Nestled in the heart of Susanville, Surestay Plus Hotel by Best Western offers a warm welcome with full breakfast and Lumberjacks restaurant on site. Connect to WiFi in public areas, unwind by the seasonal pool or get some work done at the business center.
2785 Main Street, 2785, Susanville, CA, 96130-4741
What's nearby
Lassen County Fairgrounds - 5 min walk - 0.4 km
Roop's Fort - 4 min drive - 2.5 km
Lassen County Chamber of Commerce - 4 min drive - 2.5 km
Diamond Mountain Casino - 5 min drive - 3.5 km
Banner Lassen Medical Center - 6 min drive - 4.6 km
Getting around
Reno Tahoe Intl. Airport (RNO) - 90 min drive
Restaurants
Frosty Mill - 2 min drive
Starbucks - 8 min walk
McDonald's - 10 min walk
Courthouse Cafe - 5 min walk
Jack in the Box - 4 min walk
About this property
Surestay Plus Hotel by Best Western Susanville
Enjoy your visit to Susanville with a stay at Surestay Plus Hotel by Best Western Susanville. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lumberjacks, which serves American cuisine and is open for breakfast, lunch, and dinner. Fellow travelers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
82 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (2 total, up to 80 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6 AM–9:30 AM
Restaurant
Traveling with children
Children stay free (see details)
What to do
Yoga classes
Free use of nearby fitness center
Hiking/biking trails nearby
Mountain biking nearby
Working away
Business center
Computer station
Conference space
Services
24-hour front desk
Multilingual staff
Facilities
Terrace
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible parking
3 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Closed captioned TV
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free local calls
Food and drink
Refrigerator
Microwave
More
Access via exterior corridors
Guidebooks/recommendations
Special features
Dining
Lumberjacks - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge of USD 15.00 (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 75.00 per stay
Pets are allowed for an extra charge of USD 20.00 per pet, per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Trailside
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Inn Susanville
Best Western Trailside Susanville
Best Western Susanville
Best Western Trailside Hotel
Susanville Best Western
SureStay Plus Best Western Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville
Frequently asked questions
Is there a pool at Surestay Plus Hotel by Best Western Susanville?
Yes, there's an outdoor pool.
Are pets allowed at Surestay Plus Hotel by Best Western Susanville?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 20.00 per pet, per day, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Surestay Plus Hotel by Best Western Susanville?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Surestay Plus Hotel by Best Western Susanville?
Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 15.00 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Surestay Plus Hotel by Best Western Susanville?
No, this hotel doesn't have a casino, but Diamond Mountain Casino (4-min drive) is nearby.
What is there to do at Surestay Plus Hotel by Best Western Susanville and nearby?
Have fun with nearby activities like hiking and mountain biking. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool.
Are there restaurants at or near Surestay Plus Hotel by Best Western Susanville?
Yes, Lumberjacks offers American cuisine.
What's the area around Surestay Plus Hotel by Best Western Susanville like?
Surestay Plus Hotel by Best Western Susanville is located a short 7-minute walk from Lassen County Fairgrounds.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Surestay Plus Hotel by Best Western Susanville Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.8
Location
8.6
Staff & service
7.6
Eco-friendliness
7.8
Property conditions & facilities
What guests liked
Breakfast was a pleasant surprise, with many guests praising the complimentary options at the on-site restaurant. (36 reviews)
Parking was easy and the large parking lot felt safe. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bed
Restaurant
Breakfast
Bathroom
Building
Air conditioning
Towns
Reviews
10/10 Exceptional
Jul 28, 2025
Yay!
Breakfast included is for the Lumberjack restaurant across the way and it's great! Rooms are clean.Beds are a little soft for me but overall a great stay and will return!
Verified traveler
1-night trip
10/10 Exceptional
Jun 22, 2025
Great place with clean and spacious rooms. Also has a really good restaurant next door
Becky
Becky, 1-night trip
10/10 Exceptional
Jun 10, 2025
Good service and fun breakfast offered
Diana
Diana, 1-night trip
10/10 Exceptional
Apr 24, 2025
Friendly staff and nice breakfast.
