In the heart of Shenzhen, Hilton Shenzhen Futian offers a luxurious retreat. Enjoy international cuisine at one of two restaurants, unwind in the sauna or steam room, and stay active with fitness classes at the 24-hour gym. With an outdoor pool, sun loungers, and free WiFi in public areas previous guests have praised this hotel’s attentive service.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Pool
Bar
Non-smoking
Parking available
Gym
Air conditioning
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Outdoor pool
Breakfast available
24-hour fitness center
Sauna
Steam room
24-hour room service
In-room childcare
Business center
17 meeting rooms
24-hour front desk
For families (6)
Free cribs/infant beds
Supervised childcare (surcharge)
Refrigerator
Private bathroom
Separate bathtub and shower
Separate bedroom
$93 nightly
The total price is $98
$98 total
Jun 22 - Jun 23
Total includes taxes and fees
Room options
Available filters for rooms
Showing 33 of 33 rooms
View all photos for King Premier Room
King Premier Room
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Designer toiletries
City view
549 sq ft
Sleeps 3
1 King Bed
View all photos for King Deluxe Room
King Deluxe Room
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Designer toiletries
City view
452 sq ft
Sleeps 3
1 King Bed
View all photos for King Executive Room
King Executive Room
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Designer toiletries
City view
431 sq ft
Sleeps 3
1 King Bed
View all photos for Twin Accessible Room
Twin Accessible Room
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
City view
398 sq ft
Sleeps 2
2 Twin Beds
View all photos for Presidential Suite
Presidential Suite
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
City view
2691 sq ft
Sleeps 4
1 King Bed
View all photos for King Premier One-Bedroom Suite
King Premier One-Bedroom Suite
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
City view
1109 sq ft
Sleeps 4
1 King Bed
Deluxe Room, 1 King Bed
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
Deep soaking bathtub
Sleeps 3
1 King Bed
View all photos for King Guest Room
King Guest Room
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Designer toiletries
City view
398 sq ft
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 2 Twin Beds, City View
Deluxe Room, 2 Twin Beds, City View
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Hair dryer
Deep soaking bathtub
City view
Sleeps 3
2 Twin Beds
View all photos for King One-Bedroom Suite
King One-Bedroom Suite
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
City view
807 sq ft
Sleeps 4
1 King Bed
View all photos for Twin Executive Room
Twin Executive Room
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Designer toiletries
City view
431 sq ft
Sleeps 3
2 Twin Beds
View all photos for King Deluxe One-Bedroom Suite
King Deluxe One-Bedroom Suite
Highlights
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
City view
947 sq ft
Sleeps 4
1 King Bed
View all photos for Twin Accessible Rooms
Twin Accessible Rooms
Sleeps 2
2 Double Beds
View all photos for King Executive Premier Rooms
King Executive Premier Rooms
Sleeps 2
1 Queen Bed
View all photos for King One Bedroom Suite
King One Bedroom Suite
Sleeps 2
1 Queen Bed
View all photos for VR Featured Deluxe Twin Room (Movies + Gaming)
VR Featured Deluxe Twin Room (Movies + Gaming)
Sleeps 3
2 Double Beds
View all photos for King Premier One Bedroom Suite
King Premier One Bedroom Suite
Sleeps 2
1 Queen Bed
View all photos for VR Featured Executive Twin Room (Movies + Gaming)
VR Featured Executive Twin Room (Movies + Gaming)
Sleeps 3
2 Double Beds
View all photos for King Deluxe Rooms
King Deluxe Rooms
Sleeps 2
1 Queen Bed
View all photos for King Deluxe One Bedroom Suite
King Deluxe One Bedroom Suite
Sleeps 2
1 Queen Bed
View all photos for Twin Executive Rooms
Twin Executive Rooms
Sleeps 2
2 Double Beds
View all photos for King Guest Rooms
King Guest Rooms
Sleeps 2
1 Queen Bed
View all photos for VR Featured Executive Double Bed Room (Movies + Gaming)
VR Featured Executive Double Bed Room (Movies + Gaming)
Sleeps 3
1 Queen Bed
View all photos for Deluxe 2-bed Room
Deluxe 2-bed Room
Sleeps 2
2 Double Beds
View all photos for Presidential Suite
Presidential Suite
Sleeps 3
1 Queen Bed
View all photos for VR Featured Deluxe Double Bed Room (Movies + Gaming)
VR Featured Deluxe Double Bed Room (Movies + Gaming)
Sleeps 3
1 Queen Bed
View all photos for King Executive Rooms
King Executive Rooms
Sleeps 2
1 Queen Bed
View all photos for Family Deluxe Room
Family Deluxe Room
Sleeps 4
1 Double Sofa Bed and 1 Queen Bed
