Hotel Santa Maria Cancun

Hotel within easy reach of Cancun Mall

Choose dates to view prices

Where to?

Dates

December 2025

22

January 2026

Interior detail - Hotel Santa Maria Cancun (Cancun)

Terrace/patio - Hotel Santa Maria Cancun (Cancun)

Downtown Cancun's vibrant energy surrounds Hotel Santa Maria Cancun, where you can unwind on the tranquil garden or explore nearby Plaza 28. With a terrace, concierge services, and tour/ticket assistance at your fingertips, guests have praised this hotel for its helpful staff.

Good

Popular amenities

Free parking
Free WiFi
Air conditioning
24/7 front desk

Main amenities (9)

Daily housekeeping
Terrace
24-hour front desk
Air conditioning
Garden
ATM/banking services
Vending machine
Concierge services
Tour/ticket assistance

Feel at home (6)

Private bathroom
Television
Garden
Terrace
Daily housekeeping
Free self parking

$29 nightly

Jan 11 - Jan 12, 2026

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Dec 22 - Dec 23

Tomorrow

Dec 23 - Dec 24

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Standard Suite

Highlights

Air conditioning

LCD TV

Separate bedroom

Private bathroom

Cable channels

Daily housekeeping

Desk

323 sq ft
1 bedroom
City view
Sleeps 2
1 Double Bed

Suite, 2 Double Beds

Excellent

Highlights

Air conditioning

LCD TV

Separate bedroom

Private bathroom

Cable channels

Daily housekeeping

Desk

323 sq ft
1 bedroom
City view
Sleeps 4
2 Double Beds

Standard Superior Room

Good

Highlights

Air conditioning

LCD TV

Separate bedroom

Private bathroom

Microwave

Minibar

Cable channels

Daily housekeeping

323 sq ft
1 bedroom
City view
Sleeps 2
1 Double Bed

Superior Room, 2 Double Beds

Highlights

Air conditioning

LCD TV

Separate bedroom

Private bathroom

Minibar

Cable channels

Daily housekeeping

Desk

323 sq ft
1 bedroom
City view
Sleeps 4
2 Double Beds

Similar properties

Pool
Spa
Free parking
Free WiFi

$37 nightly

Jan 10 - Jan 11, 2026

Total with taxes and fees

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About the neighborhood

Cancun, QROO

What's nearby

Séptimo Día Adventist Church - 9 min walk - 0.8 km
Mercado 23 - 9 min walk - 0.8 km
Las Palapas Park - 16 min walk - 1.4 km
Benito Juarez Municipal Building - 17 min walk - 1.5 km
Plaza 28 - 3 min drive - 2.5 km

Getting around

Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

‪Tacos Beef - ‬9 min walk
‪El Pocito - ‬4 min walk
‪Las Tortas de Cochinita - ‬5 min walk
‪Taqueria los 3 Reyes - ‬5 min walk
‪Barbacoa de borrego - ‬7 min walk

About this property

Hotel Santa Maria Cancun

When you stay at Hotel Santa Maria Cancun, you'll be just a 5-minute drive from Ultramar Ferry Puerto Juárez and Cancun Mall. Other features include a terrace and a garden.

At a glance

Hotel size

- 49 rooms

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: 6 PM
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- This property doesn't offer after-hours check-in
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cribs (infant beds)

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas

Parking

- Free onsite self parking
- Onsite parking limited

Other information

- Designated smoking areas
- No alcohol allowed onsite

Property amenities

Services

24-hour front desk
Concierge services
Tour/ticket assistance

Facilities

1 building/tower
ATM/banking
Garden
Terrace

Room amenities

Be entertained

32-inch LCD TV
Cable TV channels

Home comfort

Air conditioning

Sleep well

Bed sheets provided

Freshen up

Private bathroom
Shower only
Free toiletries
Towels

Stay connected

Desk
WiFi

More

Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: MXN 82.36 per accommodation, per night

Policies

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Property Registration Number 005-007-007299/2025

Also known as

Dogtown Suites

Dogtown Suites Cancun

Dogtown Suites Hotel

Dogtown Suites Hotel Cancun

Santa Maria Cancun

Hotel Santa Maria Cancun Hotel

Hotel Santa Maria Cancun Cancun

Hotel Santa Maria Cancun Hotel Cancun

Frequently asked questions

Does Hotel Santa Maria Cancun offer free cancellation for a full refund?

Yes, Hotel Santa Maria Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santa Maria Cancun?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Santa Maria Cancun?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Santa Maria Cancun?

Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is noon.

Is there an onsite casino at Hotel Santa Maria Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (5-min drive) and Codere Casino Paseo Cancun (6-min drive) are both nearby.

What is there to do at Hotel Santa Maria Cancun and nearby?

Hotel Santa Maria Cancun has a garden.

What's the area around Hotel Santa Maria Cancun like?

