Valley Festival Grounds - 16 min drive - 13.1 km
Getting around
Asheville Regional Airport (AVL) - 43 min drive
Restaurants
Taco Bell
Frog Level Brewing Co.
Cookout - 19 min walk
Blue Ridge Beer Hub - 5 min drive
Papas & Beer - 2 min drive
About this property
Best Western Smoky Mountain Inn
Enjoy your visit to Waynesville with a stay at Best Western Smoky Mountain Inn. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers love the helpful staff and location.
At a glance
DONE
Hotel size
58 rooms
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:00 AM
Working away
24-hour business center
Conference space
Services
24-hour front desk
Luggage storage
Facilities
Safe-deposit box at front desk
Picnic area
Fitness center
An outdoor pool
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Closed captioned TV
No elevator (single level property)
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
In-room safe
Connecting/adjoining rooms available
Fees & policies
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
BEST WESTERN Smoky Mountain
BEST WESTERN Smoky Mountain Inn
BEST WESTERN Smoky Mountain Inn Waynesville
BEST WESTERN Smoky Mountain Waynesville
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
Smoky Mountain Waynesville
Best Western Smoky Mountain Inn Hotel
Best Western Smoky Mountain Inn Waynesville
Best Western Smoky Mountain Inn Hotel Waynesville
Frequently asked questions
Is there a pool at Best Western Smoky Mountain Inn?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Smoky Mountain Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Smoky Mountain Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Smoky Mountain Inn?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Best Western Smoky Mountain Inn and nearby?
Best Western Smoky Mountain Inn has an outdoor pool and a fitness center, as well as a picnic area.
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Reviews
Best Western Smoky Mountain Inn Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Location
9.2
Staff & service
8.4
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
Breakfast was consistently good with many choices and friendly staff. (14 reviews)
Restaurants are conveniently located near the property. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
View
Bed
Breakfast
Location
Bathroom
Towns
Biscuits
Scenery
Reviews
8/10 Very good
Aug 16, 2025
Nice Mountain Lodging
Hotel is in a great location, and room was generally clean. There were some insects in the room that appeared. Overall a comfortable stay.
Harvey
Harvey, 2-night trip
10/10 Exceptional
Jul 27, 2025
Good place to stay
Very clean and friendly people. The pool was nice too. Would definitely recommend.
Ronald
Ronald, 2-night trip
10/10 Exceptional
Sep 6, 2025
Great value for your money.
Beautiful location, quiet, well-kept, and super-friendly staff. My son and I stayed here on an overnight trip to visit WCU as a potential college destination. It was a football weekend so we booked here instead of in Silva where we usually stay when we visited with his sister due to the steep rate hikes. We were not disappointed.
Andrew
Andrew, 1-night trip
8/10 Very good
Jul 14, 2025
Clean and comfortable rooms
Our stay was satisfactory. Beds and room were clean and comfortable.
My granddaughter enjoyed taking pictures of the beautiful scenery surrounding the hotel.
Lynn
Lynn, 3-night trip
10/10 Exceptional
Jul 6, 2025
One night stay traveling
John F
John F, 1-night trip
10/10 Exceptional
Jun 9, 2025
Super clean and friendly staff only 5 minutes from golf
Michael
Michael, 1-night trip
10/10 Exceptional
Jun 29, 2025
Beautiful view, clean, and comfortable bed
Verified traveler
3-night trip
10/10 Exceptional
May 11, 2025
Great getaway in the mountains and quiet location close to all things needed!
Tyler
Tyler, 2-night trip
10/10 Exceptional
Jun 2, 2025
Wonderful views and excellent service
Fridah
Fridah, 2-night trip
8/10 Very good
Jul 20, 2025
Wonderful check-in, friendly staff. Clean room in need of a little updating. Not bad for the price.
Scott
Scott, 1-night trip
10/10 Exceptional
Jun 19, 2025
The property was beautiful. It was very clean and well taken care of.
Pam
Pam, 2-night trip
10/10 Exceptional
Jun 18, 2025
Was really welcoming
lucy
lucy, 1-night trip
10/10 Exceptional
May 24, 2025
Very pleasant staff. Beds very comfortable. Nice breakfast buffet. Lovely setting and grounds.
George Ann
George Ann, 1-night trip
10/10 Exceptional
Mar 29, 2025
Staff is amazing I have stayed there again since this trip and just booked another one
Ashley
Ashley, 3-night trip
2/10 Poor
Sep 19, 2025
Don’t do it
When I arrived at 3:00 my room wasn’t ready and was told wouldn’t be for another hour. The place was a mess, run down, old. It actually looked like the motel from a horror film. Everyone was walking around smoking even though it said it was smoke free.
In short I couldn’t stay there one hour let alone all night.
Victoria
Victoria, 1-night trip
8/10 Very good
Mar 22, 2025
Friendly staff, clean room, very convenient location just off the highway… will stay there again
Eva
Eva, 1-night trip
10/10 Exceptional
Apr 25, 2025
Everyone was very kind very caring and it was just an overall very nice place to stay. We would stay there again.
Cindy
Cindy, 4-night trip
8/10 Very good
Jun 15, 2025
Clean nice place to stay. Only complaint is that at 8:30am there was no breakfast left and we were told it would not be refilled even though breakfast ends at 9:00
Miriam
Miriam, 3-night trip
10/10 Exceptional
Dec 21, 2024
Great stay!
Margaret
Margaret, 2-night trip
10/10 Exceptional
Jun 4, 2025
So clean & pretty inside and out! Absolutely beautiful mountain views..kind staff..good breakfast, waffle maker, cereal, toast, yogurt, fruit & more. Walmart & shopping & restaurants 5 minutes down the road. Felt very comfortable & safe during our stay :) Hope to go back one day!
Danielle
Danielle, 2-night trip
10/10 Exceptional
Mar 18, 2025
Very clean, friendly staff
Verified traveler
1-night trip
10/10 Exceptional
May 1, 2025
Great place and price
Clean, quick, efficient, and quiet. All the things you hope for in a stay. Easy to get to and close to restaurants.
Kristy
Kristy, 1-night trip
10/10 Exceptional
Mar 31, 2025
Easy access to the freeway. Close to the family I was visiting
Jane
Jane, 1-night trip
8/10 Very good
May 27, 2025
The room was big and beds are good and comfortable. The sink, bathtub and toilet seats were low like it was designed for children.
Breakfast can be called snacks.
The night clerks were nice and friendly.
Abraham
Abraham, 3-night trip
6/10 Good
Jul 22, 2025
Clean Place. Unfriendly staff
We enjoyed our stay here as far as the convenience and the Mountain View. However the staff was very unfriendly and unprofessional. Every time I asked for towels or wash cloths I was questioned on how many was in my room and they acted as if they didn’t want to help me. If you stay there you will want to avoid a lady named Angie. She is very rude and needs to be disciplined!