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citizenM London Bankside

4.0 star property
Boutique hotel with restaurant, near Tate Modern

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Photo gallery for citizenM London Bankside

Garden
Exterior
King Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Lobby sitting area
Meeting facility
Experience the vibrant atmosphere of citizenM London Bankside, where modern comfort meets art and culture. Begin your day with a meal at canteenM, then explore Borough Market and London Bridge. Stay connected with in-room WiFi or get work done at the 24-hour business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 7 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Elevator
  • In-room climate control (air conditioning)
$132 nightly
The total price is $158
Aug 17 - Aug 18
Total includes taxes and fees

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for King Room

King Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room

9.0 out of 10
Wonderful
(156 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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citizenM Tower of London

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  • Restaurant
  • Air conditioning
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9.2 out of 10, Wonderful, 1,707 reviews
The price is $154
$129 nightly
$154 total
Total includes taxes and fees
Aug 17 - Aug 18
citizenM Tower of London
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About the neighborhood

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ

What's nearby

  • The Shard - 10 min walk - 0.9 km
  • London Bridge - 12 min walk - 1.0 km
  • St. Paul's Cathedral - 14 min walk - 1.2 km
  • London Eye - 3 min drive - 1.7 km
  • Tower of London - 5 min drive - 2.3 km

Getting around

  • London City Airport (LCY) - 32 min drive
  • Stansted Airport (STN) - 47 min drive
  • Luton Airport (LTN) - 50 min drive
  • Heathrow Airport (LHR) - 54 min drive
  • Gatwick Airport (LGW) - 85 min drive
  • London Bridge Station - 11 min walk
  • London Waterloo East Station - 11 min walk
  • London Blackfriars Station - 12 min walk
  • Southwark Underground Station - 7 min walk
  • Borough Underground Station - 8 min walk
  • London Bridge Underground Station - 11 min walk

Restaurants

  • ‪Flat Iron Square - ‬4 min walk
  • ‪The White Hart, Southwark - ‬3 min walk
  • ‪Caravan London Bridge - ‬2 min walk
  • ‪Joe & the Juice - ‬1 min walk
  • ‪LEON Bankside - ‬3 min walk

About this property

citizenM London Bankside

When you stay at citizenM London Bankside, you'll be in a great location, within just a 10-minute walk of Borough Market and Thames River. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This boutique hotel is also within a 15-minute walk of The Shard and London Bridge. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk to public transportation: Southwark Underground Station is 7 minutes and Borough Underground Station is 8 minutes.

Languages

Arabic, Catalan, English, Greek, Polish, Turkish, Ukrainian

At a glance

DONE

Hotel size

    • 192 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CloudM - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 20 per person
  • Late check-out can be arranged for an extra charge of GBP 29 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit/debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
State tax ID - 136.0572.29
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No visitors or unregistered guests are allowed at the property after midnight.

Also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

Frequently asked questions

Does citizenM London Bankside offer free cancellation for a full refund?

Yes, citizenM London Bankside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM London Bankside?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM London Bankside?

Sorry, there's no onsite parking at citizenM London Bankside.

What are the check-in and check-out times at citizenM London Bankside?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 29 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at citizenM London Bankside and nearby?

Recommended spots to visit include Tate Modern (6-min walk) and Borough Market (7-min walk), along with The Shard (10-min walk) and London Bridge (15-min walk).

Are there restaurants at or near citizenM London Bankside?

Yes, there's an onsite restaurant, canteenM.

What's the area around citizenM London Bankside like?

CitizenM London Bankside is a short 7-minute walk from Southwark Underground Station and 10 minutes' walk from The Shard. Travelers say the area is walkable and good for shopping.

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citizenM London Bankside Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Breakfast
Bar
Ambience
Coffee
Shower
Lobby

What guests liked

  • Breakfast was consistently described as amazing, great, fantastic, and plentiful with a good selection. (17 reviews)
  • The property's food and drink options were cooked to order and received high praise for their quality and variety. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Nice place to stay in the downtown area of London.
Luis, 3-night trip

10/10 Excellent

Fantastic hotel!
Lisa, 3-night trip

10/10 Excellent

I love CitizenM, I always stay here when I go to London and the location is absolutely perfect, you have the Underground nearby and to be close of museums, Tower Bridge and the Borough Market, it makes it the perfect place. Also, the hotel is super nice. The rooms are a bit tiny if you’re traveling with someone but the price is worth it.
Jocelyn, 5-night trip