Tim
Tim, 1-night trip
10/10 Exceptional
Aug 11, 2025
Fantastic motel!
A fantastic hotel, far enough off the main highway to be quiet, so clean, all the appliances were new and worked well, big fluffy towels, the staff were so warm and helpful, the pool was really nice with big fluffy towels to wrap into afterwards, I give this hotel a five plus!!
Marianne
Marianne, 2-night trip
10/10 Exceptional
May 17, 2025
Great place to stay on a last minute reservation. They did great by me and if I’m ever back this way will stay there again!
Andrew
Andrew, 1-night trip
8/10 Very good
Aug 8, 2025
Breakfast is at the restaurant that abuts the property. You just go to office and they give you a voucher
Steve
Steve, 1-night trip
10/10 Exceptional
Jun 1, 2025
The room was very clean and comfortable
Teresa
Teresa, 1-night trip
10/10 Exceptional
May 29, 2025
I enjoyed my stay here, the room had lots of room and was very comfortable the parking was very convenient. I loved that the breakfast was from the little restaurant across the parking lot.
Monica
Monica, 2-night trip
10/10 Exceptional
Jun 17, 2025
Great
Met all needs and friendly
Verified traveler
1-night trip
10/10 Exceptional
Jun 21, 2025
Excellent. Love great customer service. Breakfast us the restaurant next door.
Dorothy
Dorothy, 1-night trip
8/10 Very good
Jul 15, 2025
Great value hotel
Very helpful friendly staff. A good complimentary breakfast at Lumberjack diner next door, but beware of ording anything extra, an order of toast was $4. A lot for 2 small pieces of toast with a smear of butter.
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Apr 24, 2025
Clean, quiet and best inclusive breaktast.
Mark
Mark, 1-night trip
6/10 Good
Jun 21, 2025
This facility certainly works for a stay of a night or two, but could use some updating and deodorizing in the rooms.
Dan
Dan, 1-night trip
10/10 Exceptional
Jun 12, 2025
The complementary breakfast at the lumberjacks was a great surprise. Staff were friendly and the per policy was reasonable.
Kathleen
Kathleen, 1-night trip
8/10 Very good
Jun 18, 2025
On a 6 day trip, this was by far the most comfortable bed. Absolutely amazing. I slept like a rock because it was quiet and safe in the surrounding area. The complementary breakfast at Lumberjacks restaurant hit the spot. Overall, a really great experience.
Gavin
Gavin, 1-night trip
8/10 Very good
May 12, 2025
The room was clean and quiet. It was a great respite after a long day on the road.
Gary
Gary, 1-night trip
10/10 Exceptional
Jun 10, 2025
Clean comfortable
Diane
Diane, 1-night trip
10/10 Exceptional
Apr 11, 2025
Very clean friendly staff
Christine
Christine, 1-night trip
10/10 Exceptional
Jun 8, 2025
Great stay! Staff was pleasant and really nice. It was a nice clean cool room. Couldn’t have asked for better. For the price, I got a steal.
Melissa
Melissa, 1-night trip
10/10 Exceptional
Apr 12, 2025
Really nice and spacious room
allison
allison, 1-night trip
10/10 Exceptional
Jun 17, 2025
It was a great stay! The bed was kinda comfortable. The room was clean. The place was outdated. But it was doable.
Lizzie
Lizzie, 1-night trip
10/10 Exceptional
Jun 11, 2025
Very clean and updated
Larry
Larry, 1-night trip
10/10 Exceptional
Jun 3, 2025
This was a nice basic accommodation. Everything was clean and in working order. It was what I was looking for.
Mark
Mark, 1-night trip
6/10 Good
May 23, 2025
Fine hotel for the price. Not overly clean, but fine for one night. Desk staff was incredibly friendly and helpful!