In the heart of Downtown Grand Rapids, CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offers a vibrant retreat. Enjoy a cup of coffee from the on-site cafe or unwind with spa services like manicures and pedicures. With in-room WiFi and helpful staff nearby, this boutique hotel near Van Andel Arena is perfect for relaxation.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Parking available
Spa
Bar
Non-smoking
Gym
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
24-hour fitness center
Self parking
Room service
Coffee shop/cafe
Spa services
2 meeting rooms
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front-desk safe
Feel at home (6)
Free cribs/infant beds
Private bathroom
Premium TV channels
Daily housekeeping
Elevator
Self parking (surcharge)
$113 nightly
The total price is $134
$134 total
Sep 1 - Sep 2
Total includes taxes and fees
Room options
Available filters for rooms
Showing 14 of 14 rooms
Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)
Highlights
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)
Standard Room, 1 King Bed, Non Smoking (Larger Room)
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)
Standard Room, 1 King Bed, Non Smoking (Soaking Tub)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)
Standard Room, 1 Queen Bed, Non Smoking (Faces Street)
8.48.4 out of 10
Very good
6 reviews
(6 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
8.68.6 out of 10
Excellent
10 reviews
(10 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
8.08.0 out of 10
Very good
6 reviews
(6 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)
Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)
Highlights
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)
Standard Room, 1 King Bed, Non Smoking (Faces Street)
8.88.8 out of 10
Excellent
5 reviews
(5 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Standard Room, Multiple Beds, Non Smoking
Standard Room, Multiple Beds, Non Smoking
Highlights
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
Sleeps 4
1 Queen Bed and 1 Double Bed
Standard Room, 2 Double Beds, Non Smoking (Faces Street)
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
Sleeps 4
2 Double Beds
Standard Room, 2 Double Beds, Non Smoking
8.68.6 out of 10
Excellent
12 reviews
(12 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
Sleeps 4
2 Double Beds
Room, 2 Double Beds, Accessible, Non Smoking
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
Sleeps 4
2 Double Beds
View all photos for Standard Room, Multiple Beds, Non Smoking
DeVos Place Convention Center - 8 min walk - 0.7 km
Downtown Market - 14 min walk - 1.2 km
Getting around
Gerald R. Ford International Airport (GRR) - 19 min drive
Grand Rapids Station - 16 min walk
Restaurants
Brick and Porter - 2 min walk
Uccello's Ristorante, Pizzeria & Sports Lounge - 2 min walk
Barrio - 3 min walk
GLC Live at 20 Monroe - 3 min walk
Leo's - 1 min walk
About this property
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection puts you in a great location, within just a 10-minute walk of Van Andel Arena and DeVos Performance Hall. Guests indulge in mani/pedis, then grab a bite to eat at the coffee shop/cafe. This boutique hotel also features a bar/lounge, a 24-hour fitness center, and a snack bar/deli. The comfortable beds and helpful staff get great marks from fellow travelers.
Languages
English
At a glance
DONE
Hotel size
48 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (USD 24.00 per night)
Offsite parking within 400 ft (USD 24.00 per night)
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Shared microwave
Room service (limited hours)
Snack bar/deli
Working away
2 meeting rooms
Services
24-hour front desk
Hair salon
Luggage storage
Wedding services
Romance packages
Facilities
2 buildings/towers
Built in 2011
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Spa services
Banquet hall
Accessibility
Braille/raised signage
Elevator
Room amenities
Be entertained
MP3 docking station
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.
Dining
CitySen Lounge - Onsite restaurant.
Fees & policies
Parking
Self parking costs USD 24.00 per night
Parking is available nearby and costs USD 24.00 per night (400 ft away)
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel
Frequently asked questions
Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, CityFlatsHotel - Grand Rapids, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?
Yes. Self parking costs USD 24.00 per night.
What are the check-in and check-out times at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection and nearby?
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection has a 24-hour fitness center and spa services.
Are there restaurants at or near CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?
Yes, there's an onsite restaurant, CitySen Lounge.
What's the area around CityFlatsHotel - Grand Rapids, Ascend Hotel Collection like?
