Located in the heart of Lisbon, My Suite Lisbon Serviced Apartments offers a tranquil retreat with a charming garden and panoramic views from the rooftop terrace. Stay connected with in-room WiFi, get assistance with tours or tickets, and enjoy personalized concierge services. Guests appreciate helpful staff who leave a lasting impression.
My Suite Lisbon Serviced Apartments puts you in a great location, within a 15-minute walk of Avenida da Liberdade and Rossio Square. A terrace and a garden are offered, and in-room conveniences include refrigerators and microwaves. The property is just a short walk to public transportation: Rua São Pedro de Alcântara Stop is 3 minutes and São Pedro de Alcântara Stop is 4 minutes.
Languages
English, French, Portuguese, Spanish
At a glance
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Property size
15 apartments
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
The front desk is open daily from 8 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
No onsite parking available
Kitchenette
Refrigerator
Stovetop
Microwave
Dishwasher
Coffee/tea maker
Cookware/dishes/utensils
Dining
Continental breakfast available for a fee daily 8:30 AM–noon: EUR 15 for adults and EUR 7.5 for children
Minibar
Room service available
Bedrooms
Bed sheets provided
Rollaway/extra beds: EUR 20 per night
Bathrooms
Shower/tub combination
Free toiletries
Bidet
Hair dryer
Towels provided
Living spaces
Sitting area
Entertainment
Plasma TV
Outdoor areas
Terrace
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
No elevators
Soundproofing
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Phone
Luggage storage
Safe at front desk
Iron/ironing board (on request)
Front desk (limited hours)
Location highlights
Near a metro station
Near a train station
In the historical district
Near a hospital
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
15 rooms
3 floors
1 building
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7.5 for children
Children & extra beds
Rollaway beds are available for EUR 20 per night
Policies
This property does not have elevators.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Property Registration Number 20022/AL,20023/AL,20024/AL,20025/AL,20027/AL
Also known as
My Suite Lisbon Apartment
My Suite Apartment
My Suite Lisbon
My Suite
Frequently asked questions
Does My Suite Lisbon Serviced Apartments offer free cancellation for a full refund?
Yes, My Suite Lisbon Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at My Suite Lisbon Serviced Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at My Suite Lisbon Serviced Apartments?
Sorry, there's no onsite parking at My Suite Lisbon Serviced Apartments.
What are the check-in and check-out times at My Suite Lisbon Serviced Apartments?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at My Suite Lisbon Serviced Apartments and nearby?
My Suite Lisbon Serviced Apartments has a garden.
Does My Suite Lisbon Serviced Apartments have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a dishwasher.
What's the area around My Suite Lisbon Serviced Apartments like?
My Suite Lisbon Serviced Apartments is a short 3-minute walk from Rua São Pedro de Alcântara Stop and 10 minutes' walk from Avenida da Liberdade.
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My Suite Lisbon Serviced Apartments Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Lobby
Bar
Service staff
Restaurant
Location
Apartment
Breakfast
Drinks
Bathroom
Reviews
10/10 Exceptional
Jun 8, 2025
Amazing stay.
Elia
Elia, 4-night trip
10/10 Exceptional
Feb 7, 2025
Lovely property in excellent location. Very walkable. Sarah and the other staff were welcoming and helpful. Will definitely stay here again
Scott
Scott, 4-night trip
10/10 Exceptional
Dec 22, 2024
Suggest this place
The room is clean and the staff are friendly. The hotel location is good.
Sheng
Sheng, 4-night trip
10/10 Exceptional
Jun 27, 2024
Great location and comfortable accommodations
Heather
Heather, 1-night trip
10/10 Exceptional
Aug 14, 2024
Great location.
Great location, well appointed room and comfortable bed.
Darren
Darren, 2-night trip
10/10 Exceptional
Jan 22, 2025
Great location, cozy modern apartment
The hotel is comfortable, nice and well located.
We would only ask for improvements in the restroom: add counterspace to place things, add an extractor, add an anti slip mat or something on the bathtub since it may be dangerous. Most tourists shower, don't bath.
raquel
raquel, 4-night trip
10/10 Exceptional
Oct 31, 2024
It's a lovely place close to city center, we walked everywhere, with a cozy lobby. The reception staff are incredibly helpful and friendly. There was cafe and restarurants in walking distance, we loved the propert and the city.
Fatma
Fatma, 2-night trip
10/10 Exceptional
Aug 18, 2022
Great area. Great place to stay at.
Nida
Nida, 1-night trip
8/10 Very good
Jul 30, 2023
Family of 5 we had great stay, plenty of room, comfortable, would stay there again.
Kelly
Kelly, 1-night trip
10/10 Exceptional
Sep 30, 2024
LOVED this property. The decor was cute and the space was clean. We had a couple issues with the circuit breaker and the lights going out a couple of times but reception was quick to help fix the issues. Would definitely recommend!
