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Hotel Isleño

2.5 star property
Beachfront hotel within walking distance of Isla Mujeres Ferry Terminal

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Photo gallery for Hotel Isleño

Balcony
Lobby sitting area
Lobby sitting area
Standard Double Room | Minibar, in-room safe, desk
Exterior
Located in the heart of Centro - Supmza 001, Hotel Isleño offers a warm retreat with a sunny terrace, an arcade/game room to keep you entertained and a business center for your convenience. Connect to free WiFi in public areas and enjoy perks like tour/ticket assistance from the 24-hour front desk. Past guests praised the hotel's overall condition.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Child-friendly activities

Main amenities (10)

  • Daily housekeeping
  • On the beach
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Arcade/game room
  • Front-desk safe
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Minibar
  • Arcade/game room
$70 nightly
The total price is $84
Jun 13 - Jun 14
Total includes taxes and fees

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk

Standard Double Room

Highlights

Air conditioning
TV
Heated bathroom floor
Private bathroom
Minibar
Wardrobe or closet
Daily housekeeping
Desk
  • City view
  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Double Room, 2 Queen Beds, Balcony, City View

Premium Double Room, 2 Queen Beds, Balcony, City View | Minibar, in-room safe, desk

Premium Double Room, 2 Queen Beds, Balcony, City View

Highlights

Balcony
Air conditioning
TV
Heated bathroom floor
Private bathroom
Minibar
Wardrobe or closet
Daily housekeeping
  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Minibar, in-room safe, desk

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
TV
Heated bathroom floor
Private bathroom
Minibar
Wardrobe or closet
Daily housekeeping
  • City view
  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Hotel Sol Caribe

  • Kitchenette
  • Free WiFi
  • Air conditioning
  • Refrigerator
8.0 out of 10, Very Good, 210 reviews
The price is $56
$47 nightly
$56 total
Total includes taxes and fees
Jun 12 - Jun 13
Hotel Sol Caribe
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About the neighborhood

Map
Francisco I. Madero no 8, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo - 2 min walk - 0.2 km
  • Isla Mujeres Ferry Terminal - 5 min walk - 0.4 km
  • North Beach - 6 min walk - 0.6 km
  • Cocal Beach - 1 min drive - 0.7 km
  • Dolphin Discovery - 7 min drive - 6.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 114 min drive

Restaurants

  • ‪Los Mariscos de Humo - ‬1 min walk
  • ‪Aroma Isla - ‬1 min walk
  • ‪Cafe Mogagua - ‬1 min walk
  • ‪Los Tacos de Humo - ‬1 min walk
  • ‪El Patio - ‬2 min walk

About this property

Hotel Isleño

When you stay at Hotel Isleño, you'll be in a great location, within just a 10-minute walk of Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Also, this hotel is within just a 10-minute walk of North Beach. Fellow travelers like the overall property condition.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 AM
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • On the beach

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Mosquito nets
  • Arcade/game room

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Minibar

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Isleño
Hotel Isleño Isla Mujeres
Isleño Isla Mujeres
Hotel Isleño Hotel
Hotel Isleño Isla Mujeres
Hotel Isleño Hotel Isla Mujeres

Frequently asked questions

Does Hotel Isleño offer free cancellation for a full refund?

Yes, Hotel Isleño does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Isleño?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Isleño?

Sorry, there's no onsite parking at Hotel Isleño.

What are the check-in and check-out times at Hotel Isleño?

Check-in start time: 3 PM; Check-in end time: 11 AM. Check-out time is 1 PM.

Is there an onsite casino at Hotel Isleño?

No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.

What is there to do at Hotel Isleño and nearby?

Hotel Isleño has an arcade.

What's the area around Hotel Isleño like?