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection is in Downtown Grand Rapids, a short 4-minute walk from Van Andel Arena and 6 minutes' walk from DeVos Performance Hall. Travelers say that the hotel is in a great location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Bed
Service staff
Location
Parking
Restaurant
Bar
Elevator
Bathroom
Shower
What guests liked
The property is in a great location with many dining options within walking distance. (11 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 25, 2025
The check-in staff was so helpful and friendly
Jenifer
Jenifer, 1-night trip
10/10 Excellent
May 19, 2025
A great hotel in downtown
DANIEL AVILES
DANIEL AVILES, 2-night trip
10/10 Excellent
Jun 29, 2025
Staff was friendly and helpful especially when it came to dining options. In the center of downtown so there were many dining, dancing, and drinking places to walk to or ride an electric bike around.
ASHLEY
ASHLEY, 2-night trip
10/10 Excellent
Mar 20, 2025
Super comfortable bed and great place to stay
Jason
Jason, 1-night trip
8/10 Good
Jul 14, 2025
Clean, efficient and practical property. Would've preferred a bigger bed. Overall, it's fine for the price.
Steven
Steven, 2-night trip
8/10 Good
Jan 28, 2025
Very nice hotel in a great location.
JERRAD
JERRAD, 2-night trip
10/10 Excellent
Jan 22, 2025
Great stay!
sumer
sumer, 1-night trip
10/10 Excellent
Jul 27, 2025
.
Michelle
Michelle, 1-night trip
6/10 Okay
Jul 14, 2025
Very sparse, lighting poor and no information available on taxis or DASH.
Catherine
Catherine, 2-night trip
10/10 Excellent
Apr 29, 2025
Nice Accommodations
Came down for leisure. Hotel is unique and fun. Room was clean and comfortable. Would recommend.
Jackie
Jackie, 1-night trip
10/10 Excellent
May 19, 2025
Attended a wedding here & it was nice it was all in one location. Easy to book through Expedia. Easy check in. Rooms are unique! No views tho & parking isn’t included.
Jean
Jean, 1-night trip
10/10 Excellent
Mar 19, 2025
St. Patrick's day parade visit
The location is great to visit downtown Grand Rapids.
Mark
Mark, 2-night trip
8/10 Good
Jul 1, 2025
We could have been given clearer instructions on parking.
Christine
Christine, 1-night trip
8/10 Good
Dec 30, 2024
Good hotel at a good price.
NICK
NICK, 1-night trip
8/10 Good
Jun 17, 2025
I think the only thing I didn't like was that I could hear the plumbing in the walls every time someone flushed the toilet in the building.
Roxanne
Roxanne, 1-night trip
10/10 Excellent
May 23, 2025
I thought the price was a bit high
Everything was wonderful
Gary
Gary, 1-night trip
10/10 Excellent
May 31, 2025
Very nice hotel in downtown Grand Rapids, within walking distance of many restaurants, bars and performance venues. The only fault I could find was the somewhat loud strange sound that occurs in the wall when someone in another room would flush their commode.
John
John, 2-night trip
6/10 Okay
Jun 3, 2025
There was only one towel in the room for two guests. We chose
Erin
Erin, 1-night trip
10/10 Excellent
Mar 9, 2025
Clean and ease of checking in and out
Bridgett
Bridgett, 1-night trip
10/10 Excellent
Feb 26, 2025
Everything was excellent
Sarah
Sarah, 1-night trip
10/10 Excellent
Apr 7, 2025
CityFlats
I liked the uniqueness of the hotel. Also eco friendly amenities. Shower and mattress were excellent.
Verified traveler
1-night trip
10/10 Excellent
Jan 22, 2025
Very unique place, but very clean! Staff was very professional and kind, would definitely stay there again
Ethyl
Ethyl, 1-night trip
8/10 Good
Apr 29, 2025
All staff were exceptional. Not our type of beds but that’s subjective. Everything other than the Grand Rapids City Parking was great.
Phil
Phil, 1-night trip
6/10 Okay
Apr 10, 2025
It was nice, but our room didn't even have a fridge so anything we bought had to be eaten within a few hours or get thrown away. Some of the towels had some stains on them but otherwise room and bed were clean. It was really close to a lot of good food places.