In the heart of Civic Hospital - Experimental Farm - Central Park, Best Western Plus Ottawa City Centre offers a warm welcome with a garden and fireplace in the lobby. Unwind at the bar, get active at the gym or seasonal pool, and stay connected with free in-room WiFi. Guests rave about helpful staff.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Electric vehicle charging point
Bar
Pool
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Seasonal outdoor pool
Room service
24-hour business center
Conference center
Business center
Meeting rooms
24-hour front desk
Air conditioning
For families (6)
Children stay free
Free cribs/infant beds
Microwave
Private bathroom
Premium TV channels
Garden
$111 nightly
The total price is $132
$132 total
Jul 13 - Jul 14
Total includes taxes and fees
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Separate bedroom
315 sq ft
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Separate bedroom
325 sq ft
Sleeps 4
2 Double Beds
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Separate bedroom
335 sq ft
Sleeps 4
2 Queen Beds
View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)
Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)
Highlights
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
450 sq ft
Sleeps 4
2 Queen Beds
View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)
Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
340 sq ft
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Separate bedroom
345 sq ft
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
375 sq ft
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace
Standard Room, 1 King Bed, Non Smoking, Fireplace
Highlights
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
350 sq ft
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)
Ottawa Hospital Civic Campus - 15 min walk - 1.3 km
Rideau Canal - 4 min drive - 3.3 km
Carleton University - 5 min drive - 3.7 km
Canadian War Museum - 5 min drive - 4.8 km
Parliament Hill - 6 min drive - 6.6 km
Getting around
Ottawa International Airport (YOW) - 17 min drive
Ottawa Station - 11 min drive
Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
Ottawa Fallowfield Station - 16 min drive
Carling Station - 28 min walk
Tunney's Pasture Station - 30 min walk
Restaurants
Run2Patty - 14 min walk
Bowman's Bar & Grill - 5 min walk
Juice Dudez - 20 min walk
Second Cup - 16 min walk
Domino's Pizza - 8 min walk
About this property
Best Western Plus Ottawa City Centre
Best Western Plus Ottawa City Centre puts you within a 10-minute drive of Rideau Canal and Carleton University. You can splash around at the seasonal outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A fitness center and a garden are offered, and in-room conveniences at this eco-certified hotel include dryers and refrigerators. Fellow travelers like the helpful staff and overall property condition.
Languages
Chinese (Cantonese), Czech, English, French, Polish, Portuguese, Serbian, Spanish, Vietnamese
At a glance
DONE
Hotel size
121 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 19
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast each morning (surcharge)
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Pool table
Hiking/biking trails nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Fireplace in lobby
Fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
48-inch flat-screen TV
Premium cable channels
Pay movies
Home comfort
Heating (climate-controlled) and air conditioning
Coffee/tea maker
Iron/ironing board
Dryer
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Alarm clock
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: CAD 100 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 5 to 15 for adults, and CAD 5 to 15 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
Swimming pool
Pool, spa, & gym (if applicable)
The seasonal pool is open from July 01 to September 05
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa
Frequently asked questions
Is there a pool at Best Western Plus Ottawa City Centre?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Best Western Plus Ottawa City Centre?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Ottawa City Centre?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Best Western Plus Ottawa City Centre?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Best Western Plus Ottawa City Centre?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (12-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at Best Western Plus Ottawa City Centre and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.
Are there restaurants at or near Best Western Plus Ottawa City Centre?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Ottawa City Centre like?
Best Western Plus Ottawa City Centre is in Civic Hospital - Experimental Farm - Central Park, a short 14-minute walk from Ottawa Hospital Civic Campus. Travelers say this hotel is in a good location.
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Best Western Plus Ottawa City Centre Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Restaurant
Bed
Value
Parking
Food
Bathroom
What guests liked
The restaurant offered good food, friendly service, and convenient dining options. (11 reviews)
Breakfast at the property was consistently great with many reviewers praising the quality, service, and variety of options. (17 reviews)
Free parking was easily accessible and a convenient bonus for guests. (17 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 1, 2025
Everything was nice and clean
Rui
Rui, 1-night trip
10/10 Exceptional
Mar 11, 2025
Great place to stay
Jack
Jack, 1-night trip
10/10 Exceptional
Mar 2, 2025
Great stay!
Michaela
Michaela, 2-night trip
8/10 Very good
May 17, 2025
All staffs were nice , specially grill service was very kind . Recommend.
BONGKEUM
BONGKEUM, 1-night trip
10/10 Exceptional
Feb 16, 2025
Staff are wonderful, a complete pleasure to stay here.
June
June, 1-night trip
10/10 Exceptional
Mar 8, 2025
Small hotel with a very friendly staff!
Robert
Robert, 1-night trip
8/10 Very good
Feb 21, 2025
Clean hotel with very friendly and helpful staff
Lisa
Lisa, 3-night trip
10/10 Exceptional
Mar 1, 2025
It was a very clean place to stay for the night no complaints have been here twice now
Phil
Phil, 1-night trip
6/10 Good
May 27, 2025
Stay was okay, did not enjoy the experience. Too much "green" & "eco-friendliness" ruins the experience.
Vaibhav
Vaibhav, 3-night trip
10/10 Exceptional
Jan 22, 2025
Great staff, clean rooms and nice and close to the highway
William
William, 2-night trip
10/10 Exceptional
Jan 6, 2025
Perfect for our stay!!!
Lisa
Lisa, 1-night trip
8/10 Very good
Mar 10, 2025
I’m pleased with everything so far been here 3 times for a one night stay to avoid bad weather driving.
Phil
Phil, 1-night trip
10/10 Exceptional
Jan 3, 2025
Exactly what we needed a quiet clean place to spend a night
Grant
Grant, 1-night trip
10/10 Exceptional
Feb 25, 2025
Easy parking. friendly staff
Lisa
Lisa, 1-night trip
6/10 Good
Dec 22, 2024
Good hotel.
Claude
Claude, 1-night trip
10/10 Exceptional
Jan 21, 2025
Clean and convenient location
Valerie
Valerie, 1-night trip
10/10 Exceptional
Feb 7, 2025
Mainly because it’s close to my son’s place and the staff there are so friendly
Sandi
Sandi, 2-night trip
10/10 Exceptional
Feb 18, 2025
Friendly and efficient staff
Reception check in was perfect
Room was clean and very comfortable
Restaurant had friendly and great service food was perfect.
And were 11 ppl and everything came out fresh and hot .
Thank you for a great stay
Patty
Patty, 1-night trip
6/10 Good
Dec 28, 2024
Clean with great staff
Kelly
Kelly, 2-night trip
10/10 Exceptional
Jan 30, 2025
I had to stay at the hotel because it was the only one close to the hospital where I had to visit a patient. I found the room clean and convenient and the food was excellent.
Wright
Wright, 1-night trip
10/10 Exceptional
Mar 2, 2025
This is the third year we have returned in order to visit our granddaughter who attends Carlton University. It is convenient, appears to be safe and delivers appreciated accommodation.
Stanley
Stanley, 1-night trip
10/10 Exceptional
Feb 19, 2025
Nice hotel to stay. Its not in downtown so not crowded. Shoppers are at the opposite side of this hotel. Clean and well organized room.
Mandeeo
Mandeeo, 1-night trip
6/10 Good
Mar 24, 2025
The rooms, hallway and elevator all smelled of smoke.
Susan
Susan, 1-night trip
10/10 Exceptional
Dec 1, 2024
Located in a relatively quiet area with lots of walking areas to enjoy