Located in the heart of Pretoria's business district, Protea Hotel Fire & Ice by Marriott Pretoria Menlyn offers an inviting atmosphere with a garden and outdoor pool. Guests can enjoy breakfast at the on-site restaurant or grab a coffee from the lobby while staying connected with free WiFi. The hotel features 7 meeting rooms, concierge services, and helpful staff.
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn
Enjoy your visit to Pretoria with a stay at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness center, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the helpful staff.
Languages
English
At a glance
DONE
Hotel size
178 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10:00 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's games
Working away
Business center
7 meeting rooms
Conference center (30000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2015
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Vegan dining options
Vegetarian dining options
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Wheelchair-accessible bathroom vanity
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Accessible airport shuttle
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Low-height counter/sink
Grab bar near toilet
Grab bar in bathtub
Lever door handles
Thin carpet in room
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Onsite venue - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately ZAR 235 per person
Airport shuttle service is offered for an extra charge of ZAR 660 per person (one-way)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Protea Hotel Fire Ice Menlyn Pretoria
Protea Hotel Fire Ice Marriott Menlyn
Protea Fire Ice Menlyn Pretoria
Protea Fire Ice Menlyn
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Hotel
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Pretoria
Frequently asked questions
Does Protea Hotel Fire & Ice by Marriott Pretoria Menlyn offer free cancellation for a full refund?
Yes, Protea Hotel Fire & Ice by Marriott Pretoria Menlyn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn?
Yes, there's an outdoor pool.
Are pets allowed at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn?
Sorry, pets aren't allowed.
Is parking offered on site at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn?
Yes, there's free self parking.
Is airport shuttle service offered by Protea Hotel Fire & Ice by Marriott Pretoria Menlyn?
Yes, an airport shuttle is available. The charge is ZAR 660 per person one-way.
What are the check-in and check-out times at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.
Is there an onsite casino at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn?
No, this hotel doesn't have a casino, but Time Square Casino (17-min walk) is nearby.
What is there to do at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn and nearby?
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Protea Hotel Fire & Ice by Marriott Pretoria Menlyn?
Yes, there's an onsite restaurant that offers Fusion cuisine.
What's the area around Protea Hotel Fire & Ice by Marriott Pretoria Menlyn like?
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn is a short 8-minute walk from Menlyn Park Shopping Centre and 17 minutes' walk from Time Square Casino.
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Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Restaurant
Breakfast
Location
Food
What guests liked
Breakfast was very good with many options to choose from. (5 reviews)
From real guest reviews summarized by AI.
Reviews
6/10 Good
Mar 12, 2025
Great location
Excellent stay. Peaceful and quiet gated neighborhood
David
David, 4-night trip
6/10 Good
May 4, 2025
Oiy!! Stay was good. Peaceful, safe and clean. Work on the WiFi quality/availability in the early hours of the morning.
Verified traveler
1-night trip
10/10 Exceptional
Mar 2, 2025
Friendly, helpful staff. Respond promptly to requests. Very clean facilities. Highly recommended.
MARTHA
MARTHA, 2-night trip
8/10 Very good
Feb 26, 2025
Good for business trip
Good breakfast with lots of variations. Big and comfortable bed. Reception was nice and informative. Didn’t visit the gym but would have liked to.
Verified traveler
1-night trip
8/10 Very good
Jul 30, 2024
Excellent value for the price per night
Marcello
Marcello, 12-night trip
10/10 Exceptional
Aug 24, 2024
Great hotel and friendly staff
Eben
Eben, 1-night trip
10/10 Exceptional
Aug 8, 2022
Great stay in a great location.
Bryan
Bryan, 1-night trip
10/10 Exceptional
Jan 29, 2025
Very good experience there for business only disappointment after a days work, I wanted to enjoy the sunshine and relax on a sun lounger with a book. The pool area is not as advertised in the photos and part of the reason I booked this hotel. Small Uncomfortable seating area and no sun beds to lie out and relax
MARGARET
MARGARET, 4-night trip
10/10 Exceptional
Nov 22, 2024
Unique is a 50m pool! I was able to swim laps one of days which was good as it was too hot to run. Everyone seemed to enjoy I actually used the pool because the staff remembered me, in part, because if this.