8/10 Good

Property was great, staff very helpful. Left our previously booked accommodation to come here, shared a king size bed with my cousin and was still a massive upgrade. Facilities clean, aircon room, great technology and amenities. Only downsides were aircon on lowest temp and highest speed didn’t really cool down the room enough, and unfortunately the elevator broke on our last day which is not the property’s fault, but we did have to drag our luggage down 5 flights of stairs.
Corey, 2-night trip

10/10 Excellent

Lovely hotel, great location.
Drew, 1-night trip

8/10 Good

Very friendly staff - was able to check in early
Gareth, 2-night trip

10/10 Excellent

Great hotel and great location
Kim Liew, 2-night trip

10/10 Excellent

Highly recommend this place.
Prakash, 2-night trip

10/10 Excellent

It’s so cozy, great staff and the bar with its food was lovely.
Helena, 1-night trip

10/10 Excellent

Comfortable stay in London

Great, modern hotel. For a European hotel, the bed was AMAZING. Very big and comfortable room. Would stay again.
Oscar, 2-night trip

10/10 Excellent

Great stay and convenient location
Adesegun, 1-night trip

10/10 Excellent

The CitizenM experience perfectly suits my needs as an independent traveller looking for a great sleep, a fun and creative environment, and comfortable, unobtrusive service.
Stephen Frank, 5-night trip

10/10 Excellent

Fantastic hotel, very well placed for Tate Modern, IMAX and all Southside arts venues.
Lynda, 1-night trip

4/10 Poor

It was meh and the layout of the room is a bit weird. to add, the sink was really smelly and my ac was not working which took two days for the hotel to fix. They had “fixed” it the same day however the cold air started to come on the second day. Also the bed had hair on and it the sheets did smell a little. Also very little ventilation in the room, so I had to order a fan. It was ok for once but I would not stay here again
Abdul Aziz, 4-night trip

10/10 Excellent

Wonderful stay!!

I loved the accessories of the use of the I pad to make our room more colourful and relaxing. I would sleep here everyday
Beth, 1-night trip

8/10 Good

Quiet n m&s supermarket is very close . Room a bit tiny but clean. 10 minutes walking to underground
chun wah, 2-night trip

10/10 Excellent

Staff were so friendly and the location was great!
Lori, 5-night trip

10/10 Excellent

This is a convenient location, close to many great tourist sites. On the weekends, there is not much open around the area in terms of food. But aside from that - we highly recommend this hotel and location, especially for the room size, comfort and staff. All of the staff were excellent, extremely knowledgeable, efficient and helpful. Thank you for a wonderful stay!!
Duc, 2-night trip

10/10 Excellent

Had a great time! Slept well and enjoyed proximity to so many London attractions. Staff were great, breakfast was great, enjoyed it all. Thank you CitizenM!
Paula E, 7-night trip

10/10 Excellent

We really like this hotel - quirky and really comfortable
Stephen, 1-night trip

8/10 Good

Thanks
Jonathan, 3-night trip

10/10 Excellent

Lovely hotel and staff; very comfortable and close to many attractions.
Tracy, 10-night trip

8/10 Good

Unfortunately, the hotel was down to one working elevator when I first arrived. Within the 4 days of my stay, the only working elevator also went out of service which meant taking the stairs 5 flights of stairs a couple of times a day. Very inconvenient and difficult after walking all day sightseeing in London. Hopefully, both elevators is up and running safely very soon. Fortunately, the hotel staff were kind and helpful during my entire stay. Shout out to Shani at the front desk for being so kind and helpful. Another staff member named Shaniah was also helpful and polite. Overall, I had a pleasant stay minus the inconvenience of no working elevators for the majority of my 4-day stay. I would still recommend this hotel because of it’s location, well-equipped room, nice lobby, and helpful staff.
Jemelle, 3-night trip

10/10 Excellent

Nice and quiet even though a busy hotel. Clean too
Jennifer, 2-night trip

6/10 Okay

This hotel is over-designed to the point of being counterintuitive. Signage is too clever for its own good and thereby confusing. The room had a very comfortable bed, but everything was controlled by an iPad - that didn't work. Breakfast offers a buffet with a good selection.
Juke, 2-night trip