Hotel Isleño is in Centro - Supmza 001, a short 4-minute walk from Isla Mujeres Ferry Terminal and 6 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

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Hotel Isleño Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Beach
Lobby
Market

Reviews

10/10

Excellent budget hotel. Small number of rooms. Friendly staff. Clean, comfortable rooms. Short walk to north beach and restaurants.
8-night trip

10/10

Great stay (overnight). Good air conditioning (quiet). Staff were great, friendly and always smiling. Small balcony off room, 2 double beds, refrigerator, small bathroom with a large shower (shower head could use a tightening or replacement - water spraying over) Quiet location, close to board walk.
1-night trip

10/10

Perfect location and friendly staff!
5-night trip

8/10

The staff was very friendly and helpful. The room was clean with a large shower and plenty of hot water. The only reason I didn’t give 5 stars is there was a musty smell in my room.
4-night trip

10/10

The property has an excellent location. The staff was pleasant and helpful. The check in and check out process was easy. The only downside was the low water pressure. Otherwise, will probably stay again.
1-night trip

6/10

The hotel was central to everything and it was very easy to get around by just walking.
1-night trip

10/10

Great hotel....location perfect..near places to eat ,beach ,market...and just at the end of the busy area ..quiet at night....front desk and house keeping where great..room very big ..great TV..bathroom..very clean..i would stay here again..great hotel!!!!
2-night trip

4/10

Isla Mujeres is a tiny island with many choices. Ive been coming here for 18 yrs. I needed a ladt minute room for a friend visiting. This hotel is in a PRIME location! The rooms are clean & very comfortable. The hotel itself is a disaster & poorly run. Xmas deco in February. Laundry, waterbottles, towels everywhere. Extremely rude staff. Balcony & stair railings broken. There is a reason that they were 3/4 empty at the peak of the season.
7-night trip

8/10

Great property for the price. Could use some updated bedding.
3-night trip

10/10

Was great for a few days.
2-night trip

8/10

A wonderful little hotel in an excellent location near market, golf cart rental, numerous restaurants and a few blocks from the beach. The front rooms were noisy at night, but with ac, no problem. I definitely would stay there again.
6-night trip

10/10

A quiet, well maintained hotel. They are doing a great job with conservation on the tiny island. The internet worked well and the staff was very pleasant and attentive.
8-night trip

6/10

When the Isleno was first built it was wonderful. State of the art electrical system, modern style. All good. Now it needs a major cleaning. Things have become dingy. The towels should have been moved to the cleaning rag department a long time ago. The place could be sparkling and beautiful. It is not.
1-night trip

8/10

We had tonget the front deskntpnsweep the floors as it was covered with hair. The mattress covers made sleeping awful all they did was make you sweat. Woke up several times soaked. Very disgusting
1-night trip
This review was submitted before 2018 and has not been verified.

8/10

I love the location. It was very clean and quiet. The A/C and shower worked great. The wifi worked fine and the beds were surprisingly comfortable. The young ladies that work there were very sweet and kept the place very clean. The men that worked there were very grouchy and lazy. I would stay here again. I would not recommend it for families as it does not have a pool or any accomodations for kids. The only issues I had was that I was under the impression by Expedia that my hotel had already been billed to my credit card, so when the guy at the desk wanted to collect again, I was a little miffed. He told me that this happens all the time with Expedia. My other hotels I stayed in during this trip in Mexico were all paid for prior to my arrival through Expedia. Not sure why the inconsistancy with Expedia. All in all, it was a good experience.

2/10

BEWARE, hidden charges. Hotel manager tried to charge me extra for "local environmental fee" and when I disputed it stating I paid on hotels.com he said it was a separate charge. Extortion is what it is, when I agreed to pay it because I was tried and hot, attempted to use credit card and he said it would be DOUBLE the fee. Scam, should be removed from site. I would never stay here. Did I mention the scruffy dog that came out in the lobby to bark at us? What a joke of an operation. Stay far away!
1-night trip

10/10

2-night trip

10/10

10-night trip

6/10

13-night trip

2/10

3-night trip

10/10

2-night trip

8/10

1-night trip

8/10

3-night trip

2/10

1-night trip

8/10

3-night trip