The staff is excellent!
Richard
Richard, 5-night trip
10/10 Exceptional
Aug 22, 2023
Great service from the staff and a relaxing environment
Melusi
Melusi, 1-night trip
10/10 Exceptional
May 21, 2024
Friendly staff
Iche
Iche, 5-night trip
10/10 Exceptional
Nov 14, 2022
Great breakfast
Frans
Frans, 1-night trip
10/10 Exceptional
Nov 20, 2022
Friendly and efficient
Great location, good service and restaurant was great
Deshnee
Deshnee, 1-night trip
10/10 Exceptional
Aug 4, 2022
It was an over night business trip, very comfortable.
Frederick
Frederick, 1-night trip
10/10 Exceptional
Feb 2, 2024
1st trip to S. Africa.
Family vacation. Hotel was far nicer than expected. The staff was always friendly and accommodating. The restaurant in the hotel was great. Exceeded expectations!
Verified traveler
5-night trip
10/10 Exceptional
Aug 20, 2024
We had an amazing stay. From the security personnel to the reception personnel the staff was welcoming and helpful.The was clean and smelled nice with bottled water. The room service was outstanding. Dinner came was delivered precisely in 30 minutes hit and delicious. We had suvh a redtful night we even missed out on breakfast. Next time we visit we will make dure to have dinner , a nightcap at the bar and breakfast innthe morning.
siraj
siraj, 1-night trip
10/10 Exceptional
Sep 30, 2023
5 Star stay
It was amazing. Friendly and smiley staff make a huge difference. Very helpful and efficient. Loved it.
Mogeshni
Mogeshni, 1-night trip
6/10 Good
Jul 29, 2024
Thin Walls
The hotel is very clean and all. The wall between our room and the next room is very thin because my daughter and I could hear everything from the next room. It was so embarrassing because we could even hear the people having sex!!!!
Verified traveler
1-night trip
8/10 Very good
Jul 30, 2023
Very close to the mall, safe, and parking was easy to use. The room included breakfast buffet which was very nice and many options to choose from. The pool area became like club with DJ in the evening time, but you won’t hear them in the room. Overall it was good.
SeoYeon
SeoYeon, 2-night trip
8/10 Very good
Oct 13, 2023
Liked the excellent service by the staff on most fronts as well as the extremely convenient location next to Menlyn mall. The security is also guaranteed with a check point as you leave the hotel.
Did not like that they do not accept to post a bill in the room if not using a credit card.
Eva Jacqueline
Eva Jacqueline, 3-night trip
8/10 Very good
Feb 24, 2024
Good stay need Glutin free bread.
My stay was very fine. The mattress is a little too soft. And the room is a bit too small. There were broken clothes hangers.
But service is excellent. Very good breakfast however no Glutin free bread or baked items.
talal
talal, 2-night trip
8/10 Very good
Apr 26, 2023
Room was very small.
Hooshang
Hooshang, 2-night trip
4/10 Fair
Mar 18, 2023
I was very disappointed with this hotel. I paid a higher corporate rate which was supposed to include shuttle service to my training site and the shuttle was unreliable. The food was terrible and the rooms were extremely dark. I ended my 14 day stay early and moved to a different hotel. The Protea did not meet my typical Marriott expectations.
Stacie
Stacie, 13-night trip
4/10 Fair
Jul 15, 2023
Never in my life have I experienced a dirty bathroom in a Marriott brand hotel! EVER. The property was beautiful but my room was NASTY! There was dried, crusted stains on the bathroom sink and dried dark matter around the rim of the toilet. It was late when I got in and I was exhausted and didn’t feel like changing rooms SO I CLEANED THE ROOM MYSELF. I informed the front desk the next morning but was not offered a discount of any kind. I feel that I should’ve been compensated for that. I paid over $100 US for that room in South Africa! Doesn’t feel good leaving there and not feeling like I got my money’s worth.