Siddhi
Siddhi, 3-night trip
10/10 Exceptional
Jun 19, 2024
All staffs was excellent.
Jae Kwen
Jae Kwen, 3-night trip
8/10 Very good
Nov 30, 2024
Clean cosy apartment.
The host allowed us to drop ourbags off earlier than checkin. She provided us instructions on access and the neighborhood. There was no laundry access. There were some issues getting hot water consistently.
Savitha
Savitha, 2-night trip
10/10 Exceptional
Jun 28, 2024
Nice
Heather
Heather, 1-night trip
8/10 Very good
Oct 17, 2024
Streets around property are steep and difficult to walk
Werner
Werner, 4-night trip
10/10 Exceptional
Mar 26, 2023
A great property. The staff were excellent. Friendly, helpful and gave lots of insight. A splendid stay.
robert
robert, 2-night trip
10/10 Exceptional
Nov 22, 2022
I’m very happy with the service at this cozy hotel. Special thanks to the reception girl. She was very kind and gave us nice and helpful tips to enjoy the city.
Bellangelis
Bellangelis, 2-night trip
6/10 Good
Jan 6, 2025
The staff at the property at the reception and other were very helpful during our day and kept checking whether we needed our rooms cleaned or needed anything in the room. They were always open to help and suggest what we should be doing. The property itself was decent with a double bunkbed but the only concern we had was that there was no oven in the property or a kettle or a working toaster which made it very difficult for us to bring stuff that could be cooked in the flat. Also there was only a pan as the option to cook. It would be useful to have an oven in these properties so that you could bake or cook something else when needed.
The property itself is at a elevation so it requires a lot of walking back-and-forth to stations going down is fine but walking back up is quite an issue because you can’t even get a Bolt or an Uber as the streets are very narrow and they struggle due to cars parked on the side of the roads making very difficult for them to navigate through the roads the area itself is quite niche and a good area but remember with Children and adults it requires a lot of walking and very good and healthy lungs
Oswald
Oswald, 7-night trip
8/10 Very good
Mar 11, 2023
Ok
Large apartment in good location. Pics don't really make it which relate to the apartment you are booking, and we were a little surprised when our apartment for 4 was a double and bunk beds. Also, we thought it was poor that every drink, chocolate bar etc in the fridge... and even the tea bags and coffee pods was chargeable. Never had that experience previously!
Michael
Michael, 2-night trip
2/10 Poor
May 28, 2023
Moisture and mold
The smell of moisture and mold in the room were horrible.We entered the room at 11pm to avoid being for a long time and we left it before 8am. when We wake up literally sick with headache and closed nose. The woman at the reception pretend that nobody mention this before. We were lucky to book in it only one night (the price was much higher than the other wonderful hotel we stayed in)
Verified traveler
1-night trip
4/10 Fair
Jan 9, 2023
Good, if you check in before 4pm
Satisfactory room and bathroom. Clean with nice linens. However, check in was disappointing when it was supposed to be easy via an app on my phone. I informed the hotel in advance that we would be checking in at 6pm, thus later than their 4pm front desk, and after following their instructions for downloading a hotel key app beforehand and verifying my account, I was not given a room and had to call while standing at the door of the hotel. Thankfully the third person I was transferred to helped me by resetting my reservation in their system. If she hadn't answered the phone, I would have been standing on the sidewalk with my baby and no room to check into.
Verified traveler
1-night trip
8/10 Very good
Jul 25, 2022
Beds comfy and white linen was lovely and fresh. A little tired on the quirky layout but rooms ok. Reception only open till 4pm daily. Quiet neighbourhood but still close to restaurants and bars. We didn’t have breakfast but saw the trays of breakfast for other guests and looked delicious. Fridge had drinks/water and snacks. They supplied some coffee pods and teabags but we took our own tea. Bought milk and water at local mini mart. Plenty of towels and liquid soap and loo rolls. Lovely outside sitting area with pond (including terrapin/turtle and goldfish not roped off tho)
We had two rooms. One was nicer than the other in decor/layout but both clean and comfortable. Not in the room much so not a problem at all. Very friendly staff and good English spoken. Helped us with map/locations etc. we stayed Thu to Sunday and they arranged a taxi. Most enjoyable trip!
Sharon Denise
Sharon Denise, 3-night trip
10/10 Exceptional
Jun 2, 2025
Excelente. Bem localização, condições perfeitas. As meninas da recepção são perfeitas! Excelente.
Fernanda
Fernanda, 1-night trip
10/10 Exceptional
Jun 1, 2025
Excelente
Excelente en todos los sentidos.
Desde el principio hasta el final, el personal fue maravilloso.
La limpieza de 10, y la situación inmejorable, es un oasis dentro del caos de Lisboa.