Hotel Santa Maria Cancun is a short 17-minute walk from Las Palapas Park and 10 minutes' walk from Mercado 23.

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Hotel Santa Maria Cancun Reviews

7.2

Good

7.6

Cleanliness

6.0

Location

7.8

Staff & service

8.0

Eco-friendliness

7.0

Property conditions & facilities

Popular mentions

Room

Service staff

Microwave

Value

Food

Restaurant

Location

8/10 Very good

Jul 21, 2025

Very helpful staff

Erwin, 2-night trip

10/10 Exceptional

Jul 9, 2025

Very gracious staff

Kody, 7-night trip

10/10 Exceptional

Jun 17, 2024

Clean, ac works great, friendly staff.

Kevin, 2-night trip

10/10 Exceptional

Mar 29, 2025

The hotel was good. But the room we got was located in the front and noise was very bad. Get a rear room.

Julio, 1-night trip

8/10 Very good

Oct 22, 2023

Good price and theres close market to shop 👍

irfan, 1-night trip

10/10 Exceptional

Oct 22, 2023

Very clean hotel, short distance to a food market, good Wi-Fi. A nice cheap restaurant right across the street after 6pm.

Konstantin, 7-night trip

10/10 Exceptional

Jun 27, 2023

I like and secure and oueceful and clean Thanks you

Guadalupe, 3-night trip

10/10 Exceptional

Feb 6, 2024

Good value, very clean and safe! close to market 23 where there is plenty of food options. several supermarkets within 15 min walk. Only a bit of noise can be heard from traffic on the street.

Konstantin, 1-night trip

10/10 Exceptional

Dec 14, 2024

Exc

Maylin, 3-night trip

6/10 Good

Nov 10, 2024

No hot water..no pool

Mike, 1-night trip

2/10 Poor

Sep 30, 2023

Inconvenient for tourist! far from Tourist area. Rude staff completely ignore english speaking people. English speaking tourist treated like trash. After spending thousands of dollars and in vacation mood, they will ruin both, your money and your mood. The hotel is far from Bus terminal which is the tourist area in downtown. Hotel was mostly empty in my 7 day stay.

2/10 Poor

Oct 27, 2024

There was no hot water and I went to report it and they only told me to leave the faucet open until hot water came out (hot water never came out).

Andrea L, 1-night trip

4/10 Fair

Aug 14, 2023

Area was bad. No elevator. No phone in the rooms. Staff rude and wouldn’t even acknowledge us.

Erika Villa, 6-night trip

2/10 Poor

Aug 13, 2023

They charged me upon entering the hotel while expedia had already charged me! They are thieves

Joshue, 1-night trip

2/10 Poor

Oct 29, 2024

Place smelled bad as soon as you walked in. The door of our room was open. Overpriced for not having hot water, no fridge, limited towels (2) Room very hot. Sheets feel like toilet paper. They also don’t have an elevator or you get the 3rd floor you have to carry everything up and down the stairs. Service was very poor. Do not recommend. Waste of money

Salvador, 2-night trip

4/10 Fair

Oct 22, 2023

I reserv for one person a ine room with queen bed , having refrigerator with microwave as it was shoing on the picture...instead they give me a larger room with two twin bed with no refrigerator and no microwave...my explanation and request was neglected..my request to see or talk to manager hed no respond...they asked me if i want have what i reserved, i should pay 150 pesos extra...that is radicollous!!!

mike, 5-night trip

4/10 Fair

Jul 11, 2022

When I requested the room I reserved upon arrival I was told they didn’t have my room available and I arrived during my check in window. It was upsetting because I got two separate rooms for me and my daughter the 1st night and she was afraid so she ended up sleeping in my room. I went back to customer service the next day to request my reservation again for two beds in one room. Everything was inconvenient. Definitely do not recommend.

Nazario Figueroa, 2-night trip

6/10 Good

May 14, 2022

Adequate Hotel in a Bad Location.

The hotel is situated on a busy main road with few bars and restaurants nearby although there are convenience stores and a McDonalds about 10 minutes walk away. I booked a Superior Room, but there was no wardrobe/closet to hang my clothes, or a safe. The shower provided hot water when required. The A/C worked well and the bed was comfortable. The wi-fi in the room worked well. My room door lock was key operated and the lock did not look or feel robust. The receptionists were very pleasant and helpful, making phone calls for me and hailing taxis. Smoking is allowed on the balcony to the front of the hotel, but no ashtrays are provided and rubbish e.g. pizza boxes, plastic cups is allowed to collect there. There is no hotel bar or restaurant. The nearest place to eat is a taco restaurant directly opposite. Take the R-1 bus to the Hotel Zone. The bus stop is about a 10-15 minute walk away. The area surrounding the hotel is not safe after midnight and it's best to be in your room by then. For the price, it was more adequate, but due to few shops and restaurants nearby, I checked out after night 3 of my 7 night reservation.