View all photos for Family-friendly Queen Room
Family-friendly Queen Room
Sleeps 3
1 Queen Bed
View all photos for Family Executive Room
Family Executive Room
Sleeps 4
2 Double Beds and 1 Queen Bed
View all photos for Family Premier Room (Double Bed)
Family Premier Room (Double Bed)
Sleeps 4
2 Queen Beds
View all photos for Family Deluxe Room - Triple Occupancy
Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong, 518000
What's nearby
Huaqiangbei - 2 min drive - 1.7 km
Shenzhen Convention and Exhibition Center - 2 min drive - 1.4 km
Coco Park Shopping Center - 2 min drive - 1.7 km
Huanggang Border Crossing - 3 min drive - 3.2 km
Luohu Port - 10 min drive - 6.5 km
Getting around
Shenzhen Intl. Airport (SZX) - 31 min drive
Hong Kong International Airport (HKG) - 47 min drive
Hong Kong Lok Ma Chau Station - 4 min drive
Shenzhen Station - 5 min drive
Sungang Railway Station - 8 min drive
Gangxia North Station - 10 min walk
Gangxia Station - 11 min walk
Futian Station - 18 min walk
Restaurants
21Gram Coffee - 8 min walk
巴蜀聚味道 - 9 min walk
湘郴人家 - 8 min walk
深圳金逸电影城有限公司 - 5 min walk
太平洋咖啡 - 8 min walk
About this property
Hilton Shenzhen Futian
When you stay at Hilton Shenzhen Futian, you'll be just a 5-minute drive from Huaqiangbei and Shenzhen Convention and Exhibition Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at MIS.U, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Public transportation is just a short walk: Gangxia North Station is 10 minutes and Gangxia Station is 11 minutes.
Languages
Chinese (Mandarin), English
At a glance
DONE
Hotel size
320 rooms
Arranged over 23 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Supervised childcare*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
WiFi and wired internet access in rooms*
LOCAL_PARKING
Parking
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee/tea in a common area
24-hour room service
Traveling with children
Supervised childcare (surcharge)
Grocery/convenience store
What to do
Fitness classes
Working away
Business center
17 meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
An outdoor pool
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
42-inch LCD TV
Digital TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Iron/ironing board
Sleep well
Down comforter
Turndown service
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
WiFi and wired internet for a surcharge
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
MIS.U - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
LAN TING - This restaurant specializes in Chinese cuisine. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.
Fees & policies
Refundable deposits
Deposit: CNY 800.00 per night
Optional extras
WiFi is available in guestrooms for CNY 40 per day (rates may vary)
Wired internet access is available in guestrooms for CNY 40 per day (rates may vary)
Buffet breakfast is offered for an extra charge of approximately CNY 182 for adults and CNY 182 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for CNY 385.0 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Also known as
Hilton Hotel Shenzhen Futian
Hilton Shenzhen Futian
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Shenzhen
Hilton Shenzhen Futian Hotel Shenzhen
Frequently asked questions
Does Hilton Shenzhen Futian offer free cancellation for a full refund?
Yes, Hilton Shenzhen Futian does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Shenzhen Futian?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Shenzhen Futian?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hilton Shenzhen Futian?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hilton Shenzhen Futian?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hilton Shenzhen Futian and nearby?
Onsite recreation at Hilton Shenzhen Futian includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna.
Are there restaurants at or near Hilton Shenzhen Futian?
Yes, there are 2 onsite restaurants, featuring international cuisine.
Does Hilton Shenzhen Futian have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hilton Shenzhen Futian like?
Hilton Shenzhen Futian is in Futian, a short 12-minute walk from Shenzhen Civic Center and 13 minutes' walk from Shenzhen Central Park.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hilton Shenzhen Futian Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10
One of the nicest hotels I've ever stayed at.
James
2-night trip
10/10
Everything is good
Service is excellent
Just that our non-smoking room still got some smell of cigarettes
Kwok Sai
2-night trip
8/10
Good location. Clean and smell good too.
Breakfast so-so, expected even better considering this is a world chain
Verified traveler
2-night trip
6/10
The hotel is old and worn down, it needs some upgrades. The nearest metro station is Gangxia north , exit 13, it is very easy to find . The buffet breakfast is average. The sauna areas is also old and worn down .
Lai-Yee
1-night trip
8/10
A lot of small eatery shops around, providing various types of foods
Patrick
1-night trip
10/10
Front desk service was excellent and receptionist can speak Cantonese which was a great help. Tks.
Mak Sheung
1-night trip
10/10
Hice and big hotel
JOSE
2-night trip
8/10
hotel room is a bit old but conformable and clean. Staffs are friendly. Door bellman doesn't know the restaurants around the area. Day arrived was cold but air-condition didn't have heat. I asked for a portable heat but it didn't work. Breakfast buffet was excellent.
Annie
2-night trip
10/10
Very clean, excellent location
lei
1-night trip
8/10
Table allocation for breakfast was not done smoothly. Guests need to find their table, instead of staff allocating a table. There were no signs to indicate if the table was occupied or not. Food variety was limited. Some items were not replenished.
Verified traveler
1-night trip
8/10
As Muslims it is very difficult when having breakfast because there is no distinction between Halal Food and Non-Halal food. We saw that same spoons and tongs were used for multiple dishes (both for halal and non halal dishes). Some of the dishes at the breakfast buffet was not labeled. Otherwise the hotel was excellent, front office staff were very nice and helpful, excellent facilities.
Mohamed
1-night trip
10/10
Breakfast could have more changes throughout stay.
Duo
9-night trip
10/10
Had an amazing experience staying here for 2 nights last weekend. The staff were very friendly and helpful, and even offered to upgrade my room for free. The hotel is in the center of the city and easy to get to pretty much everywhere. The room is extremely clean and comfy, I’d highly recommend this place if you ever plan to visit Shenzhen.
Qingxiang
2-night trip
10/10
The location is near shopping centre, and room is very clean
KIN MING
1-night trip
6/10
I requested for a room on the higher floors and away from the elevator during booking. When checked in, I got a room on the low floor and right next to the elevator, and the hotel was not even full. No point of putting in special request and previlage being a Hotels.com platinum member here.
Verified traveler
4-night trip
10/10
Hotel was great. Dylan from reception was amazing, helping us above and beyond expectations.
Daniel
1-night trip
10/10
Good service
Lok Chung Joyee
1-night trip
10/10
Good brake fast always 20/7 To eate
Nicolas
4-night trip
10/10
I am very satisfied with the service.
Zihui
4-night trip
4/10
None of the staff speak any English. Bar and restaurant not good and close very early. Won't be staying again
Jon
6-night trip
2/10
the bathroom door was broken. it was unbearable to open and close the door because the door was out of the track.
the bed was two twin beds putting together to make up a king size bed.
the breakfast was horrible. the only protein for noodle soup was pork liver and port blood, which made me felt nauseous!
That kind of money for such a poor hotel! makes me think twice about the name of Hilton. I have been such a royal customer to Hilton for a while, and this hotel make me feel betrayed by the name of Hilton
Cuilian
3-night trip
10/10
Just an observation/recommendation for the customers that are at Shenzhen for the first time without internet access. It would be helpful to have printed information of buses around the area and places to shop close to the Hotel in English. We were fortunate to have friends living close by to help us with sims cards and moving us around. The free internet sucks and couldn't connect from the room, also the A/C wasn't cooling enouph at night. Other than that everything was perfect, thanks!
Jenniffer
2-night trip
10/10
My room is big enough for 4 persons. It is neat and tidy. The room is a bit hot as we are unable to change the ventilation from hot to cooling mode.
Yuk Chung Edwin
2-night trip
6/10
The room was not ready for us to check in. We arrived around 3pm. The room was not ready. We waited until 5:30pm but still not ready. We can only go out for dinner first and when we returned at 10:30pm, it was ready. They apologized by sending a fruit plate only. They offered a late checkout but we didn’t need it. The service is really disappointing. If they kept extending the checkout time to apologize unable to checkin, it will become a vicious cycle. This is Hilton, not some random 2star hotel.
Pei Ting
1-night trip
4/10
Hilton only by name. This hotel is not up to Hilton standards and needs renovating. The carpets were old and smelled musky. I had to request a room without carpets after change rooms twice without satisfaction. I had to contend with a lower grade room without the smelly carpets but it was worth the sacrifice.
The cleaning was also very sloopy